Shopify Air Reviews App Review: Features, Pros & Cons

Customer reviews: Air Product Reviews App & UGC

Shopify Air Reviews helps merchants collect and display customer reviews to build trust and increase sales. This review covers its features, pricing, and real user experiences to help you decide if it's the right fit for your store.

Reviews (5,779)

Overall rating

4.9

5

1,454
4

42
3

4
2

1
1

6

What Merchants Think

Merchants generally have a positive view of the "Air Product Reviews App & UGC." They appreciate the ease of installation, user-friendly interface, and the ability to collect and showcase authentic customer reviews. The app is considered a game-changer for many stores seeking to enhance customer engagement and trust. While there are occasional technical challenges, the responsive and effective customer support is highly praised, making the overall experience satisfactory for users.

Key Strengths

User-friendly interface and easy installation process.
Comprehensive feature set, including review import and integration capabilities.
Highly effective and responsive customer support.
Engagement-boosting features such as photo and video reviews.
Seamless integration with Shopify and other platforms.
Free plan offers substantial functionality without many restrictions.

Common Concerns

Some merchants faced technical difficulties with integration.
Concerns about the app's ergonomics and user interface for some users.
Lack of direct integration with some marketplaces like eBay, Etsy, and TikTok.
Minor glitches with review displays that need support intervention.
Desire for more robust customization options in some cases.

Final Thoughts

The "Air Product Reviews App & UGC" is held in high regard by its users for its functionality, effectiveness in improving customer trust, and outstanding support team. While there are areas for improvement, particularly in integration and user interface, the app's strengths significantly outweigh the drawbacks. It is highly recommended for e-commerce businesses looking to enhance their review management and customer engagement.

Thatgirlperfumeoil

Nov 19, 2024 on Shopify

It was amazing Damian walked me through how to set up product reviews which made it amazing for me.

Siftly

Nov 19, 2024 on Shopify

Great customer service! Audrey was very helpful thank you!

NextGenCarbonFiber

Nov 19, 2024 on Shopify

Stahl Steel Works

Nov 18, 2024 on Shopify

the app is quite straight forward I feel the pricing is fair for the features it integrates exceptionally with my shopify theme you can look https://stahlsteelworks.com. I couldn't find a setting and Jasmine from support was very helpful provided me with a photo of where the setting was and I was able to find it.

Oriana Beauty

Nov 18, 2024 on Shopify

merci beaucoup pour la patience et pour l'aide. Hana

DAK ORIGINAL

Nov 18, 2024 on Shopify

Great app, highly recommend. Customer support is excellent. Hana was really helpful.

A c T O R B e S T

Nov 18, 2024 on Shopify

very helpful support from Damian Thank you for your effort!

Grind Now

Nov 18, 2024 on Shopify

Great app with great UI

My Home Harmony's

Nov 18, 2024 on Shopify

You can get a useful application and fast support.

Essential4You

Nov 18, 2024 on Shopify

Perfect app, İ strongly recommend it. The support is fantastic. I would like to thank @Abby for helping me solving my issue.

amazin

Nov 17, 2024 on Shopify

App has very good features and they have a very supportive customer support team as Jasmine and Anivia have been very helpful to me

Rain Cloud Humidifier

Nov 17, 2024 on Shopify

Love the app. It has everything you needs. Support team is really helpful, polite, and took quick actions to resolve your concerns if any (special thanks to Prakash from support team).

Better Choice Market

Nov 17, 2024 on Shopify

Audrey was great support, helped me match the reviews widget to my branding!

Ellora

Nov 17, 2024 on Shopify

very helpfull support amazing service

Dahab Foods

Nov 17, 2024 on Shopify

believe when i say best service ever will be there to help you and might save you from losing your job as well and the best of them are Audrey and Andrew

lunamercato

Nov 17, 2024 on Shopify

The software is very convenient to use, and the customer service Jade is also very responsive and can solve the problem quickly. I recommend everyone to use this software.

Nutsons

Nov 16, 2024 on Shopify

good

MYRSA.STORE

Nov 16, 2024 on Shopify

Prakash, you helped me in importing reviews and guide me in the right direction. I am really thankfull to you for this.

Casaline

Nov 16, 2024 on Shopify

I am extremely impressed with the support I received with damian from the help desk team. He was not only knowledgeable and efficient but also very courteous throughout the process. Damian quickly understood my concern about adjusting the number of reviews displayed on my website and provided a seamless solution that perfectly addressed my needs. I highly recommend this app and their outstanding support team. Thank you, Damian!

Xemcraft

Nov 16, 2024 on Shopify

The Air Product Reviews App has been an excellent addition to my store! It’s incredibly easy to set up and customize, allowing me to showcase customer feedback in a professional and appealing way. The ability to display star ratings and written reviews directly on product pages has significantly boosted customer trust and improved conversion rates. I especially appreciate how the app integrates seamlessly with my Shopify store, and the moderation tools are intuitive, making it simple to manage reviews. Plus, the app offers great flexibility to request and collect reviews from customers after purchase. This app is a must-have for any e-commerce store looking to build credibility and drive more sales. Highly recommend!