Chatscout AI Chatbot + GPT4

Name: Chatscout AI Chatbot + GPT4 Introduction Video
Uploaded: 2024-04-04T21:12:03Z
Duration: 1 min 33 s
Description: Online chat and shopping assistant to boost sales

Develop by Shopify

$20

/ Month

14 Days Free Trial

Online chat and shopping assistant to boost sales

Boost conversion

Display relevant products

Reduce queries

Intelligent redirection

Customisable assistant

About Chatscout AI Chatbot + GPT4

Launched Sep 26, 2023

Built by Shopify

Address

151 O’Connor St, Ottawa, ON, ON, CA

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Introduction Video

Description

AI shopping and chat assistant for retail that replaces customer support through Conversational AI

LLMs specifically trained for your store which would add a separate conversational shopping assistant for your customers. We've seen a significant jump in overall conversion and a reduction in messages sent to your customer care. With this AI assistant, you can increase your ROAS with an additional line of revenue, decrease your spends incurred in answering product related & FAQs, and serve your customers instantly. You can integrate our app with any chat widgets you already have.

Boost overall conversion by having your customers buy from the chat itself
Display relevant products for user queries via conversational AI to increase AOV
Reduce queries by answering FAQs & product related questions accurately
Intelligently redirect to order tracking and customer care emails
Customise the assistant + get custom support and changes whenever needed

Pros

Boosts overall conversion by enabling customers to purchase directly through the chat
Displays relevant products based on user queries, potentially increasing Average Order Value (AOV)
Reduces the volume of customer queries by accurately answering FAQs and product-related questions
Provides intelligent redirection to order tracking and customer care emails
Customizable assistant with support for custom changes
Integration with existing chat widgets is possible
Seen significant improvements in Return on Ad Spend (ROAS) and reduction in messages to customer care

Cons

Potential reliance on accurate training of LLMs for effectiveness
May require initial setup and customization to align with specific store requirements
Effectiveness may vary depending on the complexity of products and volume of FAQs