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Customer reviews: APO Product Options, Variants

Develop by Shopify

Reviews (431)

Overall rating
4.6

What Merchants Think

Overall, merchants are extremely satisfied with the "APO Product Options, Variants" app, often highlighting its rich feature set and exceptional customer support. It is frequently praised for its ease of use, customization options, and responsiveness, making it a valuable tool for businesses utilizing Shopify, especially those with complex needs.

Key Strengths

  • Exceptional customer support, often noted as fast, responsive, and helpful.
  • Highly customizable, allowing for complex product options and conditional logic.
  • User-friendly interface and easy to integrate with Shopify stores.
  • Effective solution for managing inventory variations and product options.
  • Strong customization features that align with specific business needs and themes.

Common Concerns

  • The two-step installation process requiring support team assistance for theme integration.
  • Restrictions on the number of variants for a base product, limited compared to Shopify'smaximum.
  • Creation of numerous 'dummy' products in the backend, which some users find cumbersome.

Final Thoughts

The "APO Product Options, Variants" app is widely appreciated within the Shopify user community for its versatility and superb customer service. While there are minor limitations, the benefits it brings to managing complex product offerings make it a strong recommendation for those seeking to enhance their store's functionality.

A Sight for Sport Eyes

Dec 08, 2025  on Shopify

When I have them organized by name have filters and I go to one option and come back, I filters are reset. If I go to page 2, I have to again filter again as going to the next page resets filters. Just an annoyance. More complicated to use than the Magento version I used to have as well. Not as intuitive.

Luxe Aligned Beauty

Dec 02, 2025  on Shopify

Every time I’ve had an issue they’ve been helpful, found a solution, and exceeded my expectations. With my “site host” crashing during Cyber Monday it caused a new product to not be recognized in the cart with the variants but they FIXED EVERYTHING for me.

Cloud 9 Wigs

Nov 21, 2025  on Shopify

Where do I start? This App was installed by a developer that worked on my site 4 years ago. It was NEVER activated. They've been charging us $14.99 a month since December 2021 for a total of $704.53. I emailed them and they said that "they cannot tell if their product has been used or not". They can't tell me it their product has been activated or not? I call bullshit. Then they said I had to uninstall the product so the charges stopped. So....I did that and just a few days later I was charged again.

Iggi

Nov 19, 2025  on Shopify

Has been the best money spent! The team, shoutout to Maggie & Polina, for doing what I though impossible. My website has been converting more sales since adding APO Product Options. Thank you all so much, keep up the amazing work!

Capilli Extensions

Nov 15, 2025  on Shopify

DO NOT USE THIS APP Critical bugs that cost me thousands in lost sales: Major Issues: "Default Title #MWS Options XX" bug at checkout Customers see confusing variant names like "Default Title #MWS Options 33" instead of their actual selections. This looks unprofessional and causes massive cart abandonment. Creates duplicate products with every order The app automatically generates duplicate products in your catalog that you have to manually delete daily. This clutters your store and creates inventory chaos. Even when you switch duplication off in the settings, it will stll duplicate in Shopify products when a customer adds this product into the cart. Support refuses to fix known bugs When I reported these issues, support acknowledged they exist but refused to fix them. 92% checkout abandonment rate My checkout conversion dropped to 6% because customers don't trust the confusing "Default Title" names at checkout. Conditional logic doesn't work properly The app claims to support conditional logic, but it's extremely limited and buggy. Poor value for money Paying €14.99/month for an app that actively hurts your conversion rate is unacceptable. My experience: I lost a lot off money each month in sales due to APO's bugs. After switching to another app, my checkout immediately looked professional again, no more duplicate products, and no more "Default Title" confusion. Final verdict: Save yourself the headache and money. Don't install this app. The developers know about these critical bugs but won't fix them. There are much better alternatives available. Would I recommend this app? Absolutely not!!!

Total Golf Simulators

Nov 11, 2025  on Shopify

Angie did an amazing job of making sure the things I couldn't do on this app with behind the scene coding was done to her standard. I'm totally impressed with the customer service she provided without hesitation and with out extra cost. Just a quick chat w her and she took over from there and fixed the small issue I had in minutes and then followed up to make sure it was right. I tried another app prior to this that was a competitor because Chat GPt recommended it but had to delete the app and tried APO Product Options. They were super quick to lend a hand and I had my page up and functional in no time.

