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Customer reviews: Advanced Shipping Rates

Develop by Shopify

Reviews (14)

Overall rating
4.7

What Merchants Think

The "Advanced Shipping Rates" app receives a mixed reception from merchants. While many praise its robust features and helpful customer service, others express dissatisfaction due to certain technical issues and unmet expectations. Overall, the app is appreciated for its control over shipping parameters, though some notable concerns exist that hinder its unanimous acceptance.

Key Strengths

  • Comprehensive control over shipping setups, including custom rates, free shipping rules, and excluded locations.
  • Accurate handling of city, ZIP code, and state-based shipping rates.
  • Flexibility in setting weight and price-based rates for different zones.
  • Responsive and helpful customer support team.
  • User-friendly interface suitable for beginners.
  • Reliable default rate fallback feature to prevent order issues at checkout.

Common Concerns

  • Issues with calculating shipping rates when town names contain multiple words.
  • Problems handling Canadian Postal Codes (FSAs).
  • Instances of app malfunction and inadequate responses to refund requests.
  • Recurring feedback about bugs affecting functionality.
  • Concerns about reputational practices due to reported issues of compensational misunderstandings.

Final Thoughts

The "Advanced Shipping Rates" app is a powerful tool for merchants needing precise control over their shipping parameters. While its strengths are in detailed customizability and excellent support, merchants should be wary of certain technical limitations and the occasional service discrepancy. Overall, it remains a valuable resource for those with specific shipping management needs.

daboss

Jan 26, 2026  on Shopify

This app gives us complete control over our shipping setup. Creating custom rates, free shipping rules, and excluded locations is simple and accurate. A reliable solution we trust.

ROYAL SHOP UK

Jan 26, 2026  on Shopify

If you need precise shipping control, this app is a must-have. From ZIP-code based rates to quantity-based pricing, everything works flawlessly. The default rate fallback is a great feature, ensuring no orders get stuck at checkout.

Gulf Arab

Jan 20, 2026  on Shopify

The app handles city, ZIP code, and state-based shipping smoothly. Weight and price-based rates are accurate, and the default rate feature is very helpful. Excellent experience overall.

Hala Valla

Jan 20, 2026  on Shopify

Not only is the app feature-rich, but the customer service is fast and helpful. They resolved our setup questions quickly. One of the best shipping apps we’ve used.

Rajp.t

Jan 19, 2026  on Shopify

Advanced Shipping Rates app really makes shipping management very easy and flexible. Different zones weight-based rates price-based rates and custom conditions set karna kaafi simple hai. App ka interface clean aur user-friendly hai isliye beginners ke liye bhi use karna easy hai.

QDOS

Oct 29, 2025  on Shopify

Great app with flexible shipping setup and reliable support We’ve been using Advanced Shipping Calculator to manage our store’s shipping rates, and it’s been fantastic so far. The app is easy to set up, and it allows us to configure custom rates by country, postcode, and product type, which gives us the flexibility we needed. Customer support has also been very responsive and helpful, providing quick solutions whenever we needed assistance. Highly recommended for anyone who needs more control over their Shopify shipping rates and logic!

ALLBY HEALTH

May 26, 2025  on Shopify

Advanced shipping calculator fulfills my needs exactly what i was looking. I can now easily set shipping prices by ZIP code and city. Very help full!

Ocean Souq

Sep 05, 2023  on Shopify

Baedeco

Dec 15, 2022  on Shopify

An app that is exactly what I need. There was 1 bug in the app and I reported it to them. They updated within 2 days. Perfect!!

Flaunt IT

Nov 26, 2022  on Shopify

I am happy to use this APP, It helped me a lot. The support team is very fast and helped me very quickly. Must use the APP for your store. Thank you so much for the help.

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