Addly App Review: Features, Pros & Cons for Shopify

Customer reviews: Addly • AI Bundles & Upsells

Addly is a Shopify app designed to help merchants enhance their store's marketing and sales strategies. This review covers its features, pricing, and real user experiences to help you decide if it’s the right fit for your business.

Reviews (122)

Overall rating

4.9

5

80
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What Merchants Think

Merchants are overwhelmingly positive about "Addly • AI Bundles & Upsells," praising its user-friendly interface and its ability to significantly boost average order value (AOV) through smart upsell and bundle offers. Many users commend the app’s excellent customer support, noting its responsiveness and effectiveness in problem-solving. However, there are some concerns about the app's pricing model.

Key Strengths

Exceptional customer support, with specific mentions of N. Nikolov and A. Kayali for their assistance.
Intuitive user interface that is easy to set up and operate.
Effective at increasing average order value through bundles and upsells.
Integrates seamlessly with Shopify and supports multiple languages.
Flexible pricing model that includes both free and paid options based on sales success.
Customizable features like "Frequently Bought Together" slider and manual/AI-driven upsell options.

Common Concerns

The pricing model, perceived as escalating with sales volume, is seen as unreasonable by some merchants.
Some features that are anticipated by users are yet to be implemented.
Concerns about the need to transition to a paid plan after initial usage.

Final Thoughts

Overall, "Addly • AI Bundles & Upsells" is well-received by merchants for its effectiveness in enhancing sales and its stellar customer service. While the app's pricing strategy may not suit every user, its positive impact on e-commerce sales and the substantial support from the team make it a recommended tool for those looking to optimize their store’s potential.

Knee Pillow

Mar 31, 2024 on Shopify

Good app, but it's not actually free. After less than a week of using they sent a message that you need to move to paid plan or it will stop working, i.e. bait and switch, which was disappointing.

Elektroniktrade

Mar 26, 2024 on Shopify

Ein Super Support habe ich erhalten und extrem sehr schnell, er hat mir noch Tipps gegeben für die Mengenrabatt Funktion. Er hat es mir auch auf die andere Sprache angepasst. Super APP Super Support Ich würde dies jedem empfehlen. es ist großartig. I received great support and extremely quickly, he also gave me tips for the quantity discount function. He also adapted it to the other language for me. Great APP Great support I would recommend this to everyone. it is great.

Squadafum

Mar 25, 2024 on Shopify

I have tested several apps similar to this one and without a doubt this is the best of them, it has the best features, the best options for creating offers, volume sales and above all, with exceptional customer service, I highly recommend it!

CampScape

Feb 02, 2024 on Shopify

A good application, easy to use, support is always in touch ready to solve literally any problem you have. I recommend!

Amore

Dec 04, 2023 on Shopify

I am happy with this app. First the design really didn't work on my website but customer support changed the design for me so that it fits my website very well. And they did this for me on spot too!

Local Supplies Trading LLC

Nov 28, 2023 on Shopify

AWESOME & WONDERFUL APP & CUSTOMER SERVICE. I tried several Apps in all of today, at first I thought of going for free apps since I have a lot of websites running on several paid apps. But then I wasted loads of time having to install and uninstall the free apps due to compatibility and design issues... long story short... I found this ADDLY app and loved it in one click of installation. After installing it... I faced one minor issue as my theme caused or two stuffs to break. But then in less than few seconds of contacting the SUPPORT, my issues were resolved amazingly fast and he even did more to support me with other issues on my website layout. So much love and thanks to N. Nikolov... the Customer support who tended to my concerns... Guys, y'all need to be using this app across your websites... It's an amazing tool.