been using for a while now, while its iterface is good, it is very bad in tracking ROAS. Sales which are not even generated from campaign are being reported as sales. there is no clarity on the sale and its performance. They tag everything to there pixel and have not logical explanation to this incorrect tracking.

UI is terrible. No live support. Very hard to understand what's going on.

Absolutely the worst experience. AdScales campaigns gave us a ROAS under 1x despite their customer support constantly asking us to keep spending when we wanted to end the trial. The final nail -- they promised to not charge us if we wanted to keep testing after the trial period. However, when we terminated the subscription, they ended up charging us (after initially promising a refund). Quite the scam!

Mijn ervaring met Adscale is ronduit teleurstellend. Vanaf het begin had ik problemen met de koppeling van mijn Shopify winkel. Ondanks meerdere pogingen om hulp te krijgen, was telefonisch contact niet mogelijk. Pas nadat ik een slechte review had geplaatst, werd ik benaderd door meerdere supportmedewerkers. Ze boden aan mij te helpen, de trialperiode met 2 maanden te verlengen en 2 maanden beheerondersteuning te bieden, op verzoek dat ik mijn slechte review zou verwijderen. Het is jammer dat ik eerst een slechte beoordeling moest schrijven om serieus genomen te worden. Als klant verwacht ik gewoon tijdige en goede hulp, zonder dat ik mijn frustraties publiekelijk hoef te uiten. Hoewel de koppeling na veel moeite eindelijk werkte, ben ik absoluut niet tevreden over de app zelf. Het programma is ingewikkeld, onoverzichtelijk en verre van gebruiksvriendelijk. Zelfs het maken van een eenvoudige remarketingcampagne bleek een frustrerende en onduidelijke ervaring. Het aanmaken en beheren van campagnes en advertentiegroepen in het algemeen is verwarrend en tijdrovend. Daarnaast merkte ik tot mijn schrik dat campagnes die ik had uitgeschakeld, na een tijd vanzelf weer geactiveerd werden. Dit gebeurde meerdere keren. Gelukkig zag ik het op tijd, maar dit soort fouten kan leiden tot onnodige kosten, en dat is onacceptabel. Uiteindelijk kies ik ervoor om mijn campagnes rechtstreeks via Facebook Ads Manager te beheren. Dit is eenvoudiger, overzichtelijker en bovendien gratis. Facebook biedt daarnaast telefonische ondersteuning, wat ik bij Adscale erg mis. Kortom, Adscale is niet de juiste keuze voor mij. Het werkt niet zoals ik verwacht van een professionele tool en het gebrek aan overzicht en gebruiksvriendelijkheid maakt het nog minder aantrekkelijk. Ik raad deze app niet aan

CHARGED ME AND WHEN I UNSUBSCRIBED KICKED ME OUT THE SYSTEM! SO I DID NOT GET TO FINISH THE MONTH I PAID FOR! SPOKE WITH A REPRESENTATIVE NAME FRANK THAT STATED HE WOULD REFUND ME, NOW I CANNOT GET A RESPONSE TO EMAILS. IF I COULD GIVE ZERO STARS I WOULD! OFFERED TO REFUND ME AND GIVE ME A FREE MONTH. BUT DID NOT HOLD UP TO IT.

Heel slechte service, ook brutaal reactie terug wanneer je meerdere keren netje vraagt om hulp, ze hadden ook beloofd om terug te bellen wat ook niet gedaan was, er wordt van alles verteld maar er komt geen resultaat, voor 199 euro per maand verwacht ik wel normaal service en ook dat je telefonisch bereikbaar moet zijn of minstens live chat wat ook bereikbaar moet zijn.

Frank, 1. You guys are selling a lie. You do not have a proprietary software that allows you to get lookalike audiences. That is what Daniel sold me on. 2. After realizing that you told me a lie and seeing you underperform I was stuck since I paid you $4,800 dollars and you were also loosing me money. 3. I call bull shit on you trying to convince me that you poured $4,800 dollars worth of resources into my campaign within the first 20 days. You were using the work from my previous agency. Both creatives and the ads they were running. I’ve been in business since 2017. I’ve also owned several other businesses over the last 30 years. I believed you figured out a way to use AI to find qualified customers and get them to our site. That is what Daniel was selling. It is also what you have on your own advertisement. Since 2018, AdScale AI has been revolutionizing ecommerce advertising with an innovative blend of cutting-edge AI technologies and proprietary data signals that even Google and Facebook ads don’t have access to. If this was real you didn’t need three months to do the same job everyone else is doing. Frank, that is why I call you guys a scam. That is what I believe the definition of a scam is, a dishonest scheme; a fraud, The reason I will not use you is because you lied. I can’t trust liars. You won’t even admit it. Instead you hide behind your contract. I would rather loose $4,800 then continue to be scammed by someone and work with people who sell a lie. Frank, Do you have “AI that has cutting edge technology” that no one else is using? I don’t think so. Plus, in all our emails you have not said you do. My friend, you are scamming people by promoting something you do not have. Every single marketer can use Pmax and use the learning tools in Google and Meta. You are not fooling me now. But, I did believe it when Daniel sold me on it which is why you have my money. Frank, you don’t get it. I would have stayed with you if you would have just told me the truth. At least fess up to the misconception. Instead you guys double down on the fabrication of your “Magic AI” that does not exist. I’m attaching your own advertisement for you. 1. You don’t have proprietary AI learning. 2. You never used AI Campaigns for me. 3. You don’t have your own AI Optimization. You use Googles and Metas 4. You never created AI creatives with stunning video, image & text ad creatives Those are all the things listed on your own advertisement. I should report you to Shopify for being deceptive. In 20 days all you did was use Google and Meta’s tools to run my campaigns which any company can do.

Too expensive.

SUCKED NOT ONE SALE.............

ME COBRO SIN USAR LA APLICACION, MAL SERVICIO

I tried this software for the second time. The first time, the results were not what I expected. The second time, Adscale destroyed my entire account. After I installed the app, all my products were duplicated in the merchant account, and the support team was unable to resolve the issue. Additionally, Adscale imported data blindly, including age and a lot of other irrelevant information that had nothing to do with my products. The results from the AI were also not as good as what I can achieve when I manage it myself. This app will not help grow your business, but it might help destroy it.

The support is abrubt and dissapointing for the amount of money the app costs. They just pull the ads from facebook, nothing AI about this app, no optimization.

why you are asking for permission to delete our google ads account and its data why i will allow this to use your app you cannot ask for such permissions to use your app which is not free by the way

I did not even use the app, so I uninstalled it after seeing the price I would be charged. I have reached out several times, and no response I just want to cancel my subscription that is all I never even used it because the price was ridiculous so I would like someone to get rid of this now and respond to me do not bother with this app