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Customer reviews: Addly • AI Bundles & Upsells

Develop by Ninety9 🥇

Reviews (230)

Overall rating
4.9

What Merchants Think

Merchants are overwhelmingly positive about "Addly • AI Bundles & Upsells," praising its user-friendly interface and its ability to significantly boost average order value (AOV) through smart upsell and bundle offers. Many users commend the app’s excellent customer support, noting its responsiveness and effectiveness in problem-solving. However, there are some concerns about the app's pricing model.

Key Strengths

  • Exceptional customer support, with specific mentions of N. Nikolov and A. Kayali for their assistance.
  • Intuitive user interface that is easy to set up and operate.
  • Effective at increasing average order value through bundles and upsells.
  • Integrates seamlessly with Shopify and supports multiple languages.
  • Flexible pricing model that includes both free and paid options based on sales success.
  • Customizable features like "Frequently Bought Together" slider and manual/AI-driven upsell options.

Common Concerns

  • The pricing model, perceived as escalating with sales volume, is seen as unreasonable by some merchants.
  • Some features that are anticipated by users are yet to be implemented.
  • Concerns about the need to transition to a paid plan after initial usage.

Final Thoughts

Overall, "Addly • AI Bundles & Upsells" is well-received by merchants for its effectiveness in enhancing sales and its stellar customer service. While the app's pricing strategy may not suit every user, its positive impact on e-commerce sales and the substantial support from the team make it a recommended tool for those looking to optimize their store’s potential.

CampScape

Feb 02, 2024  on Shopify

A good application, easy to use, support is always in touch ready to solve literally any problem you have. I recommend!

Amore

Dec 04, 2023  on Shopify

I am happy with this app. First the design really didn't work on my website but customer support changed the design for me so that it fits my website very well. And they did this for me on spot too!

Local Supplies Trading LLC

Nov 28, 2023  on Shopify

AWESOME & WONDERFUL APP & CUSTOMER SERVICE. I tried several Apps in all of today, at first I thought of going for free apps since I have a lot of websites running on several paid apps. But then I wasted loads of time having to install and uninstall the free apps due to compatibility and design issues... long story short... I found this ADDLY app and loved it in one click of installation. After installing it... I faced one minor issue as my theme caused or two stuffs to break. But then in less than few seconds of contacting the SUPPORT, my issues were resolved amazingly fast and he even did more to support me with other issues on my website layout. So much love and thanks to N. Nikolov... the Customer support who tended to my concerns... Guys, y'all need to be using this app across your websites... It's an amazing tool.

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