Reviews: Air Product Reviews App & UGC

Customer reviews: Air Product Reviews App & UGC

Reviews (5,645)

Overall rating

5

1,363
4

37
3

2
2

1
1

5

What Merchants Think

Merchants generally have a positive view of the "Air Product Reviews App & UGC." They appreciate the ease of installation, user-friendly interface, and the ability to collect and showcase authentic customer reviews. The app is considered a game-changer for many stores seeking to enhance customer engagement and trust. While there are occasional technical challenges, the responsive and effective customer support is highly praised, making the overall experience satisfactory for users.

Key Strengths

User-friendly interface and easy installation process.
Comprehensive feature set, including review import and integration capabilities.
Highly effective and responsive customer support.
Engagement-boosting features such as photo and video reviews.
Seamless integration with Shopify and other platforms.
Free plan offers substantial functionality without many restrictions.

Common Concerns

Some merchants faced technical difficulties with integration.
Concerns about the app's ergonomics and user interface for some users.
Lack of direct integration with some marketplaces like eBay, Etsy, and TikTok.
Minor glitches with review displays that need support intervention.
Desire for more robust customization options in some cases.

Final Thoughts

The "Air Product Reviews App & UGC" is held in high regard by its users for its functionality, effectiveness in improving customer trust, and outstanding support team. While there are areas for improvement, particularly in integration and user interface, the app's strengths significantly outweigh the drawbacks. It is highly recommended for e-commerce businesses looking to enhance their review management and customer engagement.

THAT'S ITA - SHOP

Aug 06, 2024 on Shopify

Ho chiesto supporto, mi ha risposto Emily, molto gentile, professionale e la richiesta è stata evasa in tempi rapidi!

havemart

Jul 31, 2024 on Shopify

taina is great thanks for the help

Dr Naana Beauty

Jul 17, 2024 on Shopify

Customer service is great! Hana was really helpful and was quick to identify how she can assist me. She brightened my day!

My Store

Jul 16, 2024 on Shopify

Just trying it out but so far so good

Shoppirillo

Jul 08, 2024 on Shopify

A great app with every widget you need for a branded shopify store . The customer support is excellent and always quick to help . I have been most impressed with Audrey an agent with extensive knowledge and an exceptional attitude . My only critisism is the fact that shopify editor does not immediately display changes made in the display reviews section ,especially when changing the template from grid to list..

Mi tienda

Jul 04, 2024 on Shopify

Very good app. Free plan available and very good support

Our Life Hacks

Jul 03, 2024 on Shopify

Hana was very quick to respond and clear on the steps to take. She helped me with all my questions.

WildBrews

Jun 29, 2024 on Shopify

Big off

Jun 26, 2024 on Shopify

Hana

Luxen

Jun 22, 2024 on Shopify

The support team is fantastic, especially Kevin, who is very responsive and always ready to help with any issues. However, the app itself needs improvement as some features are not functioning properly. Looking forward to updates that address these issues.

Gaine et Beauté

Jun 21, 2024 on Shopify

C'est une application que je recommande avec un bon service client comme Lydia et Maison - Hana - notre personnel technique qui m'ont aidé à placer les commentaires et note sous les produits de ma boutique. Je leur ai donné la main de ma boutique et ils ont fait un travail impeccable. This is an app that I recommend with good customer service like Lydia and Maison - Hana - our technical staff who helped me place comments and ratings under the products in my store. I gave them control of my shop and they did an impeccable job

LeShop

Jun 10, 2024 on Shopify

Really nice app and nice customer service especially judy and Anivian. Love to rate it 4Stars plus.

My Store

Jun 09, 2024 on Shopify

Support team is Hana and Anvia are very helpful and patient with the customer

Mederi CBD

Jun 09, 2024 on Shopify

Servicio Tecnico Muy bueno, han solucionado todos mis problemas y me han introducido codigo en la web para que funcione todo a la perfeccion.

REsin Chessboard

Jun 07, 2024 on Shopify

Hana

Modestique Designs

Jun 06, 2024 on Shopify

so far so good, had a few icks trying to import reviews. But emily was vet patient and helped me through. well done girl !

Pop-it

Apr 24, 2024 on Shopify