Taranker.Com Logo
AdScale AI Ads Meta/Google Ads logo

Customer reviews: AdScale AI Ads Meta/Google Ads

Develop by AdScale

AdScale is a Shopify app designed to optimize ad performance and automate ad scaling for eCommerce stores. This review covers its features, pricing, and real user experiences to help merchants decide if it’s the right tool for their business.

Reviews (333)

Overall rating
4.8

What Merchants Think

Overall, merchants have mixed feelings about "AdScale: Facebook & Google Ads." While many appreciate the platform's features and customer service, particularly the support provided by team members like Nicole, Natalie, Ksenia, and Diana, some users have raised concerns about the platform's tracking accuracy, cost, and customer support responsiveness. Despite these issues, many merchants credit the app with improving their return on ad spend (ROAS) and helping them streamline advertising efforts.

Key Strengths

  • Effective customer support, particularly from Nicole, Natalie, Ksenia, and Diana, who are highlighted for their dedication and responsiveness.
  • Improved return on ad spend (ROAS) with some users reporting significant increases.
  • User-friendly interface that helps simplify ad management.
  • Comprehensive analytics and advertising tools that integrate well with Shopify stores.
  • Assistance in ad optimization and strategic planning that several users found invaluable.

Common Concerns

  • Issues with tracking accuracy, such as incorrect sales reporting.
  • High cost of the app, which may not be justified for all businesses, especially those with high ad spend.
  • Difficulties in accessing customer support promptly and effectively.
  • Steep learning curve for new users without a solid marketing strategy.
  • Concerns about transparency and clarity of billing processes.

Final Thoughts

"AdScale: Facebook & Google Ads" is a powerful tool for businesses seeking to optimize their digital advertising strategies. While the app has received praise for its capabilities and the outstanding support team, potential users should be aware of the associated costs and ensure they have a solid marketing foundation to fully benefit from its features. Despite some criticisms, the app continues to attract users who see significant benefits from its integrated approach and detailed analytics.

Plane Perfect

Jan 06, 2025  on Shopify

I have used AdScale for about 2 years now with my Shopify store and had great success vs. using Meta platform direct. ROAS in AdScale vs. Meta has proven better with less confusion and set up times. They also offer a la carte hours and a hosting program to get professional help with set up and other campaign goals. Nicole Kaminer has been EXCELLENT to work with during this time. Out of all the people at AdScale Nicole has consistently been the absolute best to work with. Nicole is responsive, has great insights into campaign goals, maximizes ad spend and has a positive attitude at all times. If you're hesitant to sign up - give them a try and reach out to Nicole, you won't regret it!

Optica Yosy

Jan 05, 2025  on Shopify

I have been using this platform for the last month and its been amazing getting all the data information informant of you. Using the tools providing by this app helped me to reach out more costumers and increasing my daily revenue .

F1rstWarrior

Dec 29, 2024  on Shopify

Working with Nicole and AdScale is AMAZING! So helpful, already had a few video conferences to go over changes and perfect ads. I’m about a month in, so still working out the kinks, but the customer service is beyond anything I expected. It’s as if I have my own ads marketing agent just for my company.

Ventosa Shop

Dec 29, 2024  on Shopify

I recommend ! I just started my partnership with AdScale. The campaigns have only been running for 10 days. There haven't been many orders so far, but I'm getting all the instructions I need to improve the performance of my ads.

Jax n Daisy, Inc.

Dec 25, 2024  on Shopify

We have been working for AdScale for a year. We have been very pleased with everyone within the company. Our short term goals were hit in record time. We have worked with other advertising businesses without success. We recommend AdScale for all your advertising needs!

Petjew Kişiye Özel Hatıra Aksesuarları

Dec 25, 2024  on Shopify

Pro Air Tools

Dec 24, 2024  on Shopify

Natalie was amazing in detailing out explanations to my questions. I'm a total newbie and she made the transition to adscale very easy. On top of that she responded quite fast even on Christmas Eve/Day! I was not expecting that. It's still early stages of using the APP so I can't comment on that right now, only on the super awesome customer experience. thanks

École des dirigeant(e)s HEC Montréal

Dec 22, 2024  on Shopify

What an awesome customer service! Best partnership, thanks to Nicole K! Can't wait to keep growing with Adscale!

