Shopify Air Reviews App Review: Features, Pros & Cons

Customer reviews: Air Product Reviews App & UGC

Shopify Air Reviews helps merchants collect and display customer reviews to build trust and increase sales. This review covers its features, pricing, and real user experiences to help you decide if it's the right fit for your store.

Reviews (5,779)

Overall rating

4.9

5

1,454
4

42
3

4
2

1
1

6

What Merchants Think

Merchants generally have a positive view of the "Air Product Reviews App & UGC." They appreciate the ease of installation, user-friendly interface, and the ability to collect and showcase authentic customer reviews. The app is considered a game-changer for many stores seeking to enhance customer engagement and trust. While there are occasional technical challenges, the responsive and effective customer support is highly praised, making the overall experience satisfactory for users.

Key Strengths

User-friendly interface and easy installation process.
Comprehensive feature set, including review import and integration capabilities.
Highly effective and responsive customer support.
Engagement-boosting features such as photo and video reviews.
Seamless integration with Shopify and other platforms.
Free plan offers substantial functionality without many restrictions.

Common Concerns

Some merchants faced technical difficulties with integration.
Concerns about the app's ergonomics and user interface for some users.
Lack of direct integration with some marketplaces like eBay, Etsy, and TikTok.
Minor glitches with review displays that need support intervention.
Desire for more robust customization options in some cases.

Final Thoughts

The "Air Product Reviews App & UGC" is held in high regard by its users for its functionality, effectiveness in improving customer trust, and outstanding support team. While there are areas for improvement, particularly in integration and user interface, the app's strengths significantly outweigh the drawbacks. It is highly recommended for e-commerce businesses looking to enhance their review management and customer engagement.

FaceeCo

Nov 25, 2024 on Shopify

Thanks so much, Hana and Andrew (tech guy)! Very helpful and fast!

Il mio negozio

Nov 25, 2024 on Shopify

Questa app è ottima per le recensioni; avevo un problema nell'impostare il servizio e ho avviato la chat per chiedere aiuto. Hana è venuta in mio soccorso e abbiamo risolto nel giro di pochissimi minuti!

ONEUP

Nov 25, 2024 on Shopify

Many thanks to Damian he helped me a lot!!!!!

JewCHANTAL Jewelries and Fashion Designs

Nov 25, 2024 on Shopify

Very Good App and Very good support

Merryn Apparels

Nov 25, 2024 on Shopify

This app is really good and the support provided by Hana is really top notch.

MaliHoodart

Nov 24, 2024 on Shopify

So far I'm having a seamless experience. I had a few problems I was even considering leaving, but with the help of Damian, who is so nice btw, all my inquiries and issues were solved. I love using this app now.

Gadget Essentials

Nov 24, 2024 on Shopify

Best in what they do and their customer supports are incredibly fast, nice and polite

SidewayTamers

Nov 24, 2024 on Shopify

Love the app and Abby assisted me greatly

ShopHub

Nov 24, 2024 on Shopify

Really Impressed with Hana.. She is really supportive in assisting in my issue. Really commendable

zavikits

Nov 24, 2024 on Shopify

Great, highly recommended.

store.cherrysolution

Nov 24, 2024 on Shopify

Hana is perfect!

HomeGems

Nov 23, 2024 on Shopify

Audrey was very helpful and as quick as possible. Great service!

First Motto

Nov 23, 2024 on Shopify

Charles was amazing and very helpful. Thank you

Genius Resell

Nov 23, 2024 on Shopify

The staff was always available and efficient; 95% of my issues were resolved in 10 minutes or less! Truly impressive! Thank you.

VoltBrush

Nov 23, 2024 on Shopify

Prakash helped me a lot with an issue I was having , he does a great job and is very friendly. Great job I really appreciate it.

Zantona

Nov 23, 2024 on Shopify

the app quality is very good and that's all I needed. Hana supported me very quickly and exactly what I wanted I really appreciate that

Goddess

Nov 22, 2024 on Shopify

im new in this and iu need help and they help me they was very polite and very kind and patient with me

Love Light Minnesota LLC

Nov 22, 2024 on Shopify

Air and Aveda products have been amazing for my store. I appreciate you so much!

Tessaraluxe

Nov 22, 2024 on Shopify

the bst app with the best support ever

sumbee

Nov 22, 2024 on Shopify

Fast and friendly support thanks to Abby