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Customer reviews: Air Product Reviews App & UGC

Develop by Air Apps

Reviews (5,645)

Overall rating
5

What Merchants Think

Merchants generally have a positive view of the "Air Product Reviews App & UGC." They appreciate the ease of installation, user-friendly interface, and the ability to collect and showcase authentic customer reviews. The app is considered a game-changer for many stores seeking to enhance customer engagement and trust. While there are occasional technical challenges, the responsive and effective customer support is highly praised, making the overall experience satisfactory for users.

Key Strengths

  • User-friendly interface and easy installation process.
  • Comprehensive feature set, including review import and integration capabilities.
  • Highly effective and responsive customer support.
  • Engagement-boosting features such as photo and video reviews.
  • Seamless integration with Shopify and other platforms.
  • Free plan offers substantial functionality without many restrictions.

Common Concerns

  • Some merchants faced technical difficulties with integration.
  • Concerns about the app's ergonomics and user interface for some users.
  • Lack of direct integration with some marketplaces like eBay, Etsy, and TikTok.
  • Minor glitches with review displays that need support intervention.
  • Desire for more robust customization options in some cases.

Final Thoughts

The "Air Product Reviews App & UGC" is held in high regard by its users for its functionality, effectiveness in improving customer trust, and outstanding support team. While there are areas for improvement, particularly in integration and user interface, the app's strengths significantly outweigh the drawbacks. It is highly recommended for e-commerce businesses looking to enhance their review management and customer engagement.

Attraction Shopping bazaar

Nov 01, 2024  on Shopify

i like to mention these two customer support Audrey and Maison for helping me out on my shopify review issue very nice and coperative these both ⭐million ⭐ to these both very coperative and humble thank u "Audrey and Maison"

The Dream Avenue

Oct 31, 2024  on Shopify

good service Jasmine and Wiliam in the review

USA Pet Products

Oct 31, 2024  on Shopify

Awesome app and really quick support. I texted on the support and Hana, from customer support team, sorted the issue real quick.

CRYSTAWL

Oct 31, 2024  on Shopify

Hana was so patient and skilful. Perfect and quick solution. Very wonderful experience !!!

Super Gadget Mart

Oct 30, 2024  on Shopify

This app is amazing. Has a lots of customizations which are easy to use. It doesn't require a big learning curve since they have a very helpful customer service. I was stuck for a bit in a settings and after chatting with them, Emily resolved my issue very quickly. I am satisfied with Air Product's service and highly recommend for others.

Cool Tech House

Oct 29, 2024  on Shopify

I am very satisfied with this app, I am a beginner with the settings but Jade was an angel, she helped me solve everything I needed and with a lot of patience.

Luzavia

Oct 29, 2024  on Shopify

Jade was fantastic! Very quick service and extremely helpful—she guided me through setting up my reviews seamlessly. Highly recommend her expertise!

AURA Beauty Club

Oct 29, 2024  on Shopify

Recomendo muito o aplicativo! Precisei de ajuda do suporte deles e o Sonny me ajudou muito e foi muito educado durante todo o atendimento. Abby também me ajudou muito e foi muito solícita. Recomendo a todos!

Modernefurniture

Oct 29, 2024  on Shopify

I was facing some issues here and reached out to support. One of their team members, Abby, guided me very well and resolved my issue. I'm very grateful for her help.

NightLampy

Oct 29, 2024  on Shopify

Hana solved the problem instantly. Very happy. Saved a lot of time.

Lina&Jane

Oct 29, 2024  on Shopify

Support is really responsive and helpful. A big thanks to Audrey ;)

Bling For You

Oct 29, 2024  on Shopify

Customers service help a lot, thanks Emily. Quick response and help me fix the issue.

Bee Stif

Oct 28, 2024  on Shopify

I had an amazing experience with Avada's customer care service! From start to finish, they were incredibly responsive and genuinely eager to help. Special shout-out to Hana from the support team, who went above and beyond to make sure all my questions were answered and issues resolved. She was knowledgeable, patient, and offered valuable insights that really made a difference. It's rare to find such exceptional customer service these days, and Hana truly made my experience outstanding. Thank you, Avada and Hana, for the fantastic support!

Spy Monkey Surveillance

Oct 28, 2024  on Shopify

These guys make a great app. The UI is easy and the widgets all look really nice. And their support is fast. I recommend this app!

www.mytooluse.com

Oct 28, 2024  on Shopify

we were confused how to set this up.but Mr.Damian was very helpful, allowing us to set it up in ten minutes

IPETS Online Shop

Oct 28, 2024  on Shopify

recommend it, good app and cs Hana so helpful for me, nice

Tech Outlet

Oct 27, 2024  on Shopify

Support was very responsive and extremely helpful in resolving my issue.

Floria

Oct 27, 2024  on Shopify

i was getting error with my review setting but when i chat with Abby and Maison ..they both helped me as fast as they can...nice service Regards muhammad khuzaima

Stylely

Oct 27, 2024  on Shopify

mi sono trovata benissimo con questa app grazie a Emily che mi e stata vicino,é la migliore

SnickerCat

Oct 27, 2024  on Shopify

Damian and Anivia provide excellent customer service

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