Shopify Air Reviews App Review: Features, Pros & Cons

Customer reviews: Air Product Reviews App & UGC

Shopify Air Reviews helps merchants collect and display customer reviews to build trust and increase sales. This review covers its features, pricing, and real user experiences to help you decide if it's the right fit for your store.

Reviews (2,245)

Overall rating

4.9

5

1,620
4

49
3

5
2

1
1

6

What Merchants Think

Merchants generally have a positive view of the "Air Product Reviews App & UGC." They appreciate the ease of installation, user-friendly interface, and the ability to collect and showcase authentic customer reviews. The app is considered a game-changer for many stores seeking to enhance customer engagement and trust. While there are occasional technical challenges, the responsive and effective customer support is highly praised, making the overall experience satisfactory for users.

Key Strengths

User-friendly interface and easy installation process.
Comprehensive feature set, including review import and integration capabilities.
Highly effective and responsive customer support.
Engagement-boosting features such as photo and video reviews.
Seamless integration with Shopify and other platforms.
Free plan offers substantial functionality without many restrictions.

Common Concerns

Some merchants faced technical difficulties with integration.
Concerns about the app's ergonomics and user interface for some users.
Lack of direct integration with some marketplaces like eBay, Etsy, and TikTok.
Minor glitches with review displays that need support intervention.
Desire for more robust customization options in some cases.

Final Thoughts

The "Air Product Reviews App & UGC" is held in high regard by its users for its functionality, effectiveness in improving customer trust, and outstanding support team. While there are areas for improvement, particularly in integration and user interface, the app's strengths significantly outweigh the drawbacks. It is highly recommended for e-commerce businesses looking to enhance their review management and customer engagement.

متجر توب جيت

Jan 16, 2025 on Shopify

Very fast customer service Thank you all for helping me solve all the difficulties I faced Yasmine and Anivia helped me a lot to use this very special application Thank you again

Lazora

Jan 15, 2025 on Shopify

Goede app die precies doet wat ik wilde en heeft ook nog eens een snelle goede klantenservice.

Herbprime

Jan 15, 2025 on Shopify

Super easy to use! staff is super helpful!

phareco

Jan 15, 2025 on Shopify

Had a problem importing reviews from another collector app, the support team solved the problem in less than 1 hour. HANA: you-are-the-BEST!!!! Every business should have a support team such cool and efficient. THANKYOU!

The Designer Builder

Jan 15, 2025 on Shopify

Excellent product, and Jasmine did a great job helping me out with some questions I had! She also set a couple things up for me which was really appreciated.

Mimopt

Jan 14, 2025 on Shopify

1000000000 Stars Audrey help me with everything thank you

BLAZE

Jan 14, 2025 on Shopify

Audrey is one of the best support staff I've ever come across. Swift responses and detailed step by steps to fix my issue. It's a great app to use and even better staff to support it!

Mi Alivio Natural

Jan 14, 2025 on Shopify

Thanks to Sonny, the best assesorie, she help me in all ♥

Cotton Canvas

Jan 14, 2025 on Shopify

Highly Recommended, quick and responsive customer support

Yamana Pet

Jan 13, 2025 on Shopify

I am so grateful to have dealt with them, they literally helped me with every dilemma I didn't understand how to solve, they solved it for me, I am so grateful to have worked with them!

Ravenkross

Jan 13, 2025 on Shopify

I’ve been using Air Product Reviews and my experience has been amazing. The app is easy to install and incredibly useful for managing product reviews in my Shopify store. I’d also like to especially thank Hana for the excellent support and service I received. Hana was very kind, professional, and helped me resolve all my questions quickly and efficiently. A great app with an even greater support team behind it!

Hzchione

Jan 13, 2025 on Shopify

I would like to recommend using this app. Hana has been very helpful and helped me a lot.

MV hair and beauty

Jan 13, 2025 on Shopify

Great sofware, Thanks

Autismtour

Jan 11, 2025 on Shopify

Hana , helped me a lot and made it easy for me to deal with the application.....Wonderful and I love dealing with her...

In cucina con Glicerinia

Jan 11, 2025 on Shopify

App molto bella, l'ho installata sul mio sito. Ho avuto un problema con la configurazione ma Hana mi ha subito aiutato a risolverlo, ora funziona tutto alla perfezione. Grazie.

Masuh best bargains

Jan 10, 2025 on Shopify

I will recommend this app to everyone because of their support.

THE SUNYA

Jan 10, 2025 on Shopify

loved the support and the product is awesome i wish there was direct integration of this with shopify review other thant that it's great

Vynelle

Jan 09, 2025 on Shopify

Perfect customer support experience, app is useful

austinguzheng.com

Jan 08, 2025 on Shopify

Jasmine and Toby are super helpful. They helped me with importing reviews. I tried to import some reviews and the process was stuck for many days. I contacted help and they helped me resolve the situation in a few minutes. Many thanks!!!!!

Natural Heart Doctor Shop

Jan 08, 2025 on Shopify

The assistance from Air Product Reviews is very quick to respond. Jasmine helped me to better understand how to manage our reviews and reply to reviews from our dashboard. Really appreciate the fast help we received! Thank you Jasmine!