Air Product Reviews App & UGC logo

Customer reviews: Air Product Reviews App & UGC

Develop by Air Apps

Reviews (5,645)

Overall rating
5

What Merchants Think

Merchants generally have a positive view of the "Air Product Reviews App & UGC." They appreciate the ease of installation, user-friendly interface, and the ability to collect and showcase authentic customer reviews. The app is considered a game-changer for many stores seeking to enhance customer engagement and trust. While there are occasional technical challenges, the responsive and effective customer support is highly praised, making the overall experience satisfactory for users.

Key Strengths

  • User-friendly interface and easy installation process.
  • Comprehensive feature set, including review import and integration capabilities.
  • Highly effective and responsive customer support.
  • Engagement-boosting features such as photo and video reviews.
  • Seamless integration with Shopify and other platforms.
  • Free plan offers substantial functionality without many restrictions.

Common Concerns

  • Some merchants faced technical difficulties with integration.
  • Concerns about the app's ergonomics and user interface for some users.
  • Lack of direct integration with some marketplaces like eBay, Etsy, and TikTok.
  • Minor glitches with review displays that need support intervention.
  • Desire for more robust customization options in some cases.

Final Thoughts

The "Air Product Reviews App & UGC" is held in high regard by its users for its functionality, effectiveness in improving customer trust, and outstanding support team. While there are areas for improvement, particularly in integration and user interface, the app's strengths significantly outweigh the drawbacks. It is highly recommended for e-commerce businesses looking to enhance their review management and customer engagement.

amazin

Nov 17, 2024  on Shopify

App has very good features and they have a very supportive customer support team as Jasmine and Anivia have been very helpful to me

Rain Cloud Humidifier

Nov 17, 2024  on Shopify

Love the app. It has everything you needs. Support team is really helpful, polite, and took quick actions to resolve your concerns if any (special thanks to Prakash from support team).

Better Choice Market

Nov 17, 2024  on Shopify

Audrey was great support, helped me match the reviews widget to my branding!

Ellora

Nov 17, 2024  on Shopify

very helpfull support amazing service

Dahab Foods

Nov 17, 2024  on Shopify

believe when i say best service ever will be there to help you and might save you from losing your job as well and the best of them are Audrey and Andrew

lunamercato

Nov 17, 2024  on Shopify

The software is very convenient to use, and the customer service Jade is also very responsive and can solve the problem quickly. I recommend everyone to use this software.

Nutsons

Nov 16, 2024  on Shopify

good

MYRSA.STORE

Nov 16, 2024  on Shopify

Prakash, you helped me in importing reviews and guide me in the right direction. I am really thankfull to you for this.

Casaline

Nov 16, 2024  on Shopify

I am extremely impressed with the support I received with damian from the help desk team. He was not only knowledgeable and efficient but also very courteous throughout the process. Damian quickly understood my concern about adjusting the number of reviews displayed on my website and provided a seamless solution that perfectly addressed my needs. I highly recommend this app and their outstanding support team. Thank you, Damian!

Xemcraft

Nov 16, 2024  on Shopify

The Air Product Reviews App has been an excellent addition to my store! It’s incredibly easy to set up and customize, allowing me to showcase customer feedback in a professional and appealing way. The ability to display star ratings and written reviews directly on product pages has significantly boosted customer trust and improved conversion rates. I especially appreciate how the app integrates seamlessly with my Shopify store, and the moderation tools are intuitive, making it simple to manage reviews. Plus, the app offers great flexibility to request and collect reviews from customers after purchase. This app is a must-have for any e-commerce store looking to build credibility and drive more sales. Highly recommend!

Rezon Deri

Nov 15, 2024  on Shopify

Jasmine and Maison helped me a lot. They solved the problem within 2 minutes. Jasmine and Maison should be chosen as the support of the month and the year. Thanks

MOMENTUM X PRO

Nov 15, 2024  on Shopify

I can't say enough good things about the experience of this app ! Team helped From start to finish, they were incredibly professional, attentive, and personable. Audrey's and Maison's expertise made the entire process seamless and enjoyable. They went above and beyond to ensure everything was perfect, and their communication was top-notch

leylasbabywonders

Nov 14, 2024  on Shopify

"¡Excelente experiencia con la app! Abby me atendió de manera increíble: rápida, amable y muy profesional. Resolvió todas mis dudas en poco tiempo. La aplicación es intuitiva y fácil de usar. ¡Totalmente recomendada!"

Jaaivat

Nov 14, 2024  on Shopify

best support ever, loved the product using since day 1 of opening my store

reptair

Nov 14, 2024  on Shopify

Dr. Dabb's Healing, Inc.

Nov 14, 2024  on Shopify

Excellent customer service. Handled our issue within minutes.

Moon Sleep

Nov 13, 2024  on Shopify

La aplicación Air Reviews ha sido de gran ayuda para mejorar la presentación de reseñas en nuestra tienda. Es muy fácil de usar y tiene funciones útiles que nos han permitido mostrar las opiniones de nuestros clientes de forma atractiva. Además, el soporte ha sido rápido y eficiente. Cualquier duda que hemos tenido ha sido resuelta en cuestión de minutos. ¡Recomendamos esta aplicación a cualquiera que busque una solución práctica y confiable para reseñas en su tienda de Shopify!

Rentra S.P.A™

Nov 13, 2024  on Shopify

Audrey helped us set up the entire review system step by step. Very professional

Blu Lotus Boutique

Nov 13, 2024  on Shopify

Liz has been a tremendous help in managing and optimizing our listing and review structured data for Blu Lotus Boutique. She ensures that all our products are accurately represented online, with precise information that makes them more discoverable.

Viroqua Aronia Co

Nov 12, 2024  on Shopify

Truly top nuts service from Support via the chat function! Thanks Hana!! Impressed!

Scroll to Top