Reviews: AfterSell Post Purchase Upsell

Customer reviews: AfterSell Post Purchase Upsell

Reviews (990)

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4.8

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What Merchants Think

"AfterSell Post Purchase Upsell" enjoys generally positive feedback from merchants. Many praise its intuitive interface, customization options, and seamless integration with Shopify, which significantly enhances average order value (AOV). However, some users have faced issues with app functionality or pricing. Overall, the app is highly recommended for boosting sales and improving customer experience post-purchase.

Key Strengths

Exceptional customer service with responsive and helpful support representatives like Patti, Jacinda, Dom, and Lillian.
Intuitive and easy-to-navigate user interface.
Effective at increasing revenue and boosting AOV through post-purchase upsell and cross-sell offers.
Extensive customization options that allow tailored upsell strategies.
Seamless integration with existing Shopify stores.
Useful resources and tutorials provided by support for easy setup and troubleshooting.

Common Concerns

Complaints about the app's pricing model, which charges based on total orders, not just orders with upsells.
Technical issues like updates requiring re-setup and potential bugs with payment integrations.
Communication challenges about app breaking due to new Shopify checkout changes and slow responses from customer service at times.
Frustration with the learning curve and the need for strategic thinking when setting up upsell funnels.

Final Thoughts

"AfterSell Post Purchase Upsell" is a robust tool for merchants looking to maximize their Shopify store's sales through effective upsell strategies. It is particularly lauded for its exceptional customer service and ease of use, making it a top choice for many. Despite some challenges related to pricing and occasional bugs, its strengths greatly outweigh its weaknesses, making it a valuable addition for enhancing post-purchase processes.

Vin&Co®

Sep 01, 2024 on Shopify

Ordae

Aug 31, 2024 on Shopify

Mark was awesome! Very attentive, super easy explaining how this app works and the set up. Thank you very much!

ScreamSkull

Aug 31, 2024 on Shopify

AirVita

Aug 31, 2024 on Shopify

Ottima app ed ottima assistenza !

Red Stitch Sports

Aug 29, 2024 on Shopify

Easy to use, effective, and customer service is responsive and helpful.

Pleage

Aug 26, 2024 on Shopify

Thank you Mark for helping us set up our post purchase upsell flow. Excited to start using this app!

ChillSphere

Aug 25, 2024 on Shopify

This was a great way to upsell. Very friendly and easy. Great app.

Golden Nutrition

Aug 25, 2024 on Shopify

perfect

HotTrendBazaar

Aug 24, 2024 on Shopify

The support team is very nice and the app is easy to use!

Comfy Shorts

Aug 22, 2024 on Shopify

Aftersell Post Purchase Upsell is an excellent app! It helped us boost our average order value by nearly 10%. The setup process was straightforward, and the user interface is easy to navigate. The support team is friendly and responsive. I highly recommend it!"

Agape Beauty and Style.

Aug 22, 2024 on Shopify

GREAT SERVICE

Ace Garage Storage

Aug 21, 2024 on Shopify

5-star experience with the app and its functionality, 5-star experience with the customer service. Absolutely top-notch. If you aren't using AfterSell, I can only assume you don't want more sales, it's that good. I use it on all my client stores and it's always phenomenal.

RileyRiver

Aug 19, 2024 on Shopify

Patti was incredible, super quick responses and help me set up aftersell in minutes.

Dispo Trading

Aug 19, 2024 on Shopify

Always quick to reply and helpful. Never had an issue with the staff or the app so far, been using it for 6 months.

fyl

Aug 19, 2024 on Shopify

good app with even better support

NovaLouise

Aug 18, 2024 on Shopify

Great support, helped me real quick with a problem

ReMarkable Template Store

Aug 16, 2024 on Shopify

Excellent app and excellent support.

Brother & Sisters

Aug 15, 2024 on Shopify

Very useful app and helpful support

Wauffle

Aug 10, 2024 on Shopify

She was great help! We were able to set everything up in less than 10 minutes!

The Atlantic Cams

Aug 09, 2024 on Shopify

Excellent app! Michelle was incredibly quick in resolving my issue and I'd say deserves a raise.