Shopify Air Reviews App Review: Features, Pros & Cons

Customer reviews: Air Product Reviews App & UGC

Shopify Air Reviews helps merchants collect and display customer reviews to build trust and increase sales. This review covers its features, pricing, and real user experiences to help you decide if it's the right fit for your store.

Reviews (2,383)

Overall rating

4.9

5

2,190
4

66
3

5
2

1
1

10

What Merchants Think

Merchants generally have a positive view of the "Air Product Reviews App & UGC." They appreciate the ease of installation, user-friendly interface, and the ability to collect and showcase authentic customer reviews. The app is considered a game-changer for many stores seeking to enhance customer engagement and trust. While there are occasional technical challenges, the responsive and effective customer support is highly praised, making the overall experience satisfactory for users.

Key Strengths

User-friendly interface and easy installation process.
Comprehensive feature set, including review import and integration capabilities.
Highly effective and responsive customer support.
Engagement-boosting features such as photo and video reviews.
Seamless integration with Shopify and other platforms.
Free plan offers substantial functionality without many restrictions.

Common Concerns

Some merchants faced technical difficulties with integration.
Concerns about the app's ergonomics and user interface for some users.
Lack of direct integration with some marketplaces like eBay, Etsy, and TikTok.
Minor glitches with review displays that need support intervention.
Desire for more robust customization options in some cases.

Final Thoughts

The "Air Product Reviews App & UGC" is held in high regard by its users for its functionality, effectiveness in improving customer trust, and outstanding support team. While there are areas for improvement, particularly in integration and user interface, the app's strengths significantly outweigh the drawbacks. It is highly recommended for e-commerce businesses looking to enhance their review management and customer engagement.

Bovira

Jul 27, 2025 on Shopify

Super Team, die haben wirklich alle meine Fragen beantwortet.

SCIF Rat Supply Co

Jul 26, 2025 on Shopify

So very very helpful. I had a quick issue and they were lightning fast to help. I really recommend them!

LuxxeArt

Jul 26, 2025 on Shopify

excellent

aurovy.store

Jul 25, 2025 on Shopify

A beautiful review app with full features and also free, very enthusiastic support, especially Felicity, messages are replied immediately without having to wait long

Daily Developer

Jul 25, 2025 on Shopify

The app has been phenomenal for me and does exactly what I need. You can get reviews, display them in any way you like and manage them!

Truegods

Jul 25, 2025 on Shopify

amazing support quick and reliable

Indina

Jul 25, 2025 on Shopify

Really prompt client communication.

Tinkernauts

Jul 25, 2025 on Shopify

Audrey and Doris have been amazing. They have very patiently solved all my configuration issues. Thak you so much.

Shopi Vella

Jul 24, 2025 on Shopify

Outstanding Experience with Avada Air – Truly Exceptional Service! I had an incredible experience with Avada Air! From the very beginning, their services, support, and overall customer care exceeded all expectations. Every step of the process was smooth, efficient, and handled with utmost professionalism. A special shoutout to Sonny, who went above and beyond to assist me throughout. His guidance, patience, and in-depth knowledge made everything much easier and more reassuring. It's rare to find someone so committed and supportive—Sonny truly made a difference! If you’re looking for reliable service, expert assistance, and a team that genuinely cares, Avada Air is the one to trust. Highly recommended!

Tiny World Shop

Jul 24, 2025 on Shopify

Best App, Perfect Support

Zedarii

Jul 24, 2025 on Shopify

The app is great, and the customer support experience is even better. Arthur quicky assisted in helping send review requests for previous orders prior to installing the app.

KUMPERI

Jul 24, 2025 on Shopify

Mirra was Brilliant. When I faced some difficulties with the app, she responded promptly and fixed my issue within minutes. Time is money, baby. Mirra did a great job. Great product up to now.Thanks

Numori

Jul 23, 2025 on Shopify

Made a small mistake and didn’t know how to fix it, Felicity helped me out nicely and quickly, good service!!

Generational Gems Clothing Boutique

Jul 23, 2025 on Shopify

The customer support was great. Felicity did a great job helping me with my issue and did it quickly and efficiently.

CustomChipsHub

Jul 22, 2025 on Shopify

Perfect app, I tried a lot of programs of the same type and finally decided to use the Air Product Reviews App. When I had problems using it, I got great customer service and fast response time, especially “Hana” helped me a lot and solved my problem quickly. Everything is great and I hope your work gets better and better!

Reveal Horizons

Jul 21, 2025 on Shopify

We had a problem with the reviews not displaying properly after transferring them over from another app. Jade was quick to notice our problem and assist us with a solution from HER side of support so that we could rest assured. Very happy with the support we received and the way the reviews appear on our website!!

MELevant

Jul 21, 2025 on Shopify

perfect, thank you Hana

Purrfect Pet Haven

Jul 20, 2025 on Shopify

I am genuinely impressed by the Team and my contact Felicity. She was able to pinpoint a small glitch and have her team fix in a matter of minutes. I have just installed and already Love this app and my help from Felicity. She made this so easy and fixed my issue so fast...wow. Felicity you are a Rockstar

SerrBeauty Deutschland

Jul 20, 2025 on Shopify

Great and fast service especially from Jasmine.. Happy to work with you guys

nestnova

Jul 20, 2025 on Shopify

amazing app to use there customer support and everything is super excellent julie help me in each and every problem i face .thanks julie and entire team of air product reviews.