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Customer reviews: APO Product Options, Variants

Develop by Mageworx

Reviews (403)

Overall rating
4.7

What Merchants Think

Overall, merchants are extremely satisfied with the "APO Product Options, Variants" app, often highlighting its rich feature set and exceptional customer support. It is frequently praised for its ease of use, customization options, and responsiveness, making it a valuable tool for businesses utilizing Shopify, especially those with complex needs.

Key Strengths

  • Exceptional customer support, often noted as fast, responsive, and helpful.
  • Highly customizable, allowing for complex product options and conditional logic.
  • User-friendly interface and easy to integrate with Shopify stores.
  • Effective solution for managing inventory variations and product options.
  • Strong customization features that align with specific business needs and themes.

Common Concerns

  • The two-step installation process requiring support team assistance for theme integration.
  • Restrictions on the number of variants for a base product, limited compared to Shopify'smaximum.
  • Creation of numerous 'dummy' products in the backend, which some users find cumbersome.

Final Thoughts

The "APO Product Options, Variants" app is widely appreciated within the Shopify user community for its versatility and superb customer service. While there are minor limitations, the benefits it brings to managing complex product offerings make it a strong recommendation for those seeking to enhance their store's functionality.

CarVanMats

Aug 25, 2025  on Shopify

We’ve been using the APO Product Options app on our Shopify store, and when it came time to make some changes, I was a bit stuck since our original developer was no longer with the company. Not knowing how everything had been set up, I reached out to the support team for help. The team—and especially Maggie—were fantastic. She responded quickly, answered all my questions, and guided me through the process. Over the course of the week, I not only got the updates I needed but also gained a much better understanding of how the app works, which gave me the confidence to manage it myself going forward. Overall, it’s been an excellent and rewarding experience. I wouldn’t hesitate to recommend this app to anyone

Studio Chloro

Aug 21, 2025  on Shopify

Creating add-ons to products is a surprisingly difficult topic and this is the best app I've found that can actually meet my requirements. Support team have been excellent. Always super responsive and helpful at coming up with solutions. Highly recommend this app.

Revendo

Aug 18, 2025  on Shopify

We’ve been using the APO Product Options, Variants app for several months now, and we’re extremely happy with the results. Throughout our implementation, we had a long list of quite specific and complex requirements. The support team at Mageworx has been absolutely outstanding – fast, professional, friendly, and always going the extra mile to find the perfect solution. Every concern we raised was taken seriously and solved in a collaborative and highly competent way. Over time, we managed to configure the app exactly the way we needed it – a seamless fit for our business case. The app itself is very easy to use, extremely efficient, and does exactly what it promises – no bloat, no overcomplication, and most importantly: it doesn’t slow down the store at all. If you’re looking for a flexible, reliable, and well-supported solution for advanced product options in Shopify – look no further. This is the one. Thank you to the Mageworx team for building a great product and standing behind it with such dedication!

Little Crafts London

Aug 10, 2025  on Shopify

The customer support team is excellent, always quick, helpful, and genuinely invested in solving any issues. The developers clearly think ahead, with a well-structured roadmap and a willingness to adapt and improve. They’re open to change and feedback, which is refreshing. Excited to see where the team takes this app next!

Homage Design

Aug 07, 2025  on Shopify

I want to say a big thanks to the entire team. You are professionals, I am really glad I used your service, which I have been looking for for a long time, you handled all my requests in a very professional and helpful manner. You even did unconventional things that I asked for, like adapting the app to my personal design. I highly recommend and thank you all.

TAION Chile

Aug 05, 2025  on Shopify

If you're looking to track inventory for each option separately (e.g., size and color combinations), this is not the solution.

Mon chef d'œuvre

Jun 29, 2025  on Shopify

Great plugin with many options, very flexible. And the support team in incredible: very fast to respond and can do many customizations. This is the best product options app.

Trophy Shop

Jun 27, 2025  on Shopify

Amazing app and even better customer support. They always have an answer to my many questions and how friendly/responsive and supportive they are. Genuinely feel they care about the product and how it add value to my store

Embroidery By Design

Jun 18, 2025  on Shopify

LOOK NO MORE!!!! After trying almost every, and I mean every, add-on app for product variants and options, my search is finally over. This is it! This app is very well balanced with deep functions and very intuitive settings. The in app's customization is very nice. However, if you're like me and really want to make it look like custom code, the CSS responds very well and Tanya and the support team have been super fast & amazing at making my vision come to life!

The Thangka

May 20, 2025  on Shopify

This Shopify app is exactly what I was looking for. The advanced dashboard makes managing everything super easy and efficient. It's packed with features but still intuitive to use. What really blew me away is the GREAT customer support - fast, friendly, and incredibly helpful. They answered all my questions and went above and beyond.

MARK MARENGO BESPOKE

May 10, 2025  on Shopify

AMAZING SUPPORT & APP This is my first shopify app review, and I can't single out any member of the team they are all exceptional. I have been using the app for 6 years now. I never needed support until recently were we have being having issues with international pricing and taxes, also I needed some design work done so the app integrated well with my theme, they responded within a few hours every time and fixed everything I needed within 24 hours. I am most impressed and wish to thank all the team. We do bespoke suits and customer service is everything, so really nice to experience it ourselves. Mark Marengo Bespoke

BYSIX

Apr 24, 2025  on Shopify

La meilleure application de création d'options personnalisées. Tout fonctionne parfaitement au niveau de l'intégration. Le support client et les développeurs sont très réactifs et vraiment à l'écoute. Si vous recherchez une app pour gérer un grand volume de variantes ou d'options, alors c'est celle qu'il vous faut !

Cre8tive Energy

Apr 22, 2025  on Shopify

ive been using this for a couple of years now and it just makes everything a lot more organized and simple for the customers!

Cake & Co

Apr 07, 2025  on Shopify

These guys are incredible with customer service and so willing to help with anything! They provide you with tips that make sense, and never make you feel like your bugging them! I've learnt so much about the updated app already with their help, and its becoming easier to customize my website! 10/10 guys thank you so much!

Mimoke

Apr 07, 2025  on Shopify

I don't put a 5 because I am still waiting the import/export with csv option for price add-ons edition but for the rest, the existing features and the support are a 5. They reply very quickly and help a lot with custom implementations in your store.

REK LLC

Mar 28, 2025  on Shopify

Doesn't allow you to track inventory and show when a specific option is out of stock. It used to but doesn't any longer.

Yumiko Test

Mar 26, 2025  on Shopify

⭐⭐⭐⭐⭐ Amazing service from APO! The team is super professional, efficient, and always goes the extra mile. Great attention to detail and fantastic support—highly recommend!

Living on Trend Australia

Mar 21, 2025  on Shopify

APO Product Options is a game-changer for my business. I offer a wide range of product options, and this app makes it seamless and easy to manage. It's super user-friendly, and the support team is second to none—always helpful, kind, and patient, even when I make silly mistakes. Couldn't run things as smoothly without it!

Giftwrap Shop

Mar 18, 2025  on Shopify

This APP use to be great. It did everything we needed for a company that sells personalised items but now it creates variants and products that are unneeded through this mws_apo_generated thing, my online store does not look good as there are sizes and colours that are duplicated. As someone in South Africa we do not get instant support. I understand that there are time differences but they should cater for different time zones. Now my customers cant checkout as it limits the quantity when they app is activated. And there is not one to assist me. I had to deactivate the app and need to start everything from scratch even though this was the best app for us.

Klover Products

Feb 20, 2025  on Shopify

This app was the only affordable option we found that lets customers customize their orders with compatible accessories. It's never given us any problems.

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