Shopify Air Reviews App Review: Features, Pros & Cons

Customer reviews: Air Product Reviews App & UGC

Shopify Air Reviews helps merchants collect and display customer reviews to build trust and increase sales. This review covers its features, pricing, and real user experiences to help you decide if it's the right fit for your store.

Reviews (5,779)

Overall rating

4.9

5

1,454
4

42
3

4
2

1
1

6

What Merchants Think

Merchants generally have a positive view of the "Air Product Reviews App & UGC." They appreciate the ease of installation, user-friendly interface, and the ability to collect and showcase authentic customer reviews. The app is considered a game-changer for many stores seeking to enhance customer engagement and trust. While there are occasional technical challenges, the responsive and effective customer support is highly praised, making the overall experience satisfactory for users.

Key Strengths

User-friendly interface and easy installation process.
Comprehensive feature set, including review import and integration capabilities.
Highly effective and responsive customer support.
Engagement-boosting features such as photo and video reviews.
Seamless integration with Shopify and other platforms.
Free plan offers substantial functionality without many restrictions.

Common Concerns

Some merchants faced technical difficulties with integration.
Concerns about the app's ergonomics and user interface for some users.
Lack of direct integration with some marketplaces like eBay, Etsy, and TikTok.
Minor glitches with review displays that need support intervention.
Desire for more robust customization options in some cases.

Final Thoughts

The "Air Product Reviews App & UGC" is held in high regard by its users for its functionality, effectiveness in improving customer trust, and outstanding support team. While there are areas for improvement, particularly in integration and user interface, the app's strengths significantly outweigh the drawbacks. It is highly recommended for e-commerce businesses looking to enhance their review management and customer engagement.

Tuun N Go

Nov 05, 2024 on Shopify

Just started using Air Product Reviews, and I’m already impressed. Setting it up was easy, thanks to Audrey from customer support, who helped with the process. The app’s features are exactly what I needed, and it integrates well with my store.

Big Pet Ville

Nov 05, 2024 on Shopify

The app exceeded my expectations! The features are easy to use and really streamline my work. Plus, the support is outstanding. Audrey from the support team was incredibly helpful, responding quickly and assisting with all my questions. I highly recommend this app for anyone looking for efficiency and top-notch customer service!

Not too General Store

Nov 05, 2024 on Shopify

This is hands down the best reviews app, you can also import from CJ and they have a free plan. But the best part is, they have the best support there is. Damian quite literally coded the app to suit my store needs. Usually such service would cost you a pretty penny!!

Mousseur-Robinet.com

Nov 05, 2024 on Shopify

great app

CarEQ

Nov 05, 2024 on Shopify

Very helpful app, the support team is amazing. As soon as i had a problem the team were very quick to fix the problem and help me. Strongly recommend, very asthetically pleasing review box for my all black website. Special thanks to Alyssa, Charles and Audrey for their amazing help.

Glowfybyme

Nov 05, 2024 on Shopify

Great app and support! Jasmine and Raymon were super helpful. Appreciate it!

On Wood Products

Nov 05, 2024 on Shopify

Sonny

Whimsical Ring Store

Nov 04, 2024 on Shopify

非常感谢Abby为我指导这款插件的使用，Abby的服务让我决定购买这款插件

Wheely Good Pumps

Nov 04, 2024 on Shopify

Thank you to Jade for helping me resolve my issues in such a kind and cheerful manner.

Cea Capsule

Nov 04, 2024 on Shopify

I just downloaded this app and it already seems very professional and well structured. I had a problem at the very beginning and Damian from the costumer service was ready to solve it all. He was very helpful and quick to resolve all doubts. I highly recommend this app!

MARYISA

Nov 04, 2024 on Shopify

Hana & Maison.. Thank you for your assistance..

Inrugs

Nov 04, 2024 on Shopify

Great support from Hana :)

Lovedogcollar

Nov 04, 2024 on Shopify

Alicia was amazing helping me to get started, thank you

ComfiHome

Nov 03, 2024 on Shopify

Fitsarell

Nov 03, 2024 on Shopify

Hana was very helpful and sped up the process

My Passion F1

Nov 03, 2024 on Shopify

AO Coolers

Nov 03, 2024 on Shopify

App is great. We had a slight issue with the review stars showing up when we updated our theme but Audrey and Toby got them put back for us in no time!

MSKEYS

Nov 03, 2024 on Shopify

I had color issue with pass reviews box contacted their customer support, they guided best. thank you

Easy Breezy

Nov 02, 2024 on Shopify

Great app and very user-friendly. Their customer support is also very responsive and supportive. Damian in specific was very helpful and spared no effort in answering all my questions.

XiaiStore

Nov 02, 2024 on Shopify

exellent