Shopify Air Reviews App Review: Features, Pros & Cons

Customer reviews: Air Product Reviews App & UGC

Shopify Air Reviews helps merchants collect and display customer reviews to build trust and increase sales. This review covers its features, pricing, and real user experiences to help you decide if it's the right fit for your store.

Reviews (2,394)

Overall rating

4.9

5

2,193
4

66
3

5
2

1
1

10

What Merchants Think

Merchants generally have a positive view of the "Air Product Reviews App & UGC." They appreciate the ease of installation, user-friendly interface, and the ability to collect and showcase authentic customer reviews. The app is considered a game-changer for many stores seeking to enhance customer engagement and trust. While there are occasional technical challenges, the responsive and effective customer support is highly praised, making the overall experience satisfactory for users.

Key Strengths

User-friendly interface and easy installation process.
Comprehensive feature set, including review import and integration capabilities.
Highly effective and responsive customer support.
Engagement-boosting features such as photo and video reviews.
Seamless integration with Shopify and other platforms.
Free plan offers substantial functionality without many restrictions.

Common Concerns

Some merchants faced technical difficulties with integration.
Concerns about the app's ergonomics and user interface for some users.
Lack of direct integration with some marketplaces like eBay, Etsy, and TikTok.
Minor glitches with review displays that need support intervention.
Desire for more robust customization options in some cases.

Final Thoughts

The "Air Product Reviews App & UGC" is held in high regard by its users for its functionality, effectiveness in improving customer trust, and outstanding support team. While there are areas for improvement, particularly in integration and user interface, the app's strengths significantly outweigh the drawbacks. It is highly recommended for e-commerce businesses looking to enhance their review management and customer engagement.

smartshoptherapy

Apr 17, 2024 on Shopify

amazing

SMOKESPOTHOUSTON

Apr 17, 2024 on Shopify

Tiana and William - the tech in the review!, best customer support they provided me, thank you

Essona Organics

Apr 16, 2024 on Shopify

App is easy to use, works like a champ and the customer service is quick and reliable. Get it!

Routinely

Apr 16, 2024 on Shopify

app was very good and the support team are very helpful specially - Nolan and the technician: William

Codeprints

Apr 16, 2024 on Shopify

Very nice support! Thank you Hana :)

Smenzar

Apr 16, 2024 on Shopify

Air Review App made importing Amazon reviews to my store incredibly simple! With their extension app, I seamlessly transferred reviews, thanks to Lydia's expert assistance. They provided helpful video guides and the extension link, making the entire process smooth. A big shoutout to the supportive team at Air Review App!

Shining Cave

Apr 16, 2024 on Shopify

Great app and good service @Audrey is best

Diva Natura

Apr 16, 2024 on Shopify

Ottima app. Grazie mille a Lydia per l'assistenza, veloce e gentile.

CasaTech

Apr 16, 2024 on Shopify

Great customer service, easy to use, highly recommend!

ConsciousCart

Apr 15, 2024 on Shopify

Easy to use app. Customer service is spot on. Their representative, Audrey, answered my questions sufficiently within minutes.

VitaZAFS

Apr 15, 2024 on Shopify

Great customer service!!

Scissknife™

Apr 15, 2024 on Shopify

Quick and effective support, specially from Hana Anvia. Loved it!

Ji & Ja Store

Apr 15, 2024 on Shopify

great app.. great help from HANAAA... effective

Hushli

Apr 15, 2024 on Shopify

Hana and Anvia came to my rescue when I struggled to gather reviews from Amazon. Their outstanding support was incredibly prompt and immensely helpful, making my experience smooth and successful.

Lynk Foods

Apr 15, 2024 on Shopify

Your support advisor Tiana antony is very good and helpful.

By oli oli

Apr 15, 2024 on Shopify

Installing the app was very straight forward and easy. I love the look of the app, fits my site perfectly. I did encounter an issue on the technical side (as I had certain things setup from my theme that blocked the app) but I used the chat service, and both Lydia and Anivia helped me. They were both speedy and very helpful! Thank you both for your support :)

Blend Boutique

Apr 15, 2024 on Shopify

Super app and the best support Hana and William thank you for your work❤️

Leadhub

Apr 14, 2024 on Shopify

I work on Shopify from last two years and I didn't see such amazing app and the support is awesome they really care you specially Tiana such an excellent girl

MarvelCurl

Apr 14, 2024 on Shopify

Hana is very helpful and intelligent. He is able to solve problems quickly and this makes things go much faster. I would definitely recommend, thank you Hana.

Total Soccer Factory

Apr 14, 2024 on Shopify

I love the app and features like import from amazon with images. Lots of free features to get started. I got great support from Juliana, Tiana and Tony with some difficulties I was having to integrate this app with my theme.