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Customer reviews: Jaka Affiliate Marketing

Develop by tipo.io

Reviews (151)

Overall rating
4.8

What Merchants Think

Merchants overall have a positive impression of "Jaka Affiliate Marketing." Many users appreciate how user-friendly and customizable the app is, especially for those integrated with Shopify. The ease of setting up and starting affiliate programs is frequently highlighted, and the app’s support team, particularly Laura, has been praised extensively for responsiveness and helpfulness. However, some users have experienced technical difficulties and occasional support delays.

Key Strengths

  • Ease of setup and seamless integration with Shopify.
  • Highly customizable and packed with useful features.
  • Exceptional customer support, notably from Laura.
  • Offers great value, especially as many features are available for free.
  • Intuitive user interface and ability to create custom domains.

Common Concerns

  • Occasional issues with technical functionality, e.g., setup problems and customization barriers.
  • Some users experienced delayed customer service responses.
  • Minor software bugs, such as spelling errors, which could hinder user experience.
  • Lack of advanced features for affiliates in the current free version.
  • Difficulty in reaching support outside of standard operating hours for some users.

Final Thoughts

"Jaka Affiliate Marketing" is generally well-received by its users for offering a powerful and user-friendly platform for affiliate management. While the app is comprehensive and beneficial for many, a few areas could be improved, particularly in technical support and functionality. As it stands, the app remains a popular tool among Shopify merchants, especially appreciated for its free offering and excellent customer care by the support staff, including frequent mention of Laura's outstanding service.

Long Dog Dice

Jan 27, 2025  on Shopify

So far so good! I've found it easy to set up and get the first affiliates onboarded, and when I had a question about changing some of the default formatting their support was quick to respond and make updates for me.

Virtusx

Jan 22, 2025  on Shopify

Laura assisted me in setting up the custom domain. She provided quick responses and excellent service

wooliva

Jan 19, 2025  on Shopify

Dont waste your time with this app, spent a lot of time customizing every email template, pages, to meet my branding. and when i tried to use the custom domain to use, i followed the instructions, but for some reason didnt work. tried to contact the support, they just keep giving me the same instructions, finally when i showed my frustration with the app, they suggested using another app! that's a piece of art support. for any one who doesn't believe me, i have the full chat.

Magical Food

Jan 09, 2025  on Shopify

Beautiful app! Complete and super customizable... and the support team is even better. Thank you Laura

Specs4less

Jan 05, 2025  on Shopify

The Team at Jaka have been absolutely amazing and have helped wth quries and problems asap. With an special thank you to my personal account manager Laura who has been assisting me through learning and navigating my way around the app. Thank you to the team at Jaka Affiliate Marketing.

The Love U Collective

Jan 01, 2025  on Shopify

So far so good. The app was easy to install, set up and customize and customer support is responsive and helpful, especially Laura!

Mambe Blanket Co.

Dec 14, 2024  on Shopify

The Jaka app has worked extremely well for us. The interface is intuitive and easy to navigate. Any questions or issues we encountered were quickly solved by Laura. We highly recommend this app.

HTO Apparel

Dec 09, 2024  on Shopify

I have fall in love with this app. I found this app very customizable and easy to set-up. Now, I am not that technical so I reached out for assistance for the technical parts. Laura was very very very helpful and made my set-up smooth. Her team was very helpful with the little kinks I experienced through the process. I highly recommend installing the app because its really build for shopify, the set-up very easy, you can customize everything to your brand and support is great.

Badhiya Market

Dec 05, 2024  on Shopify

The Hy Jaka app is excellent for affiliate marketing! Laura helped me customize my landing page to match my theme perfectly—thank you for the support. Jaka offers fantastic features that are definitely worth trying!

Gloze

Dec 04, 2024  on Shopify

I found this app amazing for what it offers for free. I recommend this app as loyalty for your store!!!

Edward Francis

Dec 04, 2024  on Shopify

It's an amazing product and the customer support is quick and proactive. Thanks Laura! Most definitely would recommend to other companies.

Influencers Voice

Dec 03, 2024  on Shopify

I would highly recommend this app for everyone looking to have an affiliate program. it's easy to use and their support team is so helpful. Laura has fixed a lot of my issues and she replies as fast as possible

Yuranka games

Nov 28, 2024  on Shopify

Laura was incredibly helpful throughout the process. The app is quite easy to set up. Still looking into all its features.

Balmy Tallow

Nov 27, 2024  on Shopify

Jaka is a straightforward and intuitive app that anyone can figure out. If you had any sort of questions the staff answered immediately (no bots). Laura was a big help in walking me through the process and stayed with me even after I went down a rabbit hole and abandoned chat for a while. The only thing I'll say is affiliates have reported that the word Benefit on the signup page is spelled "Benifit". Causing people to be apprehensive on signing up. Other than that. No complaints!

Roussan®

Nov 25, 2024  on Shopify

Very amazing APP, laura - very great customer service! She provided me with great help. This is our website https://roussan.net, our Affiliate Marketing link is https://affiliate.roussan.net/

Viki Thorbjorn Art Shop

Nov 19, 2024  on Shopify

I chatted with Laura, and she quickly solved not one but two issues in a very timely manner. The second one was a bit slower because of time differences, but it's understandable, as it was late evening at her location when I reached out to her. She was friendly, and I'd leave a review as I promised. She sent me a nudge by email to remind me. I just installed and set up the program, which was pretty easy (I "cloned" my affiliate program from another site of mine that sits on WP). I don't know how flowless the app is at this stage, but if the customer service is this quick and helpful, hopefully, it's a sign of excellent service.

KoalaKrunch

Nov 17, 2024  on Shopify

So far the best AM App on shopfiy store, its free to use and have every apps and config opportunities i need to customize. Thanks Laura for stunning and fast help!

Altlier

Nov 12, 2024  on Shopify

I have been trying to contact their support for the past 4 days but every time I messaged them on the chat bot they said they are now offline no response no significant documentation on how the functionality works I am really disappointed.

My Store

Nov 06, 2024  on Shopify

This is one of the best affiliate programs that I've used in a while. Everything is in place and professional especially their support team, Laura was very supportive and helping

Polash Official

Nov 04, 2024  on Shopify

Best Affiliate app there is out there. I decided to uninstall the most popular affiliate app about 3 months ago and then decided to blind guess this app to be chosen. Best decision i've ever made. The customer service is also on point, especially Laura. Definitely recommend!

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