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Customer reviews: Air Product Reviews App & UGC

Develop by Air Apps

Shopify Air Reviews helps merchants collect and display customer reviews to build trust and increase sales. This review covers its features, pricing, and real user experiences to help you decide if it's the right fit for your store.

Reviews (5,779)

Overall rating
4.9

What Merchants Think

Merchants generally have a positive view of the "Air Product Reviews App & UGC." They appreciate the ease of installation, user-friendly interface, and the ability to collect and showcase authentic customer reviews. The app is considered a game-changer for many stores seeking to enhance customer engagement and trust. While there are occasional technical challenges, the responsive and effective customer support is highly praised, making the overall experience satisfactory for users.

Key Strengths

  • User-friendly interface and easy installation process.
  • Comprehensive feature set, including review import and integration capabilities.
  • Highly effective and responsive customer support.
  • Engagement-boosting features such as photo and video reviews.
  • Seamless integration with Shopify and other platforms.
  • Free plan offers substantial functionality without many restrictions.

Common Concerns

  • Some merchants faced technical difficulties with integration.
  • Concerns about the app's ergonomics and user interface for some users.
  • Lack of direct integration with some marketplaces like eBay, Etsy, and TikTok.
  • Minor glitches with review displays that need support intervention.
  • Desire for more robust customization options in some cases.

Final Thoughts

The "Air Product Reviews App & UGC" is held in high regard by its users for its functionality, effectiveness in improving customer trust, and outstanding support team. While there are areas for improvement, particularly in integration and user interface, the app's strengths significantly outweigh the drawbacks. It is highly recommended for e-commerce businesses looking to enhance their review management and customer engagement.

Bellezzawow

Nov 02, 2024  on Shopify

Although I have not tried this application in terms of ease of use, I would like to evaluate one of the employees of the help center in providing the service, and her name is here because she is very cooperative and quick in resolving problems, and is very polite and kind in dealing, so I feel that it is a beautiful start with this application, as long as the help center communicates with customers in a nice way and they are quick to solve the problem, thank you

auraforwomen

Nov 02, 2024  on Shopify

Amazing support, amazing! Thanks to support agent Sonny. He was patient to listen to me and help me with all my troubles. I am really thankful because he helped me more than he should. Best support agent on this app!

Alchemy Emporium

Nov 02, 2024  on Shopify

I downloaded the app and got it all set up within a few minutes, Hana was very quick to reply and set it all up in minutes. Very happy and would recommend

Socksy

Nov 02, 2024  on Shopify

Hana (Customer Support) was very nice and got the required task done quickly.

Lovestruckapparel

Nov 02, 2024  on Shopify

Hana helped me out quickly & efficiently! Thanks again

CraftKocka

Nov 02, 2024  on Shopify

Really helpful team!Thanks

Chronic sales

Nov 01, 2024  on Shopify

V GOOD EXPERIENCE

VELINAS

Nov 01, 2024  on Shopify

mir gefällt die app gut, vor allem wegen dem nettem support falls man etwas Hilfe benötigt. Liebe grüße an Hana, die mir bei Problemen behilflich war

Purrfable

Nov 01, 2024  on Shopify

great customer support

Furry Stretch | Your Pet Paradise

Nov 01, 2024  on Shopify

Hannah assisted me today for my issue of importing review from cj dropshipping to my shopify, she solved my issue so quick and offered me more help. so happy with the service

Attraction Shopping bazaar

Nov 01, 2024  on Shopify

i like to mention these two customer support Audrey and Maison for helping me out on my shopify review issue very nice and coperative these both ⭐million ⭐ to these both very coperative and humble thank u "Audrey and Maison"

The Dream Avenue

Oct 31, 2024  on Shopify

good service Jasmine and Wiliam in the review

USA Pet Products

Oct 31, 2024  on Shopify

Awesome app and really quick support. I texted on the support and Hana, from customer support team, sorted the issue real quick.

CRYSTAWL

Oct 31, 2024  on Shopify

Hana was so patient and skilful. Perfect and quick solution. Very wonderful experience !!!

Super Gadget Mart

Oct 30, 2024  on Shopify

This app is amazing. Has a lots of customizations which are easy to use. It doesn't require a big learning curve since they have a very helpful customer service. I was stuck for a bit in a settings and after chatting with them, Emily resolved my issue very quickly. I am satisfied with Air Product's service and highly recommend for others.

Cool Tech House

Oct 29, 2024  on Shopify

I am very satisfied with this app, I am a beginner with the settings but Jade was an angel, she helped me solve everything I needed and with a lot of patience.

Luzavia

Oct 29, 2024  on Shopify

Jade was fantastic! Very quick service and extremely helpful—she guided me through setting up my reviews seamlessly. Highly recommend her expertise!

AURA Beauty Club

Oct 29, 2024  on Shopify

Recomendo muito o aplicativo! Precisei de ajuda do suporte deles e o Sonny me ajudou muito e foi muito educado durante todo o atendimento. Abby também me ajudou muito e foi muito solícita. Recomendo a todos!

Modernefurniture

Oct 29, 2024  on Shopify

I was facing some issues here and reached out to support. One of their team members, Abby, guided me very well and resolved my issue. I'm very grateful for her help.

NightLampy

Oct 29, 2024  on Shopify

Hana solved the problem instantly. Very happy. Saved a lot of time.

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