Shoppers describe what they need in plain language and the assistant searches your existing catalog. Spec, size and fit questions are answered from your own product content, and every result and answer links back to the product page. When your content does not cover a question, the assistant says it cannot confirm rather than guessing. Two agents run behind one chat interface: product discovery and product Q&A.
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24/7 AI customer support for Shopify: calls, messages, and...