Shopify Air Reviews App Review: Features, Pros & Cons

Customer reviews: Air Product Reviews App & UGC

Shopify Air Reviews helps merchants collect and display customer reviews to build trust and increase sales. This review covers its features, pricing, and real user experiences to help you decide if it's the right fit for your store.

Reviews (2,383)

Overall rating

4.9

5

2,187
4

66
3

5
2

1
1

10

What Merchants Think

Merchants generally have a positive view of the "Air Product Reviews App & UGC." They appreciate the ease of installation, user-friendly interface, and the ability to collect and showcase authentic customer reviews. The app is considered a game-changer for many stores seeking to enhance customer engagement and trust. While there are occasional technical challenges, the responsive and effective customer support is highly praised, making the overall experience satisfactory for users.

Key Strengths

User-friendly interface and easy installation process.
Comprehensive feature set, including review import and integration capabilities.
Highly effective and responsive customer support.
Engagement-boosting features such as photo and video reviews.
Seamless integration with Shopify and other platforms.
Free plan offers substantial functionality without many restrictions.

Common Concerns

Some merchants faced technical difficulties with integration.
Concerns about the app's ergonomics and user interface for some users.
Lack of direct integration with some marketplaces like eBay, Etsy, and TikTok.
Minor glitches with review displays that need support intervention.
Desire for more robust customization options in some cases.

Final Thoughts

The "Air Product Reviews App & UGC" is held in high regard by its users for its functionality, effectiveness in improving customer trust, and outstanding support team. While there are areas for improvement, particularly in integration and user interface, the app's strengths significantly outweigh the drawbacks. It is highly recommended for e-commerce businesses looking to enhance their review management and customer engagement.

Carbonpuls

Dec 18, 2025 on Shopify

Top

TrendsZia

Dec 18, 2025 on Shopify

Olivia given a very good support for me clear my problems

bravoshop

Dec 18, 2025 on Shopify

Avery专业、耐心，解答问题快。

Rove Leather

Dec 18, 2025 on Shopify

good customer service, avery and olivia helped me out good! A big thanks to their tech team as well

Dermally Singapore

Dec 16, 2025 on Shopify

The app is very useful for product reviews & it has a lot of options to play around. Olivia is also great at assisting my enquiries towards the app.

TheSwim Official

Dec 15, 2025 on Shopify

Riley was amazing in everything she did to help me out! Thank you Riley! :)

Layers

Dec 15, 2025 on Shopify

Easy to use. Nice UI on the website. Quickly support from Avery. Highly recommend for every store owner

Goat Comics

Dec 14, 2025 on Shopify

Amazing display and function for reviews! Also can’t say enough about Riley from the support team. She’s amazing, and so helpful!

BUY ABROAD NOW

Dec 14, 2025 on Shopify

O la la la.. Genial la apli, super super claire, et bien pratique, meme un anfant sans pratique aucune faire tout roule bien. Et si vous avez de question vous allez trouvez un suport gentil rapide et pratique pour vous aide. Je suis tres contant avec la apli, vraiment tres complet, et vous aide siur a developer votre magazin, et un facilité geant pour les deboutant, Merci Air Reviews.

BurlyLuxe

Dec 14, 2025 on Shopify

This is a great app; Hana did a fantastic job. My experience using the software has been excellent.

Pictorial shop

Dec 14, 2025 on Shopify

Hana helped me a lot, and she is so kind and patient. Thank you so much.

TB Masaj Aletleri

Dec 13, 2025 on Shopify

Mükemmel bir uygulama

LORVENES

Dec 13, 2025 on Shopify

This app is a game changer for new store owners. I use it to import reviews from different platforms to build customer trust, and it works perfectly. The app is also very lightweight, so it doesn’t affect store performance. There are several beautiful customization options, and whenever I face any issue, I reach out to Iris she is extremely helpful and always solves my problems quickly. I really appreciate the care and support from their team. Highly recommended to everyone.

Mimba

Dec 13, 2025 on Shopify

Love air reviews, very reliable, very cooperative and very responsive. Audrey whose is a part of their support team was very helpful!

Virsa

Dec 13, 2025 on Shopify

Kid Zone

Dec 13, 2025 on Shopify

Amazing support and great communication. they helped me install and configure the app perfectly according to my requirements. Everything works smoothly now. Thank you so much!

Perfectly Pink, LLC.

Dec 12, 2025 on Shopify

Avery was great and very timely in her responses!

Mustard Sneakers

Dec 12, 2025 on Shopify

Very good app with many features. Abby provided great support and in a timely manner, thanks!

Just Primes

Dec 12, 2025 on Shopify

I love this app and the support by "Mirra", she is very professional and solve my issue quickly..

FORT FASHION CLUB

Dec 12, 2025 on Shopify

Very Nice Support By Olivia