Air Product Reviews App & UGC logo

Customer reviews: Air Product Reviews App & UGC

Develop by Air Apps

Reviews (5,645)

Overall rating
5

What Merchants Think

Merchants generally have a positive view of the "Air Product Reviews App & UGC." They appreciate the ease of installation, user-friendly interface, and the ability to collect and showcase authentic customer reviews. The app is considered a game-changer for many stores seeking to enhance customer engagement and trust. While there are occasional technical challenges, the responsive and effective customer support is highly praised, making the overall experience satisfactory for users.

Key Strengths

  • User-friendly interface and easy installation process.
  • Comprehensive feature set, including review import and integration capabilities.
  • Highly effective and responsive customer support.
  • Engagement-boosting features such as photo and video reviews.
  • Seamless integration with Shopify and other platforms.
  • Free plan offers substantial functionality without many restrictions.

Common Concerns

  • Some merchants faced technical difficulties with integration.
  • Concerns about the app's ergonomics and user interface for some users.
  • Lack of direct integration with some marketplaces like eBay, Etsy, and TikTok.
  • Minor glitches with review displays that need support intervention.
  • Desire for more robust customization options in some cases.

Final Thoughts

The "Air Product Reviews App & UGC" is held in high regard by its users for its functionality, effectiveness in improving customer trust, and outstanding support team. While there are areas for improvement, particularly in integration and user interface, the app's strengths significantly outweigh the drawbacks. It is highly recommended for e-commerce businesses looking to enhance their review management and customer engagement.

MARYISA

Nov 04, 2024  on Shopify

Hana & Maison.. Thank you for your assistance..

Inrugs

Nov 04, 2024  on Shopify

Great support from Hana :)

Lovedogcollar

Nov 04, 2024  on Shopify

Alicia was amazing helping me to get started, thank you

ComfiHome

Nov 03, 2024  on Shopify

Fitsarell

Nov 03, 2024  on Shopify

Hana was very helpful and sped up the process

My Passion F1

Nov 03, 2024  on Shopify

AO Coolers

Nov 03, 2024  on Shopify

App is great. We had a slight issue with the review stars showing up when we updated our theme but Audrey and Toby got them put back for us in no time!

MSKEYS

Nov 03, 2024  on Shopify

I had color issue with pass reviews box contacted their customer support, they guided best. thank you

Easy Breezy

Nov 02, 2024  on Shopify

Great app and very user-friendly. Their customer support is also very responsive and supportive. Damian in specific was very helpful and spared no effort in answering all my questions.

XiaiStore

Nov 02, 2024  on Shopify

exellent

Bellezzawow

Nov 02, 2024  on Shopify

Although I have not tried this application in terms of ease of use, I would like to evaluate one of the employees of the help center in providing the service, and her name is here because she is very cooperative and quick in resolving problems, and is very polite and kind in dealing, so I feel that it is a beautiful start with this application, as long as the help center communicates with customers in a nice way and they are quick to solve the problem, thank you

auraforwomen

Nov 02, 2024  on Shopify

Amazing support, amazing! Thanks to support agent Sonny. He was patient to listen to me and help me with all my troubles. I am really thankful because he helped me more than he should. Best support agent on this app!

Alchemy Emporium

Nov 02, 2024  on Shopify

I downloaded the app and got it all set up within a few minutes, Hana was very quick to reply and set it all up in minutes. Very happy and would recommend

Socksy

Nov 02, 2024  on Shopify

Hana (Customer Support) was very nice and got the required task done quickly.

Lovestruckapparel

Nov 02, 2024  on Shopify

Hana helped me out quickly & efficiently! Thanks again

CraftKocka

Nov 02, 2024  on Shopify

Really helpful team!Thanks

Chronic sales

Nov 01, 2024  on Shopify

V GOOD EXPERIENCE

VELINAS

Nov 01, 2024  on Shopify

mir gefällt die app gut, vor allem wegen dem nettem support falls man etwas Hilfe benötigt. Liebe grüße an Hana, die mir bei Problemen behilflich war

Purrfable

Nov 01, 2024  on Shopify

great customer support

Furry Stretch | Your Pet Paradise

Nov 01, 2024  on Shopify

Hannah assisted me today for my issue of importing review from cj dropshipping to my shopify, she solved my issue so quick and offered me more help. so happy with the service

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