Reviews: Air Product Reviews App & UGC

Customer reviews: Air Product Reviews App & UGC

Reviews (5,645)

Overall rating

5

1,364
4

37
3

2
2

1
1

5

What Merchants Think

Merchants generally have a positive view of the "Air Product Reviews App & UGC." They appreciate the ease of installation, user-friendly interface, and the ability to collect and showcase authentic customer reviews. The app is considered a game-changer for many stores seeking to enhance customer engagement and trust. While there are occasional technical challenges, the responsive and effective customer support is highly praised, making the overall experience satisfactory for users.

Key Strengths

User-friendly interface and easy installation process.
Comprehensive feature set, including review import and integration capabilities.
Highly effective and responsive customer support.
Engagement-boosting features such as photo and video reviews.
Seamless integration with Shopify and other platforms.
Free plan offers substantial functionality without many restrictions.

Common Concerns

Some merchants faced technical difficulties with integration.
Concerns about the app's ergonomics and user interface for some users.
Lack of direct integration with some marketplaces like eBay, Etsy, and TikTok.
Minor glitches with review displays that need support intervention.
Desire for more robust customization options in some cases.

Final Thoughts

The "Air Product Reviews App & UGC" is held in high regard by its users for its functionality, effectiveness in improving customer trust, and outstanding support team. While there are areas for improvement, particularly in integration and user interface, the app's strengths significantly outweigh the drawbacks. It is highly recommended for e-commerce businesses looking to enhance their review management and customer engagement.

Jessiz Boutique

Nov 20, 2024 on Shopify

Everyone is always so helpful!

Thomas 'Cocky' Hunter

Nov 20, 2024 on Shopify

Thanks as always to the team, support just a chat click away and fixed just as quick!

Velocity Savage

Nov 20, 2024 on Shopify

El servicio al cliente es excelente, Abby siempre me ayuda a resolver todo.

First Light Direct - Light Fittings and LED Light Bulbs

Nov 20, 2024 on Shopify

Love the app and support staff are amazing as with all their products, thanks Hana.

Cando Media Outlet

Nov 19, 2024 on Shopify

I found the software fairly simple to use and the game changer was the support team. Save me time and hassle. Thank you.

Xrevibe Lifestyle

Nov 19, 2024 on Shopify

Hana you are a great supporter solved my issue with in second the best app support, I'm glad I installed this software

Pristine Cove

Nov 19, 2024 on Shopify

The app seems very promising so far! Hana from the support team has been incredibly helpful and is such a polite and wonderful person. I had been struggling with importing reviews for two days, but when I reached out to support, Hana resolved my issue instantly. It took less than 5 minutes! She also helped me with some videos, guidelines and screenshots to better understand how it works. Excellent support experience, looking forward to building my store's credibility with the help of this app!

SILKROAD

Nov 19, 2024 on Shopify

best customer service, super helpful, dont even have to set up my self, beacuse they did everything for me :)

Neprastrore

Nov 19, 2024 on Shopify

nice application, especially Mr. Daiman took very good care of it

Queens Beauty US

Nov 19, 2024 on Shopify

Audrey, had my set up quick. Very happy with the service.

Thatgirlperfumeoil

Nov 19, 2024 on Shopify

It was amazing Damian walked me through how to set up product reviews which made it amazing for me.

Siftly

Nov 19, 2024 on Shopify

Great customer service! Audrey was very helpful thank you!

NextGenCarbonFiber

Nov 19, 2024 on Shopify

Stahl Steel Works

Nov 18, 2024 on Shopify

the app is quite straight forward I feel the pricing is fair for the features it integrates exceptionally with my shopify theme you can look https://stahlsteelworks.com. I couldn't find a setting and Jasmine from support was very helpful provided me with a photo of where the setting was and I was able to find it.

Oriana Beauty

Nov 18, 2024 on Shopify

merci beaucoup pour la patience et pour l'aide. Hana

DAK ORIGINAL

Nov 18, 2024 on Shopify

Great app, highly recommend. Customer support is excellent. Hana was really helpful.

A c T O R B e S T

Nov 18, 2024 on Shopify

very helpful support from Damian Thank you for your effort!

Grind Now

Nov 18, 2024 on Shopify

Great app with great UI

My Home Harmony's

Nov 18, 2024 on Shopify

You can get a useful application and fast support.

Essential4You

Nov 18, 2024 on Shopify

Perfect app, İ strongly recommend it. The support is fantastic. I would like to thank @Abby for helping me solving my issue.