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Customer reviews: APO Product Options, Variants

Develop by Shopify

Reviews (431)

Overall rating
4.6

What Merchants Think

Overall, merchants are extremely satisfied with the "APO Product Options, Variants" app, often highlighting its rich feature set and exceptional customer support. It is frequently praised for its ease of use, customization options, and responsiveness, making it a valuable tool for businesses utilizing Shopify, especially those with complex needs.

Key Strengths

  • Exceptional customer support, often noted as fast, responsive, and helpful.
  • Highly customizable, allowing for complex product options and conditional logic.
  • User-friendly interface and easy to integrate with Shopify stores.
  • Effective solution for managing inventory variations and product options.
  • Strong customization features that align with specific business needs and themes.

Common Concerns

  • The two-step installation process requiring support team assistance for theme integration.
  • Restrictions on the number of variants for a base product, limited compared to Shopify'smaximum.
  • Creation of numerous 'dummy' products in the backend, which some users find cumbersome.

Final Thoughts

The "APO Product Options, Variants" app is widely appreciated within the Shopify user community for its versatility and superb customer service. While there are minor limitations, the benefits it brings to managing complex product offerings make it a strong recommendation for those seeking to enhance their store's functionality.

Cloud 9 Wigs

Nov 21, 2025  on Shopify

Where do I start? This App was installed by a developer that worked on my site 4 years ago. It was NEVER activated. They've been charging us $14.99 a month since December 2021 for a total of $704.53. I emailed them and they said that "they cannot tell if their product has been used or not". They can't tell me it their product has been activated or not? I call bullshit. Then they said I had to uninstall the product so the charges stopped. So....I did that and just a few days later I was charged again.

Capilli Extensions

Nov 15, 2025  on Shopify

DO NOT USE THIS APP Critical bugs that cost me thousands in lost sales: Major Issues: "Default Title #MWS Options XX" bug at checkout Customers see confusing variant names like "Default Title #MWS Options 33" instead of their actual selections. This looks unprofessional and causes massive cart abandonment. Creates duplicate products with every order The app automatically generates duplicate products in your catalog that you have to manually delete daily. This clutters your store and creates inventory chaos. Even when you switch duplication off in the settings, it will stll duplicate in Shopify products when a customer adds this product into the cart. Support refuses to fix known bugs When I reported these issues, support acknowledged they exist but refused to fix them. 92% checkout abandonment rate My checkout conversion dropped to 6% because customers don't trust the confusing "Default Title" names at checkout. Conditional logic doesn't work properly The app claims to support conditional logic, but it's extremely limited and buggy. Poor value for money Paying €14.99/month for an app that actively hurts your conversion rate is unacceptable. My experience: I lost a lot off money each month in sales due to APO's bugs. After switching to another app, my checkout immediately looked professional again, no more duplicate products, and no more "Default Title" confusion. Final verdict: Save yourself the headache and money. Don't install this app. The developers know about these critical bugs but won't fix them. There are much better alternatives available. Would I recommend this app? Absolutely not!!!

Popculture Gourmet Popcorn

Nov 12, 2025  on Shopify

TAION Chile

Aug 05, 2025  on Shopify

If you're looking to track inventory for each option separately (e.g., size and color combinations), this is not the solution.

REK LLC

Mar 28, 2025  on Shopify

Doesn't allow you to track inventory and show when a specific option is out of stock. It used to but doesn't any longer.

Giftwrap Shop

Mar 18, 2025  on Shopify

This APP use to be great. It did everything we needed for a company that sells personalised items but now it creates variants and products that are unneeded through this mws_apo_generated thing, my online store does not look good as there are sizes and colours that are duplicated. As someone in South Africa we do not get instant support. I understand that there are time differences but they should cater for different time zones. Now my customers cant checkout as it limits the quantity when they app is activated. And there is not one to assist me. I had to deactivate the app and need to start everything from scratch even though this was the best app for us.

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