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Customer reviews: Afterpay On‑Site Messaging

Develop by Afterpay

Reviews (59)

Overall rating
2.2

What Merchants Think

Merchants have mixed feedback regarding the Afterpay On‑Site Messaging app. While some users find the app easy to set up and effective for integrating Afterpay onto their product pages, others experience significant difficulties with functionality and customer support.

Key Strengths

  • Easy installation process when following clear instructions
  • Effective in displaying Afterpay as a payment option on product pages
  • Helpful setup guides and video tutorials available

Common Concerns

  • Frequent issues with app connectivity and functionality
  • Long waiting periods for approval and processing
  • Lack of responsive and effective customer support
  • Difficulty in resolving technical problems once encountered

Final Thoughts

The Afterpay On‑Site Messaging app shows potential as a valuable tool for merchants aiming to integrate Afterpay into their online stores. However, it suffers from notable technical issues and inconsistent customer support, which detracts from its overall effectiveness and ease of use. Merchants considering this app should be prepared for potential challenges during setup and connectivity.

King Crow Design

Feb 08, 2025  on Shopify

I'm with the Dyslexic Australian. This was very easy to set up.

Village Cycles

Dec 14, 2024  on Shopify

Clear and concise instructions. Very easy to setup. Does what it says on the box.

Regal Gems Jewellery Co.

Nov 21, 2024  on Shopify

So easy to install... don't know what the other reviews are talking about!!

The Sensory Store

Nov 11, 2024  on Shopify

Messaging was straightforward to install when following the instructions. Unsure if all of the people having issues are on an incompatible theme, but this worked fine for me!

Dizauz.store

Aug 21, 2024  on Shopify

I dont know what it is about these reviews, the ap works fine things may not work at first but you cant give up, try again and watch the video, simple stuff, im Dyslexic and i still did it, i hope this finds you wll after pay. This 5 * is for the easy setup, but be warnd you need to wait for 3 days, for them to approve you.

NOTIQ

Mar 23, 2024  on Shopify

This APP worked excellently and solved my problem in 5 minutes. Similar to what the earlier 5-star reviewer said, this APP is for helping you display Afterpay as a payment option on your product listing page so your customers know you offer Afterpay. The app delivers on what it promises. If you want your customers to know you offer Afterpay as a payment option in addition to ShopPay, this is the app you need.

Jasmine Alyssa Design

Dec 17, 2023  on Shopify

The purpose of this app is to add on-site messaging to your product pages. The people leaving reviews about it not working did not follow the VERY CLEAR instructions or are complaining about their approval process (which does take time). Made it easy for me to add the Afterpay messaging to my product pages and add the code for the payment icons.

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