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Customer reviews: Air Product Reviews App & UGC

Develop by Air Apps

Shopify Air Reviews helps merchants collect and display customer reviews to build trust and increase sales. This review covers its features, pricing, and real user experiences to help you decide if it's the right fit for your store.

Reviews (5,779)

Overall rating
4.9

What Merchants Think

Merchants generally have a positive view of the "Air Product Reviews App & UGC." They appreciate the ease of installation, user-friendly interface, and the ability to collect and showcase authentic customer reviews. The app is considered a game-changer for many stores seeking to enhance customer engagement and trust. While there are occasional technical challenges, the responsive and effective customer support is highly praised, making the overall experience satisfactory for users.

Key Strengths

  • User-friendly interface and easy installation process.
  • Comprehensive feature set, including review import and integration capabilities.
  • Highly effective and responsive customer support.
  • Engagement-boosting features such as photo and video reviews.
  • Seamless integration with Shopify and other platforms.
  • Free plan offers substantial functionality without many restrictions.

Common Concerns

  • Some merchants faced technical difficulties with integration.
  • Concerns about the app's ergonomics and user interface for some users.
  • Lack of direct integration with some marketplaces like eBay, Etsy, and TikTok.
  • Minor glitches with review displays that need support intervention.
  • Desire for more robust customization options in some cases.

Final Thoughts

The "Air Product Reviews App & UGC" is held in high regard by its users for its functionality, effectiveness in improving customer trust, and outstanding support team. While there are areas for improvement, particularly in integration and user interface, the app's strengths significantly outweigh the drawbacks. It is highly recommended for e-commerce businesses looking to enhance their review management and customer engagement.

Banthan Chali

Nov 11, 2024  on Shopify

love how Hana assisted me

Mağazam

Nov 11, 2024  on Shopify

The application is really easy and the customer service is doing a very good job I am very satisfied and damian is very kind person

Pink

Nov 10, 2024  on Shopify

⭐️⭐️⭐️⭐️⭐️ Absolutely Amazing Experience with Hana! Hana has truly been a delight to work with! From start to finish, her dedication, kindness, and expertise have made all the difference. She went above and beyond to ensure I had everything I needed, answering my questions with patience and genuine warmth. Not only is she incredibly knowledgeable, but her positive energy makes every interaction a joy. It’s clear she cares deeply about her clients and their success. Thank you, Hana, for making this experience so smooth and enjoyable! You’re truly one of a kind, and I feel so lucky to have had your support. Highly recommend her to anyone looking for top-notch service!

Retrify

Nov 10, 2024  on Shopify

Bellarte Enchanté

Nov 10, 2024  on Shopify

hana war sofort zur stelle und hat mich durch die app gefuehrt ,besser gesagt sie hat alles alleine gemacht, nun funktioniert alles perfect danke hana ich kann die app nur weiter empfehlen toller servive

Richesse accesorios

Nov 10, 2024  on Shopify

First time asking a setup question ‍♀️. First of all, they have many languages to choose from, which is very user-friendly for me! Also, a big thank you to Hana for her kind and patient help in setting up the programs I needed for my store . This has been a huge help to me! Thanks again to Hana for her patience.

JingleShine

Nov 09, 2024  on Shopify

I found this app very helpful as It's essential to have reviews in your online store, Air Product Reviews gives chance to everyone from beginners to advance professionals, has amazing support team, my special thanks goes to Audrey ❤️!

DronBits

Nov 09, 2024  on Shopify

Thank you for the solution provided, apart from the fact that I do not have the premium option, they treated me as such, HANA.

DrainBrain

Nov 08, 2024  on Shopify

Great service and quick response, professional and friendly staff, the program works very well and is efficient, I recommend this service

NoirLuxxe

Nov 08, 2024  on Shopify

Thank you abby for helping, so helpful!! thank you

shopkaroabhi.in

Nov 08, 2024  on Shopify

Hana has helped me a lot ! thanks

La Room Shop

Nov 08, 2024  on Shopify

bon accompagnement merci Hana

Serene Spaces

Nov 08, 2024  on Shopify

Jasime helped me out with adding the review widgets to my site, I highly recommend this app. Amazing customer service

Shroomtopia

Nov 07, 2024  on Shopify

Great functionality, intuitive interface, and live chat is always ready to help. Recommended!

Lostreva

Nov 06, 2024  on Shopify

This app is the only one you need and the Support is really fast, got my problems resolved real fast thanks to Sunny! Would recommend this app for everyone. Once again I can´t thank Sunny enough!

Debali

Nov 06, 2024  on Shopify

TOUCHES LIST

Nov 06, 2024  on Shopify

they did great job "Hana" and "Maison" thanks guse for help

Girlsclan Lippies

Nov 06, 2024  on Shopify

Cuatomer service is top notch, Alyssa was so so patient with me. i love this app and will keep using it.

Jessy Lushhstyles

Nov 06, 2024  on Shopify

Excellent Support from Alyssa I had a fantastic experience with Alyssa from the support team. Her assistance was crucial in improving my store, and I am genuinely impressed with her work. Alyssa's dedication, expertise, and quick responses made a significant impact. She went above and beyond to ensure everything was perfect. Thank you, Alyssa, for your outstanding support and for enhancing my store. Highly recommend!

Le Bazaar Moderne

Nov 05, 2024  on Shopify

Je laisse rarement des avis mais cette fois-ci j'ai vraiment voulu le faire. Hier, Abby m'a assisté dans mes différentes démarches sur l'application et son aide m'a été précieuse. Elle a su rendre certaines taches bien plus simple et a fait preuve d'une patience, d'un professionnalisme et d'une compréhension exceptionnels. Même lorsque j'avais de nombreuses questions, elle est toujours restée agréable. Sa gentillesse et son coté humain méritent largement 5 étoiles ! Je recommande vivement. L'app m'a été très utile !

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