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Customer reviews: Addly • AI Bundles & Upsells

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<h3>What Merchants Think</h3> <p>Merchants are overwhelmingly positive about "Addly • AI Bundles &amp; Upsells," praising its user-friendly interface and its ability to significantly boost average order value (AOV) through smart upsell and bundle offers. Many users commend the app’s excellent customer support, noting its responsiveness and effectiveness in problem-solving. However, there are some concerns about the app's pricing model.</p> <h3>Key Strengths</h3> <ul> <li>Exceptional customer support, with specific mentions of N. Nikolov and A. Kayali for their assistance.</li> <li>Intuitive user interface that is easy to set up and operate.</li> <li>Effective at increasing average order value through bundles and upsells.</li> <li>Integrates seamlessly with Shopify and supports multiple languages.</li> <li>Flexible pricing model that includes both free and paid options based on sales success.</li> <li>Customizable features like "Frequently Bought Together" slider and manual/AI-driven upsell options.</li> </ul> <h3>Common Concerns</h3> <ul> <li>The pricing model, perceived as escalating with sales volume, is seen as unreasonable by some merchants.</li> <li>Some features that are anticipated by users are yet to be implemented.</li> <li>Concerns about the need to transition to a paid plan after initial usage.<li> </ul> <h3>Final Thoughts</h3> <p>Overall, "Addly • AI Bundles &amp; Upsells" is well-received by merchants for its effectiveness in enhancing sales and its stellar customer service. While the app's pricing strategy may not suit every user, its positive impact on e-commerce sales and the substantial support from the team make it a recommended tool for those looking to optimize their store’s potential.</p>

Reviews (230)

Overall rating
4.9

What Merchants Think

Merchants are overwhelmingly positive about "Addly • AI Bundles & Upsells," praising its user-friendly interface and its ability to significantly boost average order value (AOV) through smart upsell and bundle offers. Many users commend the app’s excellent customer support, noting its responsiveness and effectiveness in problem-solving. However, there are some concerns about the app's pricing model.

Key Strengths

  • Exceptional customer support, with specific mentions of N. Nikolov and A. Kayali for their assistance.
  • Intuitive user interface that is easy to set up and operate.
  • Effective at increasing average order value through bundles and upsells.
  • Integrates seamlessly with Shopify and supports multiple languages.
  • Flexible pricing model that includes both free and paid options based on sales success.
  • Customizable features like "Frequently Bought Together" slider and manual/AI-driven upsell options.

Common Concerns

  • The pricing model, perceived as escalating with sales volume, is seen as unreasonable by some merchants.
  • Some features that are anticipated by users are yet to be implemented.
  • Concerns about the need to transition to a paid plan after initial usage.

Final Thoughts

Overall, "Addly • AI Bundles & Upsells" is well-received by merchants for its effectiveness in enhancing sales and its stellar customer service. While the app's pricing strategy may not suit every user, its positive impact on e-commerce sales and the substantial support from the team make it a recommended tool for those looking to optimize their store’s potential.

Mr Resin

Mar 11, 2025  on Shopify

This tool is fantastic and has been incredibly helpful in upselling to our customers. The customer support team is also outstanding. We encountered an issue with H1 tags affecting some product descriptions, and Nikolov went above and beyond to help us understand the root cause—even though the problem wasn’t entirely related to the app itself but rather a mix of factors. Overall, an excellent app with a dedicated team behind it!

DSG OUTERWEAR

Feb 25, 2025  on Shopify

In a hold pattern to implement this app. While I like what I see with the app features, I can't spend any time implementing an app where they don't have the pricing structure figured out yet. It may be less than $30/month, but for all I know it could be $500/month. Will check back when they have this 100% figured out - hopefully the first part of March.

Exowear

Feb 24, 2025  on Shopify

At first I was super impressed because it has lots of features & unbelievably customizable. Also, their support response was also very quick; however, after the first interaction I couldn't get a live agent anymore. Not sure why their chat support doesn't place you in a queue like most other apps - inconvenient in that sense. I would recommend if you have some patience.

Nuit Belle

Feb 14, 2025  on Shopify

N. Nikolov helped me for full setup, step by step. This is only app u need if u want to create bundle for ur products.

TrendingSelection

Feb 03, 2025  on Shopify

the service of Addly is 10 a full 10 for sure every time I have a question or I want something different they handle so quick and effective. this can not be said about allot of apps here . Addly got my vote

furnSpot

Feb 02, 2025  on Shopify

I would strongly recommend this app, they have a lot of option for different types of offer, and they have good design and simple and easy to use the app. Their customer support is one of the best I have ever came across, especially N.Nikolov, helped me out a lot and very supportive and helpful. I STRONGLY recommend this app for other shopify users.

