Reviews: Air Product Reviews App & UGC

Customer reviews: Air Product Reviews App & UGC

Reviews (5,645)

Overall rating

5

1,364
4

37
3

2
2

1
1

5

What Merchants Think

Merchants generally have a positive view of the "Air Product Reviews App & UGC." They appreciate the ease of installation, user-friendly interface, and the ability to collect and showcase authentic customer reviews. The app is considered a game-changer for many stores seeking to enhance customer engagement and trust. While there are occasional technical challenges, the responsive and effective customer support is highly praised, making the overall experience satisfactory for users.

Key Strengths

User-friendly interface and easy installation process.
Comprehensive feature set, including review import and integration capabilities.
Highly effective and responsive customer support.
Engagement-boosting features such as photo and video reviews.
Seamless integration with Shopify and other platforms.
Free plan offers substantial functionality without many restrictions.

Common Concerns

Some merchants faced technical difficulties with integration.
Concerns about the app's ergonomics and user interface for some users.
Lack of direct integration with some marketplaces like eBay, Etsy, and TikTok.
Minor glitches with review displays that need support intervention.
Desire for more robust customization options in some cases.

Final Thoughts

The "Air Product Reviews App & UGC" is held in high regard by its users for its functionality, effectiveness in improving customer trust, and outstanding support team. While there are areas for improvement, particularly in integration and user interface, the app's strengths significantly outweigh the drawbacks. It is highly recommended for e-commerce businesses looking to enhance their review management and customer engagement.

White Wolf India

Oct 20, 2024 on Shopify

Amazing app & customer support service. Especially "Hana" and "Raymond" helped me a lot to fix the ratings issue

Simply Salo Beauty

Oct 20, 2024 on Shopify

Muy buena aplicación, aunque un poco complicada de configurar. Gracias a Audrey por la ayuda

Corona Shop Online

Oct 20, 2024 on Shopify

el soporte es excelente, rapido y eficaz

Billetera de cuero para hombres

Oct 20, 2024 on Shopify

Good support

InspiredDwell

Oct 20, 2024 on Shopify

Hana helped me solved my problem extremly quick after less then a minute. Moreover its probably the best free reviews app out there.

The Mythic Vault

Oct 19, 2024 on Shopify

i had a great experience with Air reviews and especially "Hana" gave me a great support in setting up reviews in shop

Twist of Gray

Oct 19, 2024 on Shopify

Hana was incredible and SUPER helpful to set up the app!

Inspire by Lina

Oct 19, 2024 on Shopify

Support desk is really good, timely, diligent and detailed...

My Store

Oct 19, 2024 on Shopify

⭐️⭐️⭐️⭐️⭐️ I recently integrated the Air product review app with my Shopify store, and I have to say, the experience was fantastic! A huge thank you to Audrey and Toby from the support team—they went above and beyond to assist me throughout the process. Their expertise and dedication made the integration seamless, and I was truly amazed by their professionalism and quick responses to my questions. I highly recommend the Air product review app for anyone looking to enhance their store’s customer feedback experience!

sniffit

Oct 19, 2024 on Shopify

Super App. Konnte alle meine Bewertungen aus dem alten Shop direkt integrieren und wenn etwas nicht funktioniert hat hat mir Hana schnell dabei geholfen das Problem zu lösen

In-Vision

Oct 19, 2024 on Shopify

todo perfecto, la atencion y solucion a sido muy rapido

Buddha & Energy

Oct 18, 2024 on Shopify

It's really cool ! Very fast to finish managing reviews without complex CSV importing

My Store

Oct 18, 2024 on Shopify

Its really wonderful app.Very goog and proffessional customer support.Much thanks to Hana!!

GSaints Swimwear

Oct 18, 2024 on Shopify

Hello Guys! i just installed this app and when i tell you the customer service is A1 Hana assisted me throughout the way. I first was trying to do it by myself but she asked to help and when I tell you she did everything so seamless and fast for me! Omggg I'm so happy for amazing apps and service like this its makes running your business so much easier. I just check this off my list! THANK YOU HANA!!! I APPRECIATE YOU!

My Store

Oct 18, 2024 on Shopify

app is good but the support is great

Gadgets Tech Plus

Oct 18, 2024 on Shopify

Cette App donne un service impeccable 24/7 A chaque fois que j'envoie un chat/ texto, on me répond rapidement et m'apporter des solutions concrètes ; surtout avec agente: ABBY qui s'use toutes ses patience avec les clients. merci à tout l'équipe. Good job!

Mendozi

Oct 17, 2024 on Shopify

Great app! Stands out from the rest with its design, services and quality of support

Trendflo

Oct 17, 2024 on Shopify

excellent, jasmine resolve my issue within no time

ClassCarry

Oct 17, 2024 on Shopify

Audrey was so helpful, helped me set up the reviews. Couldn't have asked for more.

Iwali Amira

Oct 16, 2024 on Shopify

Wonderful job by Audrey setting me up and guiding me. She made it all easy. Thank you!