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Customer reviews: Afterpay On‑Site Messaging

Develop by Afterpay

Reviews (47)

Overall rating
2.7

What Merchants Think

Merchants have mixed feedback regarding the Afterpay On‑Site Messaging app. While some users find the app easy to set up and effective for integrating Afterpay onto their product pages, others experience significant difficulties with functionality and customer support.

Key Strengths

  • Easy installation process when following clear instructions
  • Effective in displaying Afterpay as a payment option on product pages
  • Helpful setup guides and video tutorials available

Common Concerns

  • Frequent issues with app connectivity and functionality
  • Long waiting periods for approval and processing
  • Lack of responsive and effective customer support
  • Difficulty in resolving technical problems once encountered

Final Thoughts

The Afterpay On‑Site Messaging app shows potential as a valuable tool for merchants aiming to integrate Afterpay into their online stores. However, it suffers from notable technical issues and inconsistent customer support, which detracts from its overall effectiveness and ease of use. Merchants considering this app should be prepared for potential challenges during setup and connectivity.

Shop Blaze Inc

Feb 04, 2024  on Shopify

App was working fine before now it has completely stopped. Shopify is warning companies to remove it. Im going to wait for an email response afterpay or a phone call before giving up about what I should do.

Jasmine Alyssa Design

Dec 17, 2023  on Shopify

The purpose of this app is to add on-site messaging to your product pages. The people leaving reviews about it not working did not follow the VERY CLEAR instructions or are complaining about their approval process (which does take time). Made it easy for me to add the Afterpay messaging to my product pages and add the code for the payment icons.

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