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Customer reviews: APO Product Options, Variants

Develop by Mageworx

Reviews (623)

Overall rating
4.6

What Merchants Think

Overall, merchants are extremely satisfied with the "APO Product Options, Variants" app, often highlighting its rich feature set and exceptional customer support. It is frequently praised for its ease of use, customization options, and responsiveness, making it a valuable tool for businesses utilizing Shopify, especially those with complex needs.

Key Strengths

  • Exceptional customer support, often noted as fast, responsive, and helpful.
  • Highly customizable, allowing for complex product options and conditional logic.
  • User-friendly interface and easy to integrate with Shopify stores.
  • Effective solution for managing inventory variations and product options.
  • Strong customization features that align with specific business needs and themes.

Common Concerns

  • The two-step installation process requiring support team assistance for theme integration.
  • Restrictions on the number of variants for a base product, limited compared to Shopify'smaximum.
  • Creation of numerous 'dummy' products in the backend, which some users find cumbersome.

Final Thoughts

The "APO Product Options, Variants" app is widely appreciated within the Shopify user community for its versatility and superb customer service. While there are minor limitations, the benefits it brings to managing complex product offerings make it a strong recommendation for those seeking to enhance their store's functionality.

Cake & Co

Apr 07, 2025  on Shopify

These guys are incredible with customer service and so willing to help with anything! They provide you with tips that make sense, and never make you feel like your bugging them! I've learnt so much about the updated app already with their help, and its becoming easier to customize my website! 10/10 guys thank you so much!

Mimoke

Apr 07, 2025  on Shopify

I don't put a 5 because I am still waiting the import/export with csv option for price add-ons edition but for the rest, the existing features and the support are a 5. They reply very quickly and help a lot with custom implementations in your store.

REK LLC

Mar 28, 2025  on Shopify

Doesn't allow you to track inventory and show when a specific option is out of stock. It used to but doesn't any longer.

Yumiko Test

Mar 26, 2025  on Shopify

⭐⭐⭐⭐⭐ Amazing service from APO! The team is super professional, efficient, and always goes the extra mile. Great attention to detail and fantastic support—highly recommend!

Living on Trend Australia

Mar 21, 2025  on Shopify

APO Product Options is a game-changer for my business. I offer a wide range of product options, and this app makes it seamless and easy to manage. It's super user-friendly, and the support team is second to none—always helpful, kind, and patient, even when I make silly mistakes. Couldn't run things as smoothly without it!

Giftwrap Shop

Mar 18, 2025  on Shopify

This APP use to be great. It did everything we needed for a company that sells personalised items but now it creates variants and products that are unneeded through this mws_apo_generated thing, my online store does not look good as there are sizes and colours that are duplicated. As someone in South Africa we do not get instant support. I understand that there are time differences but they should cater for different time zones. Now my customers cant checkout as it limits the quantity when they app is activated. And there is not one to assist me. I had to deactivate the app and need to start everything from scratch even though this was the best app for us.

Klover Products

Feb 20, 2025  on Shopify

This app was the only affordable option we found that lets customers customize their orders with compatible accessories. It's never given us any problems.

Yumiko Japan

Feb 18, 2025  on Shopify

Fantastic tool available for made to order. Endless option and variant possibilities. Quick and great support from the developers.

Maison Causettes

Feb 18, 2025  on Shopify

Très grande réactivité. Mon problème était résolu en qq heures. Vraiment top. Je recommande.

Modern Mitzvah

Feb 02, 2025  on Shopify

Love this app and I am blown away by how responsive and helpful their support team is!! Highly recommend.

Hadaya One of a Kind Jewelry

Jan 13, 2025  on Shopify

super fast and great TECH SUPPORT which is the most important thing for an app :) thank you for being awesome

armourbelts.com

Dec 12, 2024  on Shopify

Best app ever! The app is great but the customer service is next to no other. I cannot express enough how grateful I am to all the amazing ladies that helped me here. Hands down #1. thank you again for all you have done!

Airboard - International

Nov 27, 2024  on Shopify

Great App and easy to handle. Incredibly fast and great customer service. I've had Template problems several times where not everything was displayed perfectly. The friendly customer service was able to solve this within an hour.

SNGA

Nov 26, 2024  on Shopify

We use Shopify. Often, we need more complex conditional question answered related to the product. APO Product Options, Variants has been a great solution. It is versatile, easy to use and has responsive support when you need it.

The Music Box Store

Oct 30, 2024  on Shopify

I really love the app and the support team they have. They have always been quick in solving issues. Highly recommend!

Master Carries

Oct 13, 2024  on Shopify

APO and the Mageworx team are hands down the best. The app itself allows for unparalleled customization compared to the other apps out there in terms of options and product management, but also style design to match your storefront. Angie, Polina, and the entire team are incredible; every time there's been an issue, we've updated our theme design, or I've just needed help with a few APO coding tweaks, the team has been highly responsive and helpful. TLDR; cannot give enough positive remarks to the app and the team - best of the best.

Semofied

Oct 09, 2024  on Shopify

Brilliant app, super useful to add extra functionality to my shopify store. I use it for capturing extra free-form text to orders. The support is fantastic, Angie and the team are so fast to get the small issues I've had resolved. If I could rate it 6 Stars I would!

Caboodle Eyecare

Oct 09, 2024  on Shopify

App works really well. The best part though is the support. I pretty new to shopify and couldn't figure out how to get the placement of the options showing correctly on the page. They happily fixed it for me and told me how to fix it my self too. The support is the key thing for me with any software. If the support is good then you are going to have a good experience.

EquipMaxx

Sep 17, 2024  on Shopify

The app’s customer support team was super helpful in fixing the issues we ran into. Big props to them!

Blumen Konzelmann-Höfer

Sep 17, 2024  on Shopify

We had a technical problem and the support was very friendly and fixed the problem very fast! Thank you very much

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