Reviews: Air Product Reviews App & UGC

Customer reviews: Air Product Reviews App & UGC

Reviews (5,645)

Overall rating

5

1,364
4

37
3

2
2

1
1

5

What Merchants Think

Merchants generally have a positive view of the "Air Product Reviews App & UGC." They appreciate the ease of installation, user-friendly interface, and the ability to collect and showcase authentic customer reviews. The app is considered a game-changer for many stores seeking to enhance customer engagement and trust. While there are occasional technical challenges, the responsive and effective customer support is highly praised, making the overall experience satisfactory for users.

Key Strengths

User-friendly interface and easy installation process.
Comprehensive feature set, including review import and integration capabilities.
Highly effective and responsive customer support.
Engagement-boosting features such as photo and video reviews.
Seamless integration with Shopify and other platforms.
Free plan offers substantial functionality without many restrictions.

Common Concerns

Some merchants faced technical difficulties with integration.
Concerns about the app's ergonomics and user interface for some users.
Lack of direct integration with some marketplaces like eBay, Etsy, and TikTok.
Minor glitches with review displays that need support intervention.
Desire for more robust customization options in some cases.

Final Thoughts

The "Air Product Reviews App & UGC" is held in high regard by its users for its functionality, effectiveness in improving customer trust, and outstanding support team. While there are areas for improvement, particularly in integration and user interface, the app's strengths significantly outweigh the drawbacks. It is highly recommended for e-commerce businesses looking to enhance their review management and customer engagement.

QuickWhip.co.uk

Oct 16, 2024 on Shopify

Game-Changer for Collecting and Managing Customer Feedback!

VISION

Oct 15, 2024 on Shopify

Amazing support! fast and easy! really appreciate their help with my shop! Thanks to Jade!

Naturals By Keandra

Oct 15, 2024 on Shopify

I am so grateful for this app and the amazing reps who helped assist me with so many questions. Abby and Sonny went above and beyond to make sure my app was functioning appropriately. If it wasn't for them I don't know if I could've fixed the issue myself

Nelabeach

Oct 15, 2024 on Shopify

HA SIDO UNA EXPERIENCIA MUY BUENA, YA QUE ME HA ENTENDIDO Y AYUDADO EN TODAS MIS DUDAS, Y ME HA RESUELTO TODOS LOS PROBLEMAS QUE TENIA, UN 10!!! ABBY UNA CHICA, MUY COMPETENTE.

SITTELLA

Oct 15, 2024 on Shopify

Emily, Great Assistant

My Store

Oct 15, 2024 on Shopify

Jasmine and Maison's quick resolution of my problem saved me from wasting time on my work. Thank you for the quick solution to my problem.

Comet Cart

Oct 15, 2024 on Shopify

DFstyle

Oct 14, 2024 on Shopify

"Excellent experience with Air Reviews! The app is very intuitive and easy to use. I want to highlight the exceptional customer service, especially from Damian, who was very friendly and helpful. I felt supported at all times. I definitely recommend Air Reviews for its great functionality and customer care. Thank you, Damian!"

BrickFigz

Oct 14, 2024 on Shopify

AMAZING!!! Great customer service, highly recommend!

Clothes Pin Corral/SPIN ME

Oct 14, 2024 on Shopify

Jasmine stayed and patiently worked with me on a problem. I appreciate her hard work and dedication!

TheCozyCorner

Oct 13, 2024 on Shopify

Tolle App, super schneller Support von Hana! Danke!

outift.com

Oct 13, 2024 on Shopify

Hana me ajudou bastante

Grady Gains

Oct 12, 2024 on Shopify

Support is great and app works very well 5/5!

VENVV

Oct 12, 2024 on Shopify

AMAZING help, thank you very much Alyssa and special thanks for Abby she is an excellent one thank you

Elegant Custom Jewelry Design

Oct 12, 2024 on Shopify

Hana was very helpful with what I needed for my website. I will certainly be reaching out to her again. Thank you.

Chad Performance

Oct 12, 2024 on Shopify

Amazing support by Hara!

Solber

Oct 12, 2024 on Shopify

I had a an issue with importing the CSV and reached out for help. Hana was great and resolved the issue for me in a matter of minutes

Parental Unit

Oct 12, 2024 on Shopify

Got immediate help with Alyssa from this service. Really fast and easy, did everything I asked, very friendly and lovely to talk to. Couldn't be happier with the result! Thank you!

beastdiscount

Oct 12, 2024 on Shopify

One of the best reviews app in Shopify, you won't regret to use it. Specially thanks to Hana, she really helps me a lot.

QN beauty

Oct 12, 2024 on Shopify

I would recommend this app to others because it's a really great and helpful app, Toby the technical support who helped me was really kind.