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Customer reviews: Air Product Reviews App & UGC

Develop by Air Apps

Reviews (5,648)

Overall rating
5

What Merchants Think

Merchants generally have a positive view of the "Air Product Reviews App & UGC." They appreciate the ease of installation, user-friendly interface, and the ability to collect and showcase authentic customer reviews. The app is considered a game-changer for many stores seeking to enhance customer engagement and trust. While there are occasional technical challenges, the responsive and effective customer support is highly praised, making the overall experience satisfactory for users.

Key Strengths

  • User-friendly interface and easy installation process.
  • Comprehensive feature set, including review import and integration capabilities.
  • Highly effective and responsive customer support.
  • Engagement-boosting features such as photo and video reviews.
  • Seamless integration with Shopify and other platforms.
  • Free plan offers substantial functionality without many restrictions.

Common Concerns

  • Some merchants faced technical difficulties with integration.
  • Concerns about the app's ergonomics and user interface for some users.
  • Lack of direct integration with some marketplaces like eBay, Etsy, and TikTok.
  • Minor glitches with review displays that need support intervention.
  • Desire for more robust customization options in some cases.

Final Thoughts

The "Air Product Reviews App & UGC" is held in high regard by its users for its functionality, effectiveness in improving customer trust, and outstanding support team. While there are areas for improvement, particularly in integration and user interface, the app's strengths significantly outweigh the drawbacks. It is highly recommended for e-commerce businesses looking to enhance their review management and customer engagement.

Ahoya Baby

Oct 04, 2024  on Shopify

Audrey helped me to edit some settings. Some special adjustment only for me. She was fast and very helpfull. Thank you soo much again again!!

LuminaX

Oct 03, 2024  on Shopify

Avada has been a game-changer for my business! I was struggling to import reviews from a CSV file and had no clue where to start. That’s when Tracy stepped in and saved the day. She was incredibly helpful, edited the file for me, and even handled the entire import process herself. The support I received was beyond my expectations, and I couldn’t be happier with both the platform and the service. Highly recommend Avada and a huge thanks to Tracy for her exceptional assistance!

retro disk

Oct 03, 2024  on Shopify

A great representative "CHARLES" .

Druid Glow

Oct 03, 2024  on Shopify

app on which I immediately had some difficulty due to my lack of knowledge. despite this, Jasmine from support helped me impeccably with screenshots of the work done and additional instructions to help me in the long term as well as solving the problem quickly and professionally

NaturUp

Oct 03, 2024  on Shopify

This app is the best shopify app to show case your reviews to your customers. Very easy to setup and great presentation designs too. Hana was super helpful in making the necessary changes to the design of the template and also helped in getting reviews imported too. I would totally recommend this app to all shopify D2C brands.

PACK THIS MEAL

Oct 03, 2024  on Shopify

Thank you so much for your invaluable support! Your help made a significant difference, and I truly appreciate the time and effort you invested. I couldn't have done it without you and the amazing technical team

Coffee Me Up Boutique

Oct 03, 2024  on Shopify

Audrey, you’re absolutely AMAZING! Thank you so much for your quickly responses and for all the help you've provided. Your support was incredibly helpful. Thanks a million, Audrey!

HEALTHY AND STRONG

Oct 02, 2024  on Shopify

Audery has been most attentive and helpful. Because of her knowledge of the process this experience has been completed in a timely manor. I do not know what incentive there would be for her to perform so effectively and with efficiency but she seems to do her job as though she likes it .

Lynell’s Luxury

Oct 02, 2024  on Shopify

I literally couldn't figure anything out, the support me team (especially prakash) was so helpful. Instantly asked me what i needed and then instantly guided me through the steps, and when i still couldnt figure it out he took care of it for me. AMAZING CUSTOMER SERVICE.

My Store

Oct 02, 2024  on Shopify

they are helpful

Cirena

Oct 02, 2024  on Shopify

Very good and kind support, good features and offers.

My Store

Oct 02, 2024  on Shopify

Thank you Audrey! You are wonderful, this application is very nice too

Pinetex

Oct 01, 2024  on Shopify

Service was great and fast. Couldn't have asked for a better app. Sonny didn't hesitate to take matter in his own hands and solve my issue. Greatly appreciated, and would definitely recommend!

Phinoex

Oct 01, 2024  on Shopify

The app is user friendly. Charles really helped me in setting up the app.

TechyTrendz.in

Oct 01, 2024  on Shopify

Great service by abby

Stoppllix

Oct 01, 2024  on Shopify

Amazing experience with the support team, especially Emily and Tobby! They were incredibly helpful and quick in resolving my issues. Their friendly approach and dedication made the process seamless and enjoyable. The app itself works perfectly, and with such excellent customer service, it’s easily one of the best I’ve used. Highly recommend both the app and the support team! Thanks again, Emily and Tobby, for your amazing assistance!

TULIP N TURTLE

Oct 01, 2024  on Shopify

Hi, Initially, it looked like a daunting task to install this app and import Amazon reviews but they have excellent customer support, Sonny made the whole experience straightforward. I am very excited to look forward to all the features available in this app. Deepa

Astro Sphere™

Oct 01, 2024  on Shopify

Alyssa and Doris were a HUGE help with helping me implement my reviews into my website when I was having trouble. Amazing support!

Artistan

Oct 01, 2024  on Shopify

CampiFy

Sep 30, 2024  on Shopify

Everything is great, they quickly helped solve the problem!!!

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