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Customer reviews: Air Product Reviews App & UGC

Develop by Air Apps

Shopify Air Reviews helps merchants collect and display customer reviews to build trust and increase sales. This review covers its features, pricing, and real user experiences to help you decide if it's the right fit for your store.

Reviews (5,778)

Overall rating
4.9

What Merchants Think

Merchants generally have a positive view of the "Air Product Reviews App & UGC." They appreciate the ease of installation, user-friendly interface, and the ability to collect and showcase authentic customer reviews. The app is considered a game-changer for many stores seeking to enhance customer engagement and trust. While there are occasional technical challenges, the responsive and effective customer support is highly praised, making the overall experience satisfactory for users.

Key Strengths

  • User-friendly interface and easy installation process.
  • Comprehensive feature set, including review import and integration capabilities.
  • Highly effective and responsive customer support.
  • Engagement-boosting features such as photo and video reviews.
  • Seamless integration with Shopify and other platforms.
  • Free plan offers substantial functionality without many restrictions.

Common Concerns

  • Some merchants faced technical difficulties with integration.
  • Concerns about the app's ergonomics and user interface for some users.
  • Lack of direct integration with some marketplaces like eBay, Etsy, and TikTok.
  • Minor glitches with review displays that need support intervention.
  • Desire for more robust customization options in some cases.

Final Thoughts

The "Air Product Reviews App & UGC" is held in high regard by its users for its functionality, effectiveness in improving customer trust, and outstanding support team. While there are areas for improvement, particularly in integration and user interface, the app's strengths significantly outweigh the drawbacks. It is highly recommended for e-commerce businesses looking to enhance their review management and customer engagement.

Baeverly

Jan 06, 2025  on Shopify

We are extremely satisfied with the app, and the customer service is extremely reliable. Jade was able to solve our problem very quickly, I recommend the app to everyone!

20 Percent

Jan 06, 2025  on Shopify

Air Product Reviews is a very discounted app that has improved my store's performance and received quick responses from customers. When I encountered problems, it was Hana and William who helped me, and their efficiency was very high. I feel very lucky to have met them

Unique

Jan 06, 2025  on Shopify

this is unique! I want to thank ABBY for assisting me set up the app. I really appreciate your simplicity and easy to understand. Thank you very much. Regard: Said.

Tingle Toes

Jan 06, 2025  on Shopify

Great support - Abby was so quick and helpful.

The Masked Frenchie

Jan 06, 2025  on Shopify

The app is very easy and entuitive to use but most importantly, when you don't know how to keep going, or don't have the time, you can contact the Support and they help you gladly. Jasmine was so kind and efficient, and integrated the app in my theme within no time. Thank you so much!

DONNACEO

Jan 06, 2025  on Shopify

Audrey is the best support I ever had. Fast, excellent and sweet. Thank you Audrey from Marta, Italy!

SOFGEL

Jan 05, 2025  on Shopify

Super easy and straightforward to use! Has all the features an ecommerce business will need for their website in the free version. Their support service is excellent and available 24/7! If you're looking for THE review app to use for your online business, this is the one!

Mi Essentials

Jan 04, 2025  on Shopify

Five stars! Hana was extremely helpful with the assistance she provided. Really straightforward setup. Thank you Hana

Soar N Style

Jan 04, 2025  on Shopify

Nice features. Lovely app. Thanks Hana for Help.

The Minimalist Gypsy

Jan 03, 2025  on Shopify

I love this app! Easy to use. I had an minor issue, that was quickly solved by Jasmine with a great responsive time and on a Sunday!

Prime Leather Studio

Jan 03, 2025  on Shopify

Good and fast. Great service from Hana and Raymond

Exquisite Jewelry Inc

Jan 03, 2025  on Shopify

My experience with this app was wonderful! Hana came in and saved the day! She was so helpful, sweet, and professional. It took her 2 mins to do what it would've taken me 3 days to do! I thank God for her. Once she Was done I reviewed her work the reviews box and rating was set up beautifully love it and will recommend this app to everyone because of her! She is a keeper give her a raise! Thank you again Hana!

Wrinkles-Cream.Com

Jan 02, 2025  on Shopify

It is very useful, and the technical team is extremely helpful. You will receive a fast reply from Hana when you need support. Thank you, Avada!

YHINOT

Jan 01, 2025  on Shopify

nice app for reviews and you dont know anything than you can ask to this app help care and Abby is the best helper for me to solve my problems

InstantJeux

Jan 01, 2025  on Shopify

The app is very easy to use and useful ! Thanks to Jasmine for her support.

Autismtour

Dec 31, 2024  on Shopify

Audrey, is very patient and knows what is required of her quickly, My English is not great ,But she understood what i needed . She made my experience with the application wonderful and easy .... I love dealing with her

Fuzzl Pet

Dec 30, 2024  on Shopify

Hana was great

My Store

Dec 30, 2024  on Shopify

Hana was great ,

BluRay

Dec 29, 2024  on Shopify

Sonny was incredibly helpful and responsive when I had an issue with my order. He made the entire process so easy and resolved everything quickly. I really appreciate his excellent customer service!

Tilton Fab

Dec 29, 2024  on Shopify

Best Support

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