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Customer reviews: Jaka Affiliate Marketing

Develop by Jaka

Reviews (166)

Overall rating
4.9

What Merchants Think

Merchants overall have a positive impression of "Jaka Affiliate Marketing." Many users appreciate how user-friendly and customizable the app is, especially for those integrated with Shopify. The ease of setting up and starting affiliate programs is frequently highlighted, and the app’s support team, particularly Laura, has been praised extensively for responsiveness and helpfulness. However, some users have experienced technical difficulties and occasional support delays.

Key Strengths

  • Ease of setup and seamless integration with Shopify.
  • Highly customizable and packed with useful features.
  • Exceptional customer support, notably from Laura.
  • Offers great value, especially as many features are available for free.
  • Intuitive user interface and ability to create custom domains.

Common Concerns

  • Occasional issues with technical functionality, e.g., setup problems and customization barriers.
  • Some users experienced delayed customer service responses.
  • Minor software bugs, such as spelling errors, which could hinder user experience.
  • Lack of advanced features for affiliates in the current free version.
  • Difficulty in reaching support outside of standard operating hours for some users.

Final Thoughts

"Jaka Affiliate Marketing" is generally well-received by its users for offering a powerful and user-friendly platform for affiliate management. While the app is comprehensive and beneficial for many, a few areas could be improved, particularly in technical support and functionality. As it stands, the app remains a popular tool among Shopify merchants, especially appreciated for its free offering and excellent customer care by the support staff, including frequent mention of Laura's outstanding service.

Roussan®

Nov 25, 2024  on Shopify

Very amazing APP, laura - very great customer service! She provided me with great help. This is our website https://roussan.net, our Affiliate Marketing link is https://affiliate.roussan.net/

Viki Thorbjorn Art Shop

Nov 19, 2024  on Shopify

I chatted with Laura, and she quickly solved not one but two issues in a very timely manner. The second one was a bit slower because of time differences, but it's understandable, as it was late evening at her location when I reached out to her. She was friendly, and I'd leave a review as I promised. She sent me a nudge by email to remind me. I just installed and set up the program, which was pretty easy (I "cloned" my affiliate program from another site of mine that sits on WP). I don't know how flowless the app is at this stage, but if the customer service is this quick and helpful, hopefully, it's a sign of excellent service.

KoalaKrunch

Nov 17, 2024  on Shopify

So far the best AM App on shopfiy store, its free to use and have every apps and config opportunities i need to customize. Thanks Laura for stunning and fast help!

Altlier

Nov 12, 2024  on Shopify

I have been trying to contact their support for the past 4 days but every time I messaged them on the chat bot they said they are now offline no response no significant documentation on how the functionality works I am really disappointed.

My Store

Nov 06, 2024  on Shopify

This is one of the best affiliate programs that I've used in a while. Everything is in place and professional especially their support team, Laura was very supportive and helping

Polash Official

Nov 04, 2024  on Shopify

Best Affiliate app there is out there. I decided to uninstall the most popular affiliate app about 3 months ago and then decided to blind guess this app to be chosen. Best decision i've ever made. The customer service is also on point, especially Laura. Definitely recommend!

DigiCore.Store

Nov 03, 2024  on Shopify

This platform is super amazing. And I really recommend it to everyone that is using a Shopify online store.

Shape Up

Oct 26, 2024  on Shopify

Laura has been very helpful. She set up our domain overnight. I wasn't expecting an answer until the next business day, but she did it Friday night. The app has been working as expected, and it's really nice that we can set up our domain without even paying. I assume they make money while transferring the funds or something.

Lift Up Clothing LLC

Oct 26, 2024  on Shopify

I asked for assistance and Laura responded right away and fixed what I needed to get done. Very happy with the quick and professional customer service Laura provided

Mad Crab Co.

Oct 16, 2024  on Shopify

Fast, helpful support, and best value in a free affiliate app on Shopify that I've found. Props to Laura on their support team.

Trailspark

Oct 08, 2024  on Shopify

I was struggling to connect the login link to my store, Laura came to my rescue and assisted me. I liked her assistance.

Wearaura

Oct 02, 2024  on Shopify

really love the app and i love how simple it is , and even their customer service was amazing !! laura assisted me in seconds and guided me

ANJUUM

Oct 01, 2024  on Shopify

I love this App! It has a simple interface and is very efficient. I chatted with Laura and she helped a lot. She's the best! Thank you!

EUTOUR

Sep 23, 2024  on Shopify

Laura is very patient in answering my questions, and the plugin functions meet my needs. I hope to continue to maintain and update more useful features.

Vita4Fit

Sep 23, 2024  on Shopify

I want to thank Laura for her excellent support on the Jaka platform. Her help was quick and effective, providing me with the information I needed to enhance my experience. I highly recommend her service!

Arabica Natura

Sep 11, 2024  on Shopify

Tienen un equipo que te ayuda en todo. Quiero a mencionar a laura, que a pesar de la diferencia horaria te ayuda en todo. De momento todo funciona perfecto, volveré con el tiempo para dejar más impresiones. Gracias a todo el equipo de Jaka, tenéis una aplicación estupenda con muchísimas opciones, justo lo que buscaba.

Shea Bliss Balm

Sep 04, 2024  on Shopify

Great app! Fully featured, very intuitive and customisable where necessary. Laura from support is very quick and helpful!

Siderity

Aug 28, 2024  on Shopify

I just downloaded tonight, and the whole process was very simple. The app is packed with features, and the fact it's completely free is just insane. I downloaded 3 different affiliate apps and this was my favorite... easiest to setup and best balance of features and functionality. I did have a few minor issues, such as making the custom domain, and adding my brand's logo to the landing page. Laura from the support team was a big help. She answered all my questions really fast, and took the initiative to help resolve my issues. She actually uploaded the logo because it wasn't working on my end. I may have just been impatient... but either way it's working now. I'm really excited to have found this app, and have a good feeling it will contribute substantially to our sales. Laura said in the future, there might be paid plans, but only once more advanced features are added. The features included on the free plan won't be effected. I really hope they add a feature that encourages customers who just bought to join the program and earn COMMISSION. They do have a form for the post purchase thank you page, but it only offers the customer a DISCOUNT if they sign up. I think a lot more customers would sign up after purchasing if they knew they could earn money, rather than just get a discount right after they already bought something. So hopefully they add that option, and I would gladly pay for it.

Middle Eastern Perfume Decants

Aug 24, 2024  on Shopify

This app is super easy to use. I had a few questions regarding setup and their support team were quick and answered all my questions. They have more than paypal for payouts, which is awesome and allows you to create custom discount codes for affiliates, which is the norm.

Buy Center

Aug 19, 2024  on Shopify

Perfect Solution for Affiliate Marketing! Jaka Affiliate Marketing is a game-changer for my Shopify store! The app is incredibly user-friendly and has simplified the entire process of setting up and managing affiliate programs. The integration was seamless, and I was able to start attracting affiliates right away. The analytics and tracking features are top-notch, providing me with all the insights I need to optimize my affiliate campaigns. I love how easy it is to customize the affiliate dashboard and commission structures to suit my business needs. The customer support is also exceptional—quick to respond and very helpful. Overall, Jaka Affiliate Marketing has boosted my sales and expanded my reach. If you’re looking for a reliable and efficient affiliate marketing solution, this is the app to go for. Highly recommended!

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