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Customer reviews: APO Product Options, Variants

Develop by Mageworx

Reviews (623)

Overall rating
4.6

What Merchants Think

Overall, merchants are extremely satisfied with the "APO Product Options, Variants" app, often highlighting its rich feature set and exceptional customer support. It is frequently praised for its ease of use, customization options, and responsiveness, making it a valuable tool for businesses utilizing Shopify, especially those with complex needs.

Key Strengths

  • Exceptional customer support, often noted as fast, responsive, and helpful.
  • Highly customizable, allowing for complex product options and conditional logic.
  • User-friendly interface and easy to integrate with Shopify stores.
  • Effective solution for managing inventory variations and product options.
  • Strong customization features that align with specific business needs and themes.

Common Concerns

  • The two-step installation process requiring support team assistance for theme integration.
  • Restrictions on the number of variants for a base product, limited compared to Shopify'smaximum.
  • Creation of numerous 'dummy' products in the backend, which some users find cumbersome.

Final Thoughts

The "APO Product Options, Variants" app is widely appreciated within the Shopify user community for its versatility and superb customer service. While there are minor limitations, the benefits it brings to managing complex product offerings make it a strong recommendation for those seeking to enhance their store's functionality.

Xform3

Sep 02, 2024  on Shopify

Awesome. Lets you do crazy stuff. Would be also nice to have: variable range selector picker; ability to just insert images/descriptions/hyperlinks without other/required functionality- as option set items.

Blessed Celebration

Aug 26, 2024  on Shopify

This app has been a game changer to manage options on my inventory. I've also loved the Q&A allowed on products. Their customer service is superb. I've reached out to them multiple times over the years and they respond INSTANTLY. They are seasoned pros - they know the app and the integration thoroughly.

Telappliant Partner Store

Aug 26, 2024  on Shopify

I have recently started using APO Product Options, I had a couple intermittent issues with pricing not showing in the basket correctly but the APO support were very helpful, helped track the issue down and got it resolved within a couple of days, they we very polite, professional, helpful, and kept me in the loop along the way, thank you Angie and the dev team.

Dames a la Mode

Aug 15, 2024  on Shopify

I've been using APO for over 5 years, and it's been a fantastic way to manage my customizable inventory! On the rare occasions I have had issues arise, the customer service has been quick and very helpful!

Automotive Circuit Solutions

Aug 15, 2024  on Shopify

Hey, these folks are amazing. I had a problem with an app and they guided me through and helped me to fix it. They stood with me all the way through until the issue was fixed. Great app and awesome people behind it. Thank you, Maggie and Polina.

Roarcraft

Jun 19, 2024  on Shopify

This app allows max 80 variants* in the base product. So, creating unlimited product options is "limited" actually. *Shopify allows up to 2000 variants now but its not working with this app.

Hansford Flowers

Jun 09, 2024  on Shopify

Highly recommend this app, lots of great feature and the layout looks nice & clean. I was very surprised how quickly the web dev team responded and fixed + adjusted certain things that required coding or working from the back end. Thanks for being so helpful and lightning fast at making these changes for me :)

Woodesa

Jun 04, 2024  on Shopify

The application works as we hoped. When there was a need for technical support, the manager and engineer Tanya Shulzhytskaya helped us very promptly and completely. We recommend.

GRAVURZEILE

Jun 03, 2024  on Shopify

Perfect for both simple and complex customization options and in fact the first and only app with conditional logic for simple customization options allowed at Shopify variant level! The support is fast, efficient and even offers technical support. Clear recommendation on our part!

gaftest1

May 17, 2024  on Shopify

Brilliant app, does exactly what we were looking for. The support team are amazing too and always reply quickly with the solutions that I need. Would definitely recommend this app!

Alwan Wraps

May 14, 2024  on Shopify

Incredibly easy and useful tool! Customer Service is quick to respond and has never failed to provide me with a solution to any problems I may have encountered with my sites custom needs. Highly recommend :)

Leland Mills

Apr 02, 2024  on Shopify

I've now used Advanced Product Options for 2 Shopify stores and it's been a great solution. Recently I've needed some customization from the app to work with my Shopify theme and APO's dev team is and chat support have been very responsive and completed all my needed tasks. APO's live chat reps respond within a minute and from my experience there's not many Shopify apps that offer that kind of service.

Nashville Pack and Equipment Company LLC

Mar 25, 2024  on Shopify

Shopify does not play nice with complex product options but this app does a great job in providing work-arounds. It is extremely customizable with many options for how to set up your variants as well as rules to create conditional formatting which is great! It has some limitations because of they way Shopify is set up but it is by far the best option I have seen for this type of application. Additionally, their customer service is outstanding! We had some quite complex issues for them and their team was extraordinarily prompt in their responses and always managed to solve solve any issues we hand by the end of the day. Best support team I have encountered on an app by far!

Boredwalk

Mar 21, 2024  on Shopify

Support is responsive. Enabled us to create build your own bundle style product. I wish it didn't create a zillion dummy products on the back end, but it's a minor thing. Overall it does what we need it to do and it's the best solution we found for what we were trying to do.

Personalised Silver

Feb 01, 2024  on Shopify

We have been using the App for a few years. Always very quick to answer questions and very quick when I need help updating to a new version of the theme. Great customer service.

TLConline

Jan 22, 2024  on Shopify

The app works really well for what we need and it's easy to use. The customer support is also great, they have sorted out any issues or questions we've had.

Clearview Plastics

Jan 05, 2024  on Shopify

App is easy to use. Setup had to work with their team to activate in my theme. They were great. The option sets are really well organized so with just enough flexibility that I can get everything laid out. Not too restrictive and super customizable. Good job team!

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