ECOHEADS

Dec 10, 2024  on Shopify

Really robust system, with a lot of features and possibilities, yet easy to setup and even easier to let run and optimize. The support from Nicole has been amazing and a MAJOR help as we got going. Her knowledge of the platform is outstanding and she has been able to easily spot ways that we can improve and get the most out of the system. Thank you!

Makobi Jeans USA

Dec 10, 2024  on Shopify

We have been working with Adscale for past four weeks . We are very happy with result . We have started with Meta ads and now they are doing our google ads . Person that handles our account is great. She is very caring and gives a great feedback . I am very happy working with them .

Tooth of the Arrow Broadheads

Dec 01, 2024  on Shopify

So far so good. Just as advertised, and very helpful when questions come up! Natalie is great!

Gaucho Ninja

Nov 27, 2024  on Shopify

In about 3 weeks of using this app, and with a background of painful experience with ads on google and meta, our business managed to generate a ROAS of 500%. The way the app connects with Meta and Google, and then reaches the targeted audience, makes it a powerful tool to have. It is not cheap, but it is worth the investment. The other really good thing about the app is the analytics, giving us a powerful insight of the customers, products and the business in general. I haven't tried the new email/sms features, so I can't comment on that.

Sloane Fine Tea Merchants

Nov 25, 2024  on Shopify

Our AdScale team (Anna & Ivan) helped us get our Meta and Google ads started and took the headache out of the process, allowing us to exclusively focus on the creative. Really thrilled with our progress and has overall made the whole ad process effortless for us.

Double C Western Supply

Nov 25, 2024  on Shopify

Great customer service and super easy to use! So thankful for this service as a small business owner.

Laser Madeira

Nov 25, 2024  on Shopify

Excellent solution. At first it may be a little complicated to understand all the solutions the application has, but then we start to see that it is very easy to use. We had great help from Natalie who helped us at a delicate moment in sales with the change of agency we had but today we are satisfied with the results. We will certainly continue to work with Adscale.

Atlantic Fine Furniture Inc

Nov 25, 2024  on Shopify

Very effective app. Easy to learn and easy to use. When issues occur, support is available and helpful. Especially Natalie. Highly recommend using it.

The Slanket

Nov 21, 2024  on Shopify

Been using this app for a few weeks and it makes working with ads on Facebook / Instagram and Google a lot easier than using their own systems individually. Not as much AI as I hoped for the entry level but still its been good. My company The Slanket has been benefiting from their system and Nicole has been great to work with.

Jex

Nov 20, 2024  on Shopify

I recently launched a brand new Shopify store, and I couldn't be more impressed with the exceptional service from Natalie and the AdScale team. From the moment I reached out, their support has been incredibly responsive, guiding me every step of the way as I navigate the complexities of e-commerce. Their expertise and commitment to my success have made all the difference in getting my store up and running smoothly. Highly recommend their team for anyone looking to build and grow their online business!

Sports Trading Cards UK

Nov 19, 2024  on Shopify

We’ve been using this marketing app on Shopify for a while now, and we’re incredibly impressed with the results! Our Return on Ad Spend (ROAS) has seen a significant increase, and the app’s tools have helped us streamline and optimize our campaigns effectively. What really stands out, though, is the exceptional customer service. Our account manager, Ksenia, has been an absolute game-changer. She’s incredibly professional, knowledgeable, and always ready with actionable insights that have made a tangible difference in our marketing strategy. Her expertise has helped us reach new customers and grow our sales in ways we didn’t expect. Overall, the app has been a great asset to our business, and we highly recommend it to anyone looking to improve their marketing efforts and boost sales on Shopify. The combination of powerful tools and outstanding support has exceeded our expectations!

ONLY IN AMERICA

Nov 18, 2024  on Shopify

This is the BEST Ad Company I've used to date. Very helpful. Also my ads manager Kseniya might be the nicest person on planet earth! I'm a life time customer.

Scroll to Top