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Customer reviews: UpPromote Affiliate Marketing

Develop by Shopify

Shopify Affiliate by Secomapp helps merchants launch and manage affiliate programs directly from their Shopify store. Reviews provide insights into its ease of use, performance, and real-world merchant experiences to help you decide if it’s the right tool for your business.

Reviews (2,829)

Overall rating
4.9

What Merchants Think

Merchants using "UpPromote Affiliate Marketing" often praise the app for its ease of use and the excellent support provided by the customer service team. The app is noted for simplifying the setup and management of affiliate marketing programs, which makes it particularly appealing to small businesses and new users alike. Merchants appreciate the app's ability to seamlessly integrate with Shopify and improve their affiliate management efficiency.

Key Strengths

  • Outstanding customer support, with many mentions of specific team members like Tanie, Tommy, and Barney.
  • Ease of setup and integration, especially with Shopify.
  • User-friendly interface and intuitive design.
  • Comprehensive features for managing affiliate sales, payments, and performance.
  • Responsive and knowledgeable support team available via chat.
  • Highly recommended for its reliability and positive user experience.

Common Concerns

  • Technical difficulties during setup for some users.
  • Issues with PayPal integration, requiring manual payment handling in some cases.
  • Lack of phone support and detailed onboarding services that cater to less tech-savvy users.
  • Occasional bugs and lack of certain advanced features.

Final Thoughts

Overall, "UpPromote Affiliate Marketing" is well-received in the merchant community for its user-friendly approach and superior support service. It is especially popular among users new to affiliate marketing and those operating on Shopify. While some merchants reported specific technical issues and desired feature enhancements, the app's strengths in ease of use and customer support generally outweigh these limitations. Highly recommended for businesses looking to efficiently manage their affiliate marketing endeavors.

ROX PH

Aug 26, 2024  on Shopify

So far so good! Interface is simple to understand and there are multiple options to suit our needs. Their support team is super friendly. Big shoutout to Tommy for explaining things in an easy to understand way.

Scantifix

Aug 26, 2024  on Shopify

Evans is a great guy at UpPromote, cream of the crop. Patient fellow. He really helped me for lik 2 hours straight just answeering all my questions

Kossma Beauty

Aug 25, 2024  on Shopify

UpPromote is the best affiliate program out there. I couldn't be happier with the program (it's very simple to use but has all the fancy advanced features scaling businesses need), price and especially customer service. Day or night, someone is always there to help. Thank you!

Old Town Soap Co.

Aug 25, 2024  on Shopify

Barney was great at Uppromote. Answered my questions and pointed me in the right direction to continue. Thank you!

Good Vibe Galaxy

Aug 25, 2024  on Shopify

UpPromote can set up a lot of details, and can even implement a multi-level profit sharing mechanism. It is a multi-functional and powerful affiliate marketing app. Not only that, their customer service is not only very professional but also very careful in confirming the questions, and they are also very patient in the answer process. “Barney" who served me is a very professional and very patient customer service, so if you have any questions after installing the app, There is no need to be afraid of problems because the customer service is very professional. It is highly recommended for merchants who want to use the joint marketing function to install UpPromote

Rogue Home

Aug 25, 2024  on Shopify

UpPromote is very convenient. The app alone is already useful, fast, and easy to use. Plus, the customer support is incredible! Thanks to Tommy and other members of the team that makes it outstanding! Great job, everyone.

ATA Cosmetics

Aug 23, 2024  on Shopify

Selina provided great service! All of the support has been really helpful. I'm still trying to understand the tool, but the support is really great.

Dohrnii

Aug 21, 2024  on Shopify

J'ai eu un chat avec Barney, il a été efficace et très clair dans ses explications. Il n'a pas coupé le chat avant que j'ai le temps de répondre comme sur d'autres applications. Bref, mon problème est réglé et ça fonctionne très bien Merci

hindibyreena

Aug 21, 2024  on Shopify

Extremely useful tool, just had a few questions and my customer service agent, Stark, was prompt and beyond helpful. So happy I went with this service!

Unicornlifts

Aug 21, 2024  on Shopify

Easy to customize, easy to set up, integrates seamlessly with shopify, AND lots of customizable options, for FREE! Love this app 10/10!

Real Blew Cosmetics

Aug 21, 2024  on Shopify

I have been using this app i want to say 2-3 years and just recently started back using it within the last week or so.... It is PERFECT for business owners are looking for affiliates; setup/signup is sooooo EASY and Customer Service is LITERALLY always a click away. Every Rep I have encountered has been knowledgeable with QUICK resoluton. I plan to continue with this app and soon see what the upgraded version can do for my business... DONT SECOND guess this app, even the FREE version is TOP NOTCH!

Cool N Save Co.

Aug 20, 2024  on Shopify

I'm not sure about the app yet, just getting it set up. But I can say Selina is the second coming and they should put her in charge of the whole company.

Herdio

Aug 20, 2024  on Shopify

The service was great, the replies were prompt and accurate, solved my problem perfectly and was able to answer my questions as soon as I had them, thank you so much!I think this program is great!

RecycleFarm Eco DePIN Store

Aug 19, 2024  on Shopify

I installed the upPromote app to try out the free plan as I'm still in the process of setting up my store and haven't started selling yet. The app has been great for managing referral codes, and when I decided to offer discounts via referral codes, I upgraded to the Professional plan with the free trial. While customizing the affiliate registration page, I ran into some difficulties, so I reached out to their support team. Even though they promised a response within an hour, I was pleasantly surprised to receive help almost immediately. Within 5 minutes, the issue was resolved! The support was quick, efficient, and incredibly helpful. This app is a must-have for anyone serious about affiliate marketing on Shopify. Highly recommended!

MedTheories

Aug 19, 2024  on Shopify

We spoke with Stark today and received great service. Their responses were quick and helped us speedily retrieve the information we needed. Great customer service as always. Thank you team!!

24kupi

Aug 18, 2024  on Shopify

Great and fast support Tommy help me set up codes , also the app is very good it has free plan that is one of the bests apps i use for Shopify

PRAYING RABBIT

Aug 18, 2024  on Shopify

Seems like a very difficult app to use so far. Some of the top features (gifting, custom affiliate links, custom domain, shorten links, and integration with email) is only available on the professional plan..

COSY ISLAND

Aug 17, 2024  on Shopify

Good app with amazing customer service! I am really happy with the response speed whenever I need help. This app is easy to use with reasonable price. Haven't tried other affiliate marketing tools, but I am so far so good with this one. Special thanks to Barney!

Jobless Cat

Aug 16, 2024  on Shopify

It is great easy to use it's making me give a feedback without letting me to test the feature anyway fully please don't take my words or now

MedTheories

Aug 15, 2024  on Shopify

The support is amazing! There is always someone available and knowledgeable who is able to help. Barney was a great help today, thank you support!

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