Reviews: Air Product Reviews App & UGC

Customer reviews: Air Product Reviews App & UGC

Reviews (5,645)

Overall rating

5

1,363
4

37
3

2
2

1
1

5

What Merchants Think

Merchants generally have a positive view of the "Air Product Reviews App & UGC." They appreciate the ease of installation, user-friendly interface, and the ability to collect and showcase authentic customer reviews. The app is considered a game-changer for many stores seeking to enhance customer engagement and trust. While there are occasional technical challenges, the responsive and effective customer support is highly praised, making the overall experience satisfactory for users.

Key Strengths

User-friendly interface and easy installation process.
Comprehensive feature set, including review import and integration capabilities.
Highly effective and responsive customer support.
Engagement-boosting features such as photo and video reviews.
Seamless integration with Shopify and other platforms.
Free plan offers substantial functionality without many restrictions.

Common Concerns

Some merchants faced technical difficulties with integration.
Concerns about the app's ergonomics and user interface for some users.
Lack of direct integration with some marketplaces like eBay, Etsy, and TikTok.
Minor glitches with review displays that need support intervention.
Desire for more robust customization options in some cases.

Final Thoughts

The "Air Product Reviews App & UGC" is held in high regard by its users for its functionality, effectiveness in improving customer trust, and outstanding support team. While there are areas for improvement, particularly in integration and user interface, the app's strengths significantly outweigh the drawbacks. It is highly recommended for e-commerce businesses looking to enhance their review management and customer engagement.

Salvaezio

Feb 13, 2025 on Shopify

I really recommend the app. The support Hana helped me with my problem really fast.

DressYouSew

Feb 13, 2025 on Shopify

Great app! Jasmine was really helpful and quick with response when I've tried to set up additional feautures.

Joyormall.com

Feb 13, 2025 on Shopify

Air Product Reviews App support team is super helpful. For other review app you only have an option to install and do easy set up. But Air Product review team help me write code and let it fit my webpage. They spent a whole after to help me fix all issues and help me created a super nice review section on both my collection page and product page. Thank you so much Hana, Alyssa and whole Air Product Reviews app team. A must-have app on your shopify store.

Color Pets

Feb 12, 2025 on Shopify

Excelente atención al cliente. solucionaron todas mis dudas y me configuraron toda la parte de reviews justo como la quería <3 10/10

Marjo Candle

Feb 11, 2025 on Shopify

Quick response on the chat, I got everything resolved in 2 min.

Dreamy-Designs Store Online

Feb 11, 2025 on Shopify

Perfect review app and clear and easy import settings

Pond Supplies Center

Feb 11, 2025 on Shopify

Excellent customer services!

episodeofdee

Feb 10, 2025 on Shopify

great app and amazing instant support!

Litup Store

Feb 10, 2025 on Shopify

Very good app to showcase reviews and testimonials on you store. got some issues but Audrey helped me ery quick and tell me how to do if this happens again.

Felt Happy Sewing

Feb 09, 2025 on Shopify

I was having some challenges uploading reviews and Audrey with Air Product made it a breeze. She sent photos explaining steps and even reviewed at the end to ensure everything looked good. Very happy.

Sweet Escape Luxury Candles LLC

Feb 09, 2025 on Shopify

Amazing, always help me with any issues.

Maison Lissia

Feb 09, 2025 on Shopify

Un support client au top ! J’ai eu un souci avec l’affichage des avis sur ma boutique, et Damian a été d’une réactivité incroyable. Il a pris en charge ma demande rapidement et a trouvé une solution efficace en un rien de temps. Super service, je recommande vivement cette application !

Gaba Tea House

Feb 08, 2025 on Shopify

fast supporting (^.^) HANA help me thank you

Tension Grips

Feb 08, 2025 on Shopify

Customer service is very helpful. I was able to send reviews to my older orders which some other apps don't allow you to do.

Phulwari Bazaar

Feb 08, 2025 on Shopify

grt support by abby

BioMinds

Feb 07, 2025 on Shopify

Uma aplicação intuitiva e com ferramentas bastante úteis para o negócio. Além disso a assistência é permanente e eficaz! Super satisfeita.

Decorology Planet

Feb 07, 2025 on Shopify

best experience so far...ALYSAA was very humble and cooperative towards me the whole time.THANKYOU SO MUCH ALYSAA. you are amazing. you resolved my issue within no time. THANKYOU AGAIN

Enfant Joyeux

Feb 07, 2025 on Shopify

Amazing app and support!

Refined Spaces

Feb 06, 2025 on Shopify

I highly recommend this app to any business that would like to display reviews on their website. The support team is very professional and extremely helpful. I received excellent service. Thank you!

AHVI BLU

Feb 06, 2025 on Shopify

Great customer service,Prakash was amazing!