Shopify Air Reviews App Review: Features, Pros & Cons

Customer reviews: Air Product Reviews App & UGC

Shopify Air Reviews helps merchants collect and display customer reviews to build trust and increase sales. This review covers its features, pricing, and real user experiences to help you decide if it's the right fit for your store.

Reviews (5,778)

Overall rating

4.9

5

1,454
4

42
3

4
2

1
1

6

What Merchants Think

Merchants generally have a positive view of the "Air Product Reviews App & UGC." They appreciate the ease of installation, user-friendly interface, and the ability to collect and showcase authentic customer reviews. The app is considered a game-changer for many stores seeking to enhance customer engagement and trust. While there are occasional technical challenges, the responsive and effective customer support is highly praised, making the overall experience satisfactory for users.

Key Strengths

User-friendly interface and easy installation process.
Comprehensive feature set, including review import and integration capabilities.
Highly effective and responsive customer support.
Engagement-boosting features such as photo and video reviews.
Seamless integration with Shopify and other platforms.
Free plan offers substantial functionality without many restrictions.

Common Concerns

Some merchants faced technical difficulties with integration.
Concerns about the app's ergonomics and user interface for some users.
Lack of direct integration with some marketplaces like eBay, Etsy, and TikTok.
Minor glitches with review displays that need support intervention.
Desire for more robust customization options in some cases.

Final Thoughts

The "Air Product Reviews App & UGC" is held in high regard by its users for its functionality, effectiveness in improving customer trust, and outstanding support team. While there are areas for improvement, particularly in integration and user interface, the app's strengths significantly outweigh the drawbacks. It is highly recommended for e-commerce businesses looking to enhance their review management and customer engagement.

Drop Shopping

Dec 14, 2024 on Shopify

The app is great and the help was fantastic. I couldn't display the reviews on my website, and Hana helped me easily integrate the app into my website. Great customer service.

mahoko

Dec 14, 2024 on Shopify

Super Service. Alle Wünsche umgehend erfüllt. Weiter so :-)

My Store

Dec 14, 2024 on Shopify

its very help full and quick response and also Damian is work very faster

Klara Jewellery

Dec 13, 2024 on Shopify

Abby provided a great service.

LetsGetBargains.com

Dec 13, 2024 on Shopify

The App was easy to set up. I was also very happy with the help I received from Abby, she responded quickly in the Chat and showed great patience.

Annabel & Me

Dec 13, 2024 on Shopify

Hana was very helpful and resolved my problems very quickly. Hana is an asset to the team and very professional. Thanks for your help sorting out my reviews Hana :)

Tara's Timeless Bridal

Dec 13, 2024 on Shopify

great customer service, the young lady was very pleasant and very helpful.. I recommend this service

MiYa’s Boutiques

Dec 12, 2024 on Shopify

Great support team, thank you for your time Alyssa. Easy and functional app, lots of features to explore!

Aroma Compound

Dec 12, 2024 on Shopify

Great and fast response time

Tomi Watches

Dec 12, 2024 on Shopify

Flawless Bodi

Dec 11, 2024 on Shopify

Audrey was a great help. She assisted me with making sure my reviews were showing up and was knowledgeable about the different plans with Shopify. Greatly appreciated.

BECAUSE OF AMBER

Dec 11, 2024 on Shopify

Love the visibility so far and the chat feature for troubleshooting. Everyone is very helpful and knowledgeable.

GSR Engineering

Dec 10, 2024 on Shopify

Possibly the best app I could find for reviews! Really well functioning and easy to set up. Support is also super responsive - once again, Hana, thank you for your help! :) Highly recommended app!

MICAZAZ

Dec 10, 2024 on Shopify

Great app and support from Hana :)

Dog House

Dec 10, 2024 on Shopify

Damian was very prompt with offering a solution. It didn't take long for Damian to understand and resolve my issue. Spot-on and very accurate.

Plume & Cocon

Dec 09, 2024 on Shopify

J'ai eu l'aide Sonny pour la plateforme Air: Product reviews App & UGC et je suis très satisfait il a pu résoudre mes problème rapidement je suis satisfaite

Bissutelia

Dec 09, 2024 on Shopify

Estupenda HANNA

Blinkshoppers

Dec 09, 2024 on Shopify

The help support is totally terrific, Abby helped me a lot for setting up my store. Thank you Abby and thank you Air Reviews

MartHome

Dec 09, 2024 on Shopify

Muito bom! Estou tendo um ótima experiência com App e o suporte deles.

Global-Cosmetics

Dec 09, 2024 on Shopify

best app, the support also very very good, helped me in seconds for my issue. this is currently the best reviews app on this market and the best service you can get.