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Customer reviews: AdScale AI Ads Meta/Google Ads

Develop by AdScale

AdScale is a Shopify app designed to optimize ad performance and automate ad scaling for eCommerce stores. This review covers its features, pricing, and real user experiences to help merchants decide if it’s the right tool for their business.

Reviews (333)

Overall rating
4.8

What Merchants Think

Overall, merchants have mixed feelings about "AdScale: Facebook & Google Ads." While many appreciate the platform's features and customer service, particularly the support provided by team members like Nicole, Natalie, Ksenia, and Diana, some users have raised concerns about the platform's tracking accuracy, cost, and customer support responsiveness. Despite these issues, many merchants credit the app with improving their return on ad spend (ROAS) and helping them streamline advertising efforts.

Key Strengths

  • Effective customer support, particularly from Nicole, Natalie, Ksenia, and Diana, who are highlighted for their dedication and responsiveness.
  • Improved return on ad spend (ROAS) with some users reporting significant increases.
  • User-friendly interface that helps simplify ad management.
  • Comprehensive analytics and advertising tools that integrate well with Shopify stores.
  • Assistance in ad optimization and strategic planning that several users found invaluable.

Common Concerns

  • Issues with tracking accuracy, such as incorrect sales reporting.
  • High cost of the app, which may not be justified for all businesses, especially those with high ad spend.
  • Difficulties in accessing customer support promptly and effectively.
  • Steep learning curve for new users without a solid marketing strategy.
  • Concerns about transparency and clarity of billing processes.

Final Thoughts

"AdScale: Facebook & Google Ads" is a powerful tool for businesses seeking to optimize their digital advertising strategies. While the app has received praise for its capabilities and the outstanding support team, potential users should be aware of the associated costs and ensure they have a solid marketing foundation to fully benefit from its features. Despite some criticisms, the app continues to attract users who see significant benefits from its integrated approach and detailed analytics.

My Store

Sep 04, 2024  on Shopify

From Blaqnaira.com, new to E-commerce and drop shipping, I didn't realize ads and marketing was going to be a bigger challenge than building a shop and choosing my products. then I ran into AdScale, super easy to work with. After setting up my ads which was very easy with video assistance I started seeing progress on my stats. I got help from one of their staffs Nicole super awesome lady, very patience and went above and beyond to make sure my ads are properly setup for success. I can't wait to start hitting my milestones as far as sales are concerned but I definitely recommend AdScale for beginners and newbies like me.

TALADA

Sep 03, 2024  on Shopify

AdScale has been a game-changer for my advertising. The platform seamlessly integrates with Google and Instagram, making ad management a breeze. The tools for sending targeted texts and emails have boosted my client engagement, and the creative creation feature simplifies designing effective ads. Overall, AdScale streamlines my advertising efforts and helps me make smarter decisions, all in one place. Highly recommended!

My Shemen Wellness

Aug 27, 2024  on Shopify

AdScale feels like having a magic wand for our ads! Our store's ads have never looked better, and the results speak for themselves. It’s super easy to use, and we've seen more traffic and sales without any extra hassle. Definitely a must-have for any Shopify store!

Berber Handicraft

Aug 19, 2024  on Shopify

the support is very kind & professional

AB CORP

Jul 31, 2024  on Shopify

The app has worked well since I started using it almost 60 days ago… It’s easy to navigate and read results. The best part of working with Adscale is Nicole Kaminer! Her patience, expertise and commitment to customer Satisfaction is exceptional. I truly feel like she cares and is committed to my companies success. Thank you, Nicole !

Future Past Clothing

Jul 28, 2024  on Shopify

Great app, shows serious results and support from Nicole is amazing, many thanks!

Morice Shop

Jul 10, 2024  on Shopify

Best apps for managing ads, stats et and for sure the amazing support from Natalie who help us everyday!

INDGO

Jul 08, 2024  on Shopify

we've joined adscale 2 months ago and we love it the app gives us better control of our ads, friendly enviroment, better results. Recomended for in-house promotions

My Shemen

Jul 06, 2024  on Shopify

Great app! my ROAS more then double in one months amazing support! the team is always in contact with me and helping me to get better results. A MUST HAVE APP!

Monkey Undies

Jul 03, 2024  on Shopify

Natalie and her team are fantastic. Highly recommended for anyone serious about ad performance

Whisper & Loud

Jul 03, 2024  on Shopify

GALITA

Jul 03, 2024  on Shopify

amazing app , and amazing staff .

Alakazam Magic

Jul 02, 2024  on Shopify

Nicole has been a great help not only getting us up and running but always there to help. So far really happy with the app and service and we are starting to see some really great results.

Collectible Playing Cards

Jul 01, 2024  on Shopify

Must have App! We started using this App a little over a month ago. Our knowledge of Google and Facebook ads is a 1 out of 10. We used to spend a few thousand dollars per month with really no return. We were losing most of our investment. When we started working with Nicole, our sales exploded! Its like working with someone direct from Facebook and Google advertising. Our sales are currently 3-4 times what we are spending on advertising. Best of all, Nicole is super patient working with us and that is exactly what we needed! Highly recommenced !!!

סנדלי סולט ווטר & נעלי אולד סולס בישראל

Jun 19, 2024  on Shopify

We've been using Adscale for the past three months, and our experience has been very good so far. What truly sets Adscale apart is their outstanding customer support. Whenever I've had a question or needed assistance, Nadav from their support team has been incredibly responsive and helpful. His support has been instrumental in navigating the platform and maximizing its capabilities. It's evident that Adscale genuinely prioritizes their users' experience and is committed to ensuring we achieve our advertising goals.

Molecule-Perfume

Jun 18, 2024  on Shopify

Very satisfied with the system, personal and professional support. Fast response and very reasonable prices in relation to the market. Recommend!

Hauntless

Jun 05, 2024  on Shopify

I like the return I've seen so far since I started with Adscale in March. The largest benefit in my opinion is the extra help you can opt in for if you have no idea what you're doing with ads (like myself lol). Shoutout to Nicole for helping me optimize my account weekly and making it a straightforward/easy to understand process.

Secret Girls

Jun 05, 2024  on Shopify

i have been waiting for refund as we discussed on email and google meet

Zucker&Jagdwurst

May 29, 2024  on Shopify

We first started with Google Ads and unfortunately didn't quite understand it. That's why we opted for Adscale and got a really great introduction and explanation from Diana. She took a lot of time for us and still helps us very regularly with the creation of ads and the evaluation of performance. She is also always available by email, which is really great. Diana, you really do a great job! Isa

Tatiana M Designs

Apr 20, 2024  on Shopify

We recently started and Nicole has been super helpful! We are very happy so far and will definitely continue. She always answers questions and makes helpful suggestions.

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