Shopify Air Reviews App Review: Features, Pros & Cons

Customer reviews: Air Product Reviews App & UGC

Shopify Air Reviews helps merchants collect and display customer reviews to build trust and increase sales. This review covers its features, pricing, and real user experiences to help you decide if it's the right fit for your store.

Reviews (5,779)

Overall rating

4.9

5

1,454
4

42
3

4
2

1
1

6

What Merchants Think

Merchants generally have a positive view of the "Air Product Reviews App & UGC." They appreciate the ease of installation, user-friendly interface, and the ability to collect and showcase authentic customer reviews. The app is considered a game-changer for many stores seeking to enhance customer engagement and trust. While there are occasional technical challenges, the responsive and effective customer support is highly praised, making the overall experience satisfactory for users.

Key Strengths

User-friendly interface and easy installation process.
Comprehensive feature set, including review import and integration capabilities.
Highly effective and responsive customer support.
Engagement-boosting features such as photo and video reviews.
Seamless integration with Shopify and other platforms.
Free plan offers substantial functionality without many restrictions.

Common Concerns

Some merchants faced technical difficulties with integration.
Concerns about the app's ergonomics and user interface for some users.
Lack of direct integration with some marketplaces like eBay, Etsy, and TikTok.
Minor glitches with review displays that need support intervention.
Desire for more robust customization options in some cases.

Final Thoughts

The "Air Product Reviews App & UGC" is held in high regard by its users for its functionality, effectiveness in improving customer trust, and outstanding support team. While there are areas for improvement, particularly in integration and user interface, the app's strengths significantly outweigh the drawbacks. It is highly recommended for e-commerce businesses looking to enhance their review management and customer engagement.

Vistella

Oct 22, 2024 on Shopify

Alyssa helped me resolve my issues with displaying reviews on my website. Very professional and quick.

Artessia

Oct 22, 2024 on Shopify

Abby's customer support was absolutely amazing! She's fast, polite and find a solution very quickly.

Mad Monkey

Oct 22, 2024 on Shopify

The Air Product Reviews App & UGC is excellent! It’s incredibly easy to use and has significantly boosted the trust factor on my Shopify store. The customer support is outstanding—available instantly whenever I need help, which has made setup and troubleshooting a breeze. The app’s seamless integration for collecting and displaying reviews, along with user-generated content, has really helped engage our customers. Highly recommended for anyone looking to improve social proof and sales conversion!

MULTI MART BAZAAR

Oct 21, 2024 on Shopify

I appreciate the service and i am glad i have chosen the air product review app for my store. thank you

Idea Mountain

Oct 21, 2024 on Shopify

simple to use, AND they have a very active support chat system. I got great help from a number of their people, especially Jasmine and Toby. you can do a good amount of customization, even with just the basic version. I can see how this can be used more on my site.

Joy Kids

Oct 21, 2024 on Shopify

They help me immediately in every matter, so I would like to thank the whole team, especially Jade.

Roses del fuego

Oct 21, 2024 on Shopify

The modules were unpublished due to an unknown/ maybe theme related issue, but Jasmine came to the rescue in less than 5 minutes!

The Unite Clothing

Oct 21, 2024 on Shopify

I had an amazing experience using this app! The features are user-friendly and everything runs smoothly, making it super convenient. A special shoutout to "Alyssa" for her outstanding service—she was incredibly helpful, patient, and made sure all my concerns were addressed. Thanks to her, my experience was top-notch! Highly recommend this app to anyone looking for reliable service and support.

surplusfun

Oct 21, 2024 on Shopify

Their customer service response is especially prompt and enthusiastic, recommended!

AI Collections

Oct 21, 2024 on Shopify

Emily, Is so supportive and fast

White Wolf India

Oct 20, 2024 on Shopify

Amazing app & customer support service. Especially "Hana" and "Raymond" helped me a lot to fix the ratings issue

Simply Salo Beauty

Oct 20, 2024 on Shopify

Muy buena aplicación, aunque un poco complicada de configurar. Gracias a Audrey por la ayuda

Corona Shop Online

Oct 20, 2024 on Shopify

el soporte es excelente, rapido y eficaz

Billetera de cuero para hombres

Oct 20, 2024 on Shopify

Good support

InspiredDwell

Oct 20, 2024 on Shopify

Hana helped me solved my problem extremly quick after less then a minute. Moreover its probably the best free reviews app out there.

The Mythic Vault

Oct 19, 2024 on Shopify

i had a great experience with Air reviews and especially "Hana" gave me a great support in setting up reviews in shop

Twist of Gray

Oct 19, 2024 on Shopify

Hana was incredible and SUPER helpful to set up the app!

Inspire by Lina

Oct 19, 2024 on Shopify

Support desk is really good, timely, diligent and detailed...

My Store

Oct 19, 2024 on Shopify

⭐️⭐️⭐️⭐️⭐️ I recently integrated the Air product review app with my Shopify store, and I have to say, the experience was fantastic! A huge thank you to Audrey and Toby from the support team—they went above and beyond to assist me throughout the process. Their expertise and dedication made the integration seamless, and I was truly amazed by their professionalism and quick responses to my questions. I highly recommend the Air product review app for anyone looking to enhance their store’s customer feedback experience!

sniffit

Oct 19, 2024 on Shopify

Super App. Konnte alle meine Bewertungen aus dem alten Shop direkt integrieren und wenn etwas nicht funktioniert hat hat mir Hana schnell dabei geholfen das Problem zu lösen