JustDrink Russo

Jan 25, 2025  on Shopify

App davvero utile e ben fatta, facile da intuire. La funzione AI inoltre risparmia un sacco di lavoro ed è accurata. L'ho installata su più store e sto già vedendo risultati, sicuramente un'ottima app per aumentare il carrello medio. Aggiungo anche che l'assistenza è molto cordiale e presente. Consigliata!

mojabasics

Jan 24, 2025  on Shopify

First off, this app really helped me with what I needed. Almost exactly. The user interface is REALLY friendly. To top it off, I had some issues with the app. I messaged with N. Nikolov and they fixed ALL of my problems, in like 5 minutes. Amazing coder. I hope much success to this company. Cheers!

Rocky's Famous Treats

Jan 24, 2025  on Shopify

Wish I found this app when I 1st set up my store. It's so much better than the previous 3 similar ones I tried. Very easy to setup, use, and get working on my website. Customer service on the live chat is top tier and actually helpful and knowledgeable which is highly important to me.

Mocket

Jan 23, 2025  on Shopify

Fast bundle creation, very fast reply from assistance good and simple app for apply discount with bundle.

The Dragon's Treasure

Jan 18, 2025  on Shopify

App seems to do what it's supposed to do. Best part, there was some technical glitch I had, so I went to live chat. Actually spoke with a human and not a robot. Gave them screenshots, they fixed the problem from their end. Quickest, easiest time I've had with a minor problem being fixed, and from almost 10 years on Shopify that is a RARE treat indeed.

Luviano

Nov 29, 2024  on Shopify

I have never come across an app as customizable and perfectly functioning as this one. Every feature feels thoughtfully designed, and it’s clear that a lot of attention has been put into making it user-friendly and versatile. I had some very specific requests, and the support team went above and beyond to make sure everything was set up exactly the way I needed. Their responsiveness and dedication were truly impressive. If you’re looking for an app that not only delivers on its promises but exceeds expectations, I can wholeheartedly recommend this one. You won’t be disappointed!

Yoga Hero

Nov 21, 2024  on Shopify

We love the app, it definitely increases our monthly revenue. Support is also amazing, after having an issue we were immediately able to chat on live chat and got the issue fixed and some styling help. Thank you Mr. Nikolov!

WineLuminar

Nov 19, 2024  on Shopify

Addly - AI Bundles & Upsells is an exceptional Shopify app that helps boost average order value (AOV) with smart upsell and bundle offers. The AI analyzes the past three months of order data to create highly accurate cross-sell and upsell recommendations tailored to customer behavior. The flexibility to use both AI-driven and manual modes is a huge plus, allowing me to promote specific products or rely on automation for optimal results. The customer service is absolutely fantastic. They are really helpful! The app’s "Frequently Bought Together" slider is beautifully designed and customizable, fitting seamlessly with my store's branding. Features like volume discounts, product add-ons, and mix-and-match bundles are incredibly effective for driving sales and clearing inventory. The detailed analytics also provide valuable insights into the best-performing offers. Easy to set up, fully compatible with Shopify’s latest themes, and free to use, Addly is a must-have for any merchant looking to grow their business. Highly recommended!

ILSE VEENING

Nov 09, 2024  on Shopify

Een fijne app. Toen iets niet lukte ben ik erg snel en fijn geholpen! Het probleem dat ik ondervond is nu opgelost.

Glow & Grace Luxe

Nov 07, 2024  on Shopify

Very good APP! Easy to work with. And customer care is in very high level. I had small issue with app and it was solved in seconds.

Lil' Smilers UK

Oct 18, 2024  on Shopify

An absolutely fantastic experience with A. Kayali. Really helpful and made everything so easy! Love using the Addly app! Would highly recommend and also the customer service is phenomenal! Thank you!

Supplement Hub Global

Oct 14, 2024  on Shopify

This is an outstanding bundles app, and it’s even available for free. The app offers an impressive array of features, many of which surpass those found in paid alternatives. The customer support team is incredibly responsive, providing fast and efficient assistance. Overall, it’s an exceptional app with excellent support, delivering everything you could need for managing bundles.

TrueWater

Sep 30, 2024  on Shopify

Great bundle application to use. Easy set up and easily customization options. Furthermore fast and good customer support.

Euphoric Bodhi

Sep 28, 2024  on Shopify

Amazing support received from Nikolov, whom patiently assisted me with an slight glitch on my end and rectified the issue I was experiencing with discounts that's were not triggering on my end. I would definitely recommend the use of their app, and also to reach out without any hesitation. :) Great customer service, and easy to use app.

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