WattShop

Nov 04, 2025  on Shopify

Fantastic app, we've been using it since 2020. The integration with Shopify themes is smooth. Any nuances between shopfront aesthetics, user interface, and app setup are all handled quickly and seamlessly by the team at APO. Customer service is second to none; they've always had the answers to my queries (and always replied quickly). Highly recommend.

Door&WindowHardware

Oct 28, 2025  on Shopify

Fantastic customer service, we are so thankful that their team always has our back. And the app gives us just what we need and keeps getting better!

Bingley Fencing

Oct 28, 2025  on Shopify

A lot of really good functionality has been added recently. We have been using for 3 years as it was the only app which met our requirements. Its not always been perfect but support is brilliant and some really good new additions to start using

Legendary Apparel

Oct 13, 2025  on Shopify

This app is easy to use and the support team is very helpful. There are videos to help you get set up. I needed additional help and the customer service was fantastic. Thank you!

SHOPMALASTORE

Oct 07, 2025  on Shopify

So far everything is great. The app wasn't working quite smoothly, but the support team was able to fix my issues immediately (which ended being an issue with my Shopify theme). I am currently learning and testing it out, and the amount of options and customization I can have for my listings has been amazing so far. I am so excited to go live with these new options this service has provided me. So far so good, definitely recommend. I sell custom jewelry, and I can already see that things will run so smoothly.

ScreenerKing®

Oct 03, 2025  on Shopify

App has some limitations, but the support is great! Even though support can only be through email, they are helpful and quick to respond

Tisséa

Sep 28, 2025  on Shopify

J'ai essayé plusieurs applications pour une tarification dynamique. APO est de loin la plus simple à utiliser. Je la recommande pour les amateurs de Shopify ! je suis vraiment satisfaite

Robin Hood Half Marathon

Sep 19, 2025  on Shopify

The support from Mageworx is top of the line. Clear, concise and most impressively QUICK!! Our app update went smoothly again and the new features make the UI much slicker. Thanks Angie and the team

Off Road Tents

Sep 16, 2025  on Shopify

The APO app is so versatile that it opens up the store´s possibilities! It´s so hard to get good Customer Support nowadays, and the APO team is making a difference. I encourage anyone who´s thinking about trying this to pull the trigger.

Awntech Corporation

Sep 15, 2025  on Shopify

This app has been absolutely fantastic! The customer service is outstanding and they typically respond within just a few minutes, which is incredibly impressive. I recently had a very complex task to complete for our website, and their support team was incredibly helpful in guiding me to the right resources and showing me exactly where to get started. Their quick response time and knowledgeable assistance made what could have been a frustrating experience smooth and straightforward. Highly recommend!

Orpago Furniture Makers

Sep 12, 2025  on Shopify

Really great app if you're looking to offer many different options for your products. Their service team is also very helpful and resolve issues very quickly and efficiently.

CarVanMats

Aug 25, 2025  on Shopify

We’ve been using the APO Product Options app on our Shopify store, and when it came time to make some changes, I was a bit stuck since our original developer was no longer with the company. Not knowing how everything had been set up, I reached out to the support team for help. The team—and especially Maggie—were fantastic. She responded quickly, answered all my questions, and guided me through the process. Over the course of the week, I not only got the updates I needed but also gained a much better understanding of how the app works, which gave me the confidence to manage it myself going forward. Overall, it’s been an excellent and rewarding experience. I wouldn’t hesitate to recommend this app to anyone

Studio Chloro

Aug 21, 2025  on Shopify

Creating add-ons to products is a surprisingly difficult topic and this is the best app I've found that can actually meet my requirements. Support team have been excellent. Always super responsive and helpful at coming up with solutions. Highly recommend this app.

Revendo

Aug 18, 2025  on Shopify

We’ve been using the APO Product Options, Variants app for several months now, and we’re extremely happy with the results. Throughout our implementation, we had a long list of quite specific and complex requirements. The support team at Mageworx has been absolutely outstanding – fast, professional, friendly, and always going the extra mile to find the perfect solution. Every concern we raised was taken seriously and solved in a collaborative and highly competent way. Over time, we managed to configure the app exactly the way we needed it – a seamless fit for our business case. The app itself is very easy to use, extremely efficient, and does exactly what it promises – no bloat, no overcomplication, and most importantly: it doesn’t slow down the store at all. If you’re looking for a flexible, reliable, and well-supported solution for advanced product options in Shopify – look no further. This is the one. Thank you to the Mageworx team for building a great product and standing behind it with such dedication!

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