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Customer reviews: Addly • AI Bundles & Upsells

Develop by Ninety9 🥇

Reviews (225)

Overall rating
4.9

What Merchants Think

Merchants are overwhelmingly positive about "Addly • AI Bundles & Upsells," praising its user-friendly interface and its ability to significantly boost average order value (AOV) through smart upsell and bundle offers. Many users commend the app’s excellent customer support, noting its responsiveness and effectiveness in problem-solving. However, there are some concerns about the app's pricing model.

Key Strengths

  • Exceptional customer support, with specific mentions of N. Nikolov and A. Kayali for their assistance.
  • Intuitive user interface that is easy to set up and operate.
  • Effective at increasing average order value through bundles and upsells.
  • Integrates seamlessly with Shopify and supports multiple languages.
  • Flexible pricing model that includes both free and paid options based on sales success.
  • Customizable features like "Frequently Bought Together" slider and manual/AI-driven upsell options.

Common Concerns

  • The pricing model, perceived as escalating with sales volume, is seen as unreasonable by some merchants.
  • Some features that are anticipated by users are yet to be implemented.
  • Concerns about the need to transition to a paid plan after initial usage.

Final Thoughts

Overall, "Addly • AI Bundles & Upsells" is well-received by merchants for its effectiveness in enhancing sales and its stellar customer service. While the app's pricing strategy may not suit every user, its positive impact on e-commerce sales and the substantial support from the team make it a recommended tool for those looking to optimize their store’s potential.

Humblic

Sep 07, 2024  on Shopify

Addly has been a game-changer for my store! The bundle upsell feature is super easy to set up and has significantly boosted my average order value. I love how seamlessly it integrates with my existing products, offering customers great deals while increasing my sales. The support team is also fantastic—quick responses and always helpful. Highly recommend Addly to anyone looking to maximize their store’s potential!

Invictora

Sep 04, 2024  on Shopify

Truly the best bundle application to use. Easy to set up your first offers, everything is intuitive. Big plus for the customer service, which is brilliant, answering all your questions within minutes and taking your recommendations into account.

LouxJewels

Aug 28, 2024  on Shopify

Extremely reasonable and helpful. I want to personally think Nikolov for the amazing help provided to me in a moment of frustration!! I recommend plz keep this app eternally!!!! Thanks for the generosity it means a ton

Wallyte

Jul 06, 2024  on Shopify

Honestly, a very good app. I've been able to use it for several stores, and each time, the support team is attentive and manages to solve problems quickly

Vivo Cosmetics International

Jul 05, 2024  on Shopify

Addly • AI Bundles & Upsells distinguishes itself as a top-tier app for upselling. Right from the start, their customer service has been remarkably responsive, even before we had installed the app. We owe a special thanks to A. Kayali for their quick and thorough assistance, which played a crucial role in our decision to implement the app on our global website. A standout feature of Addly is its comprehensive multi-language support, which we found lacking in other similar apps. Our site supports four languages, including Arabic, which often suffers from poor translation in other solutions. Addly allows us to edit translations, ensuring they are accurate and consistent across all languages. The app is easy to use, and the customer service team is readily available. N. Nikolov quickly answered all our questions and provided effective solutions, enhancing our overall experience. Additionally, the app's pricing model is very reasonable. You only pay if the app generates sales, making it a risk-free investment, and a Win-Win when the app generates sales. We highly recommend Addly • AI Bundles & Upsells for its excellent features and outstanding customer support.

Luca Sestak

Jul 03, 2024  on Shopify

The support was awesome, really helpful and understanding! A great app so far. Easy to use and customizable. Some features I miss now will be added in an update so I'm really looking forward to that.

Dhaka Dash

Jul 02, 2024  on Shopify

Love the app, best customer service. Nikolay Nikolov is amazing person who did custom coding for me... 5Stars, best Customer service!

INHALCO

Apr 24, 2024  on Shopify

The pricing is unreasonable because it increases with our sales volume. For sales of $500-$1000, the cost is $24.99. For sales of $1000-$2500, the cost is $44.99, and it keeps going up from there. I’m not sure how the plugin calculates which orders it attributes to itself. After installing it, I didn’t notice a significant increase in overall site sales or conversion rates, and even after uninstalling it, I didn’t notice a significant drop in sales. But its pricing is on a sliding scale. I'm going to try a different plugin instead.

PILOTDIARY

Apr 24, 2024  on Shopify

The pricing is unreasonable because it increases with our sales volume. For sales of $500-$1000, the cost is $24.99. For sales of $1000-$2500, the cost is $44.99, and it keeps going up from there. I’m not sure how the plugin calculates which orders it attributes to itself. After installing it, I didn’t notice a significant increase in overall site sales or conversion rates, and even after uninstalling it, I didn’t notice a significant drop in sales. But its pricing is on a sliding scale. I'm going to try a different plugin instead.

Adria

Apr 21, 2024  on Shopify

Awesome support very quick to setup ! missing a few features but this is still a good offer for free !

KIDZMART

Apr 20, 2024  on Shopify

Things have been smooth sailing! The customer service I've experienced is unparalleled! Kudos to you all for a job well done.special thanks to N. Nikolov

Byminimal Home

Apr 18, 2024  on Shopify

The APP is too easy to configure and the interface is really good. Also the support team are the best. Always trying to do her best to help with any issues.

Air Zenix

Apr 18, 2024  on Shopify

Awesome support! & great app! Very happy with the service, the developers listen and fix to suit your needs, very impressed!

AN DIGITAL LOCK

Apr 02, 2024  on Shopify

Amazing app that helps you with conversions, easy to use, and looks great. The support team is very patient and efficient.

Knee Pillow

Mar 31, 2024  on Shopify

Good app, but it's not actually free. After less than a week of using they sent a message that you need to move to paid plan or it will stop working, i.e. bait and switch, which was disappointing.

Elektroniktrade

Mar 26, 2024  on Shopify

Ein Super Support habe ich erhalten und extrem sehr schnell, er hat mir noch Tipps gegeben für die Mengenrabatt Funktion. Er hat es mir auch auf die andere Sprache angepasst. Super APP Super Support Ich würde dies jedem empfehlen. es ist großartig. I received great support and extremely quickly, he also gave me tips for the quantity discount function. He also adapted it to the other language for me. Great APP Great support I would recommend this to everyone. it is great.

Squadafum

Mar 25, 2024  on Shopify

I have tested several apps similar to this one and without a doubt this is the best of them, it has the best features, the best options for creating offers, volume sales and above all, with exceptional customer service, I highly recommend it!

CampScape

Feb 02, 2024  on Shopify

A good application, easy to use, support is always in touch ready to solve literally any problem you have. I recommend!

Amore

Dec 04, 2023  on Shopify

I am happy with this app. First the design really didn't work on my website but customer support changed the design for me so that it fits my website very well. And they did this for me on spot too!

Local Supplies Trading LLC

Nov 28, 2023  on Shopify

AWESOME & WONDERFUL APP & CUSTOMER SERVICE. I tried several Apps in all of today, at first I thought of going for free apps since I have a lot of websites running on several paid apps. But then I wasted loads of time having to install and uninstall the free apps due to compatibility and design issues... long story short... I found this ADDLY app and loved it in one click of installation. After installing it... I faced one minor issue as my theme caused or two stuffs to break. But then in less than few seconds of contacting the SUPPORT, my issues were resolved amazingly fast and he even did more to support me with other issues on my website layout. So much love and thanks to N. Nikolov... the Customer support who tended to my concerns... Guys, y'all need to be using this app across your websites... It's an amazing tool.

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