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Customer reviews: Air Product Reviews App & UGC

Develop by Air Apps

Shopify Air Reviews helps merchants collect and display customer reviews to build trust and increase sales. This review covers its features, pricing, and real user experiences to help you decide if it's the right fit for your store.

Reviews (2,253)

Overall rating
4.9

What Merchants Think

Merchants generally have a positive view of the "Air Product Reviews App & UGC." They appreciate the ease of installation, user-friendly interface, and the ability to collect and showcase authentic customer reviews. The app is considered a game-changer for many stores seeking to enhance customer engagement and trust. While there are occasional technical challenges, the responsive and effective customer support is highly praised, making the overall experience satisfactory for users.

Key Strengths

  • User-friendly interface and easy installation process.
  • Comprehensive feature set, including review import and integration capabilities.
  • Highly effective and responsive customer support.
  • Engagement-boosting features such as photo and video reviews.
  • Seamless integration with Shopify and other platforms.
  • Free plan offers substantial functionality without many restrictions.

Common Concerns

  • Some merchants faced technical difficulties with integration.
  • Concerns about the app's ergonomics and user interface for some users.
  • Lack of direct integration with some marketplaces like eBay, Etsy, and TikTok.
  • Minor glitches with review displays that need support intervention.
  • Desire for more robust customization options in some cases.

Final Thoughts

The "Air Product Reviews App & UGC" is held in high regard by its users for its functionality, effectiveness in improving customer trust, and outstanding support team. While there are areas for improvement, particularly in integration and user interface, the app's strengths significantly outweigh the drawbacks. It is highly recommended for e-commerce businesses looking to enhance their review management and customer engagement.

All Day Pretty

Jun 23, 2025  on Shopify

The support team is amazing , always available and so prompt to help. Today I had the best experience with Audrey in setting up everything for me. I am so happy I made the right choice by installing Air Reviews and its apps. Thanks Audrey! you are such a great Support :)

Mein Shop

Jun 23, 2025  on Shopify

Super netter Service. Die Liebe Mirra hat mir super geholfen und hatte gleich eine Lösung. super lieber Umgang. Sie hat sich sehr viel Zeit genommen um mir zu helfen.

Impulse777

Jun 23, 2025  on Shopify

The support is amazing, fast and friendly. They answered all my questions and requests, the best. Special thanks to Felicity, she was very kind. :)

E-Mart Shopping

Jun 22, 2025  on Shopify

Truly one of the best support experiences I’ve ever had — and the app is fantastic too! ️ I was honestly feeling really confused and overwhelmed trying to figure out how to set up product reviews and UGC on my store. So many features, so many settings — I wasn’t sure where to even start . But then I reached out through the chat on the Air Product Reviews App, and that’s when everything changed. Sonny jumped into the chat and immediately made me feel heard and understood . He walked me through every step, answered all my (many!) questions with patience, and never rushed me. It honestly felt like chatting with a friend who actually knew what they were doing . Thanks to Sonny’s guidance, I now have gorgeous customer reviews and user-generated content showing on my store — it looks so professional and helps build real trust with my visitors . I can’t thank the team enough for creating such an intuitive, powerful app — but even more importantly, for backing it up with human support that truly cares. To anyone struggling or confused: just open that chat. There i got Sonny who have complete knowledge about this app Thank you again!!

Welsee

Jun 22, 2025  on Shopify

Big Thanks to Mirra – You Made It Easy! I just want to say a huge thank you to Mirra for helping me set up the Air Product Reviews & UGC app on my Shopify store. I was struggling to understand how to get everything working — from review displays to email requests — but Mirra walked me through each step patiently. Because of your help, the app is now running perfectly and looks amazing on my store. It’s already helping me build trust with new customers. Honestly, couldn’t have done it without you. Really appreciate your support, Mirra!

SV goodies

Jun 21, 2025  on Shopify

This app easy to use & easy to setup. I would recommend this app. Customer service chat is great & fast respond and very helpful. Special thanks for Hana, her support are great & nice.

PremiumWoodArt

Jun 20, 2025  on Shopify

I'm extremely satisfied with the Air Product Review app! It's very easy to use, with flexible customization options that make the reviews look clean and beautiful on my store. Their customer support is excellent—fast, helpful, and professional. A big thank you to Felicity for her outstanding assistance and prompt responses! Highly recommended for anyone looking to showcase customer feedback effectively!

Sweet Baby Ray's tees

Jun 19, 2025  on Shopify

Sonny and April were very heplful

bhakty.store

Jun 19, 2025  on Shopify

Awesome app for review function on your store, will using this permanently, also customer care team is quick and supportive especially sonny helped me quickly and efficiently.

Absolute Level Up

Jun 19, 2025  on Shopify

Its a really awesome app, there are tones of great features that not only help streamline the process but make it look great at the same time. What astonished me the most was the incredible support you receive from the team behind the App. Within seconds of me reaching out, Prakash showed up and dealt with the problem instantly. Absolutely amazing customer service.

tone & tint

Jun 19, 2025  on Shopify

Integraton of this app is seamless and Support is too good. I always get quick reply and easy answers. They have solution for almost everything needed for review app. Highly recommended.

Muhammad Imran Depal Ltd. 85 Great Portland Street, First Floor London W1W 7LT

Jun 19, 2025  on Shopify

Amazing app . Really Supportive for business

Hairloom

Jun 18, 2025  on Shopify

I've been using this application for quite some time and have consistently found both the support and features to be outstanding. The interface is intuitive and easy to navigate, with enough flexibility to customize it according to the specific needs of my store. Even on the free plan, there's a generous range of features available. What truly sets this app apart is the 24/7 customer support — always responsive, helpful, and open to accommodating new feature requests. It’s easily the best reviews app available on the app store. A special thanks to Felicity and the entire team for their dedication and responsiveness in implementing the changes I requested. I truly appreciate your hard work in delivering such a high-quality application.

Carista

Jun 18, 2025  on Shopify

The plugin is amazing and has lots of features. The support team is always here to help. Thank you all! :))

Buharland

Jun 17, 2025  on Shopify

very good app "hana" helped me very well

Seven Vybes

Jun 17, 2025  on Shopify

The support is fantastic man, specially iris helped me a lot. never seen this much features in a free app. the best in the game.

Havnby

Jun 17, 2025  on Shopify

They have a professional support team , thanks to coworker Iris help me solve the problem

My Store

Jun 16, 2025  on Shopify

The support team is insanely quick to help, and I have never seen this kind of excellent service, to be honest. I had experience with a few team members, including Mirra, Julie and Abby, all of them have been so helpful, professional, and handled my queries with their expertise and patience.

ActiveEssentials

Jun 16, 2025  on Shopify

Got the light blue set and it's not see through at all, fabric feels so good, 10/10

Trendz Bazaar

Jun 16, 2025  on Shopify

Very good app to extract reviews from Amazon. Very easy to use. You can easily customise things. If you face any problem customer service is also very fast. Nice and smooth experience. Thanks to Sonny to solve my problem.

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