Shopify Air Reviews App Review: Features, Pros & Cons

Customer reviews: Air Product Reviews App & UGC

Shopify Air Reviews helps merchants collect and display customer reviews to build trust and increase sales. This review covers its features, pricing, and real user experiences to help you decide if it's the right fit for your store.

Reviews (5,779)

Overall rating

4.9

5

1,454
4

42
3

4
2

1
1

6

What Merchants Think

Merchants generally have a positive view of the "Air Product Reviews App & UGC." They appreciate the ease of installation, user-friendly interface, and the ability to collect and showcase authentic customer reviews. The app is considered a game-changer for many stores seeking to enhance customer engagement and trust. While there are occasional technical challenges, the responsive and effective customer support is highly praised, making the overall experience satisfactory for users.

Key Strengths

User-friendly interface and easy installation process.
Comprehensive feature set, including review import and integration capabilities.
Highly effective and responsive customer support.
Engagement-boosting features such as photo and video reviews.
Seamless integration with Shopify and other platforms.
Free plan offers substantial functionality without many restrictions.

Common Concerns

Some merchants faced technical difficulties with integration.
Concerns about the app's ergonomics and user interface for some users.
Lack of direct integration with some marketplaces like eBay, Etsy, and TikTok.
Minor glitches with review displays that need support intervention.
Desire for more robust customization options in some cases.

Final Thoughts

The "Air Product Reviews App & UGC" is held in high regard by its users for its functionality, effectiveness in improving customer trust, and outstanding support team. While there are areas for improvement, particularly in integration and user interface, the app's strengths significantly outweigh the drawbacks. It is highly recommended for e-commerce businesses looking to enhance their review management and customer engagement.

In-Vision

Oct 19, 2024 on Shopify

todo perfecto, la atencion y solucion a sido muy rapido

Buddha & Energy

Oct 18, 2024 on Shopify

It's really cool ! Very fast to finish managing reviews without complex CSV importing

My Store

Oct 18, 2024 on Shopify

Its really wonderful app.Very goog and proffessional customer support.Much thanks to Hana!!

GSaints Swimwear

Oct 18, 2024 on Shopify

Hello Guys! i just installed this app and when i tell you the customer service is A1 Hana assisted me throughout the way. I first was trying to do it by myself but she asked to help and when I tell you she did everything so seamless and fast for me! Omggg I'm so happy for amazing apps and service like this its makes running your business so much easier. I just check this off my list! THANK YOU HANA!!! I APPRECIATE YOU!

My Store

Oct 18, 2024 on Shopify

app is good but the support is great

Gadgets Tech Plus

Oct 18, 2024 on Shopify

Cette App donne un service impeccable 24/7 A chaque fois que j'envoie un chat/ texto, on me répond rapidement et m'apporter des solutions concrètes ; surtout avec agente: ABBY qui s'use toutes ses patience avec les clients. merci à tout l'équipe. Good job!

Mendozi

Oct 17, 2024 on Shopify

Great app! Stands out from the rest with its design, services and quality of support

Trendflo

Oct 17, 2024 on Shopify

excellent, jasmine resolve my issue within no time

ClassCarry

Oct 17, 2024 on Shopify

Audrey was so helpful, helped me set up the reviews. Couldn't have asked for more.

Iwali Amira

Oct 16, 2024 on Shopify

Wonderful job by Audrey setting me up and guiding me. She made it all easy. Thank you!

QuickWhip.co.uk

Oct 16, 2024 on Shopify

Game-Changer for Collecting and Managing Customer Feedback!

VISION

Oct 15, 2024 on Shopify

Amazing support! fast and easy! really appreciate their help with my shop! Thanks to Jade!

Naturals By Keandra

Oct 15, 2024 on Shopify

I am so grateful for this app and the amazing reps who helped assist me with so many questions. Abby and Sonny went above and beyond to make sure my app was functioning appropriately. If it wasn't for them I don't know if I could've fixed the issue myself

Nelabeach

Oct 15, 2024 on Shopify

HA SIDO UNA EXPERIENCIA MUY BUENA, YA QUE ME HA ENTENDIDO Y AYUDADO EN TODAS MIS DUDAS, Y ME HA RESUELTO TODOS LOS PROBLEMAS QUE TENIA, UN 10!!! ABBY UNA CHICA, MUY COMPETENTE.

SITTELLA

Oct 15, 2024 on Shopify

Emily, Great Assistant

My Store

Oct 15, 2024 on Shopify

Jasmine and Maison's quick resolution of my problem saved me from wasting time on my work. Thank you for the quick solution to my problem.

Comet Cart

Oct 15, 2024 on Shopify

DFstyle

Oct 14, 2024 on Shopify

"Excellent experience with Air Reviews! The app is very intuitive and easy to use. I want to highlight the exceptional customer service, especially from Damian, who was very friendly and helpful. I felt supported at all times. I definitely recommend Air Reviews for its great functionality and customer care. Thank you, Damian!"

BrickFigz

Oct 14, 2024 on Shopify

AMAZING!!! Great customer service, highly recommend!

Clothes Pin Corral/SPIN ME

Oct 14, 2024 on Shopify

Jasmine stayed and patiently worked with me on a problem. I appreciate her hard work and dedication!