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Customer reviews: Advanced Shipping Rates

Develop by Shopify
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Reviews (14)

Overall rating
4.7

What Merchants Think

The "Advanced Shipping Rates" app receives a mixed reception from merchants. While many praise its robust features and helpful customer service, others express dissatisfaction due to certain technical issues and unmet expectations. Overall, the app is appreciated for its control over shipping parameters, though some notable concerns exist that hinder its unanimous acceptance.

Key Strengths

  • Comprehensive control over shipping setups, including custom rates, free shipping rules, and excluded locations.
  • Accurate handling of city, ZIP code, and state-based shipping rates.
  • Flexibility in setting weight and price-based rates for different zones.
  • Responsive and helpful customer support team.
  • User-friendly interface suitable for beginners.
  • Reliable default rate fallback feature to prevent order issues at checkout.

Common Concerns

  • Issues with calculating shipping rates when town names contain multiple words.
  • Problems handling Canadian Postal Codes (FSAs).
  • Instances of app malfunction and inadequate responses to refund requests.
  • Recurring feedback about bugs affecting functionality.
  • Concerns about reputational practices due to reported issues of compensational misunderstandings.

Final Thoughts

The "Advanced Shipping Rates" app is a powerful tool for merchants needing precise control over their shipping parameters. While its strengths are in detailed customizability and excellent support, merchants should be wary of certain technical limitations and the occasional service discrepancy. Overall, it remains a valuable resource for those with specific shipping management needs.

misk aura

Jan 27, 2026  on Shopify

Scammer I was asked to submit 10 reviews with a promise of payment, but after completing the work, no payment was made. 10 Reviews Payment : 200$ If the app owner wants to resolve this issue and clear the pending payment, contact me on WhatsApp: +92 345 8060968 I am willing to update this review after resolution.

Gulf Arab

Jan 27, 2026  on Shopify

Scammer I was asked to submit 10 reviews with a promise of payment, but after completing the work, no payment was made. 10 Reviews Payment : 200$ If the app owner wants to resolve this issue and clear the pending payment, contact me on WhatsApp: +92 345 8060968 I am willing to update this review after resolution.

Mynra

Jan 27, 2026  on Shopify

Scammer I was asked to submit 10 reviews with a promise of payment, but after completing the work, no payment was made. 10 Reviews Payment : 200$ If the app owner wants to resolve this issue and clear the pending payment, contact me on WhatsApp: +92 345 8060968 I am willing to update this review after resolution.

FOWZEX

Jan 27, 2026  on Shopify

Scammer I was asked to submit 10 reviews with a promise of payment, but after completing the work, no payment was made. 10 Reviews Payment : 200$ If the app owner wants to resolve this issue and clear the pending payment, contact me on WhatsApp: +92 345 8060968 I am willing to update this review after resolution.

Hala Valla

Jan 27, 2026  on Shopify

Scammer I was asked to submit 10 reviews with a promise of payment, but after completing the work, no payment was made. 10 Reviews Payment : 200$ If the app owner wants to resolve this issue and clear the pending payment, contact me on WhatsApp: +92 345 8060968 I am willing to update this review after resolution.

Huggalugs

Oct 02, 2025  on Shopify

This originally worked well, but suddenly stopped calculating and allowed orders to be submitted with low shipping calculations. Now it has happened again. The last time the owners didn't even refund their monthly fee to me even after I asked and lost a lot of $$ in shipping costs. Now it has happended a second time and I'm fed up. Don't bother wasting your time with this app. HORRIBLE!!!

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