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Customer reviews: Air Product Reviews App & UGC

Develop by Air Apps

Reviews (5,648)

Overall rating
5

What Merchants Think

Merchants generally have a positive view of the "Air Product Reviews App & UGC." They appreciate the ease of installation, user-friendly interface, and the ability to collect and showcase authentic customer reviews. The app is considered a game-changer for many stores seeking to enhance customer engagement and trust. While there are occasional technical challenges, the responsive and effective customer support is highly praised, making the overall experience satisfactory for users.

Key Strengths

  • User-friendly interface and easy installation process.
  • Comprehensive feature set, including review import and integration capabilities.
  • Highly effective and responsive customer support.
  • Engagement-boosting features such as photo and video reviews.
  • Seamless integration with Shopify and other platforms.
  • Free plan offers substantial functionality without many restrictions.

Common Concerns

  • Some merchants faced technical difficulties with integration.
  • Concerns about the app's ergonomics and user interface for some users.
  • Lack of direct integration with some marketplaces like eBay, Etsy, and TikTok.
  • Minor glitches with review displays that need support intervention.
  • Desire for more robust customization options in some cases.

Final Thoughts

The "Air Product Reviews App & UGC" is held in high regard by its users for its functionality, effectiveness in improving customer trust, and outstanding support team. While there are areas for improvement, particularly in integration and user interface, the app's strengths significantly outweigh the drawbacks. It is highly recommended for e-commerce businesses looking to enhance their review management and customer engagement.

LOW FODMAP DIET

Sep 30, 2024  on Shopify

recommend, good experience

CheckoutNest

Sep 30, 2024  on Shopify

Incredible App with Exceptional Customer Support! I have been using this App for a while now, and I must say it has been a fantastic experience. The app itself is intuitive, feature-rich, and runs smoothly. It’s exactly what I needed for managing reviews this app help us. But what truly stands out is their customer support. Anytime I have had a question or faced an issue, their team was incredibly responsive and helpful. They go above and beyond to resolve any problems quickly and efficiently. It’s rare to find such dedicated and friendly support nowadays, but App Air Review nails it! Highly recommend the app for its functionality, and the peace of mind you get knowing the support team is always there when you need them. Keep up the great work!

Flipnstreet

Sep 30, 2024  on Shopify

Thank you, Jasmine, for all your hard work in relation to our website. Your work has been great from the start. And we appreciate you putting in so much time and effort to make it the best.

Crazy Deep Love

Sep 30, 2024  on Shopify

I've tried several apps of reviews in Shopify and for me this is the best because it is very easy to use, simple and you have many options. Another point to highlight is the customer service, it is a 10. When I went to them for help I was attended quickly by Charles and was very helpful and very friendly, I was able to solve everything I needed.

Imagine It Studio

Sep 30, 2024  on Shopify

Iam really happy with Audrey and Anivia. Audrey immediately responded and helped me to solve my problem within minutes of contacting here. Super happy that it worked out so well. Thanks again.

Choice Elegant

Sep 30, 2024  on Shopify

I had a great experience with Hana! She was extremely helpful and guided me through the process efficiently. Her support made everything so much easier for me, and I really appreciate her assistance. Thank you, Hana, for your excellent service!

MONSTERA LOVER'S

Sep 30, 2024  on Shopify

This service is a very good service. I have been using this since 2 years.❤️❤️ But suddenly introducing a subscription service is a bit too much.The staff here is very good. abby helped me a lot.Abby spent 2 or 3 hours with me helping me with my review issues. Thank you very much again. Abby ❤️Satisfied with the service.

buddy beans

Sep 30, 2024  on Shopify

Very functional, easy to customize, and has a great support team with staff like Sonny.

Surprise Select

Sep 30, 2024  on Shopify

CrownJewel.co

Sep 29, 2024  on Shopify

I'm loving the app so far, had a technical issue importing reviews from my previous reviews app and Damian from their team took care of the issue quickly. Support is top notch.

Check This

Sep 29, 2024  on Shopify

Their support is very good. Exceeded my expectations

Best Bunding

Sep 29, 2024  on Shopify

Tracy was a big help! She resolved the issue quickly and efficiently. Great customer support—thank you!

Clayton's Online Store LLC

Sep 29, 2024  on Shopify

Great job, Audrey was a lot of help. thanks a lot Audrey

Agency

Sep 29, 2024  on Shopify

I am extremely satisfied with the customer service this time! Audrey and Prakash responded to me very quickly, not only proactive but also highly professional, ensuring that my issue was resolved properly. Their service attitude was full of sincerity, which truly impressed me.

Jewelry Bubble

Sep 29, 2024  on Shopify

A big thank you to JADE! I appreciate your help with setting up the Air product review app. Looks great!

Beauté Eclatante

Sep 29, 2024  on Shopify

Hana est très efficace et disponible. merci beaucaoup pour ton efficacité Hana

Haven Ease

Sep 29, 2024  on Shopify

Audrey was really helpfull

Impression Wears

Sep 29, 2024  on Shopify

I've been using this app for a while, and it's been an absolute game changer. The interface is user-friendly, and the features are just what I need to manage my tasks efficiently. Recently, I encountered a small issue, so I reached out to their support team. Audrey, the support representative, was amazing! She was incredibly patient, quick to respond, and walked me through the solution step by step. Her professionalism and kindness really stood out and made the experience stress-free. Thanks to Audrey and the rest of the team for such outstanding customer service! Highly recommend this app to anyone looking for both great functionality and support!

Outlet Survival

Sep 29, 2024  on Shopify

this is my first to use the shopify, and this app really help me a lot, there are so many things that are difficult for me to understand on the first time but trust me sonny and other staff help me all the time to manage it.

Serenus

Sep 29, 2024  on Shopify

I had a fantastic experience with Hana in customer service! From the moment I reached out, she was incredibly helpful and attentive. Hana took the time to listen to my concerns and provided clear, thoughtful solutions. Her friendly demeanor made the process so much easier, and I felt genuinely valued as a customer. It's rare to find such dedicated service, and I truly appreciate her effort. Thank you, Hana, for going above and beyond!

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