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Customer reviews: Addly • AI Bundles & Upsells

Develop by Ninety9 🥇

Reviews (225)

Overall rating
4.9

What Merchants Think

Merchants are overwhelmingly positive about "Addly • AI Bundles & Upsells," praising its user-friendly interface and its ability to significantly boost average order value (AOV) through smart upsell and bundle offers. Many users commend the app’s excellent customer support, noting its responsiveness and effectiveness in problem-solving. However, there are some concerns about the app's pricing model.

Key Strengths

  • Exceptional customer support, with specific mentions of N. Nikolov and A. Kayali for their assistance.
  • Intuitive user interface that is easy to set up and operate.
  • Effective at increasing average order value through bundles and upsells.
  • Integrates seamlessly with Shopify and supports multiple languages.
  • Flexible pricing model that includes both free and paid options based on sales success.
  • Customizable features like "Frequently Bought Together" slider and manual/AI-driven upsell options.

Common Concerns

  • The pricing model, perceived as escalating with sales volume, is seen as unreasonable by some merchants.
  • Some features that are anticipated by users are yet to be implemented.
  • Concerns about the need to transition to a paid plan after initial usage.

Final Thoughts

Overall, "Addly • AI Bundles & Upsells" is well-received by merchants for its effectiveness in enhancing sales and its stellar customer service. While the app's pricing strategy may not suit every user, its positive impact on e-commerce sales and the substantial support from the team make it a recommended tool for those looking to optimize their store’s potential.

Knee Pillow

Mar 31, 2024  on Shopify

Good app, but it's not actually free. After less than a week of using they sent a message that you need to move to paid plan or it will stop working, i.e. bait and switch, which was disappointing.

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