Proveway PayPal Tracking Sync logo

Customer reviews: Proveway PayPal Tracking Sync

Develop by Proveway

Reviews (370)

Overall rating
5

What Merchants Think

The "Proveway PayPal Tracking Sync" app is generally well-received by merchants, who particularly appreciate its ability to seamlessly integrate tracking information with PayPal and Stripe. Many users highlight the exceptional customer support they receive, noting specific team members for their professionalism and helpfulness. Overall, the app is considered essential for businesses using Shopify and dealing with payment processors, helping to avoid fund holds and enhance store compliance.

Key Strengths

  • Seamless PayPal and Stripe tracking integration
  • Outstanding and responsive customer service
  • Helpful guidance on website compliance and improvements
  • Ease of setup and user-friendly interface
  • Quick resolution of payment holds

Common Concerns

  • Pricing can be a concern for some merchants
  • Limited email updates without status changes
  • App's comprehensive features may require initial guidance

Final Thoughts

The "Proveway PayPal Tracking Sync" app is a highly regarded tool for Shopify store owners looking to enhance their order management and payment processing capabilities. With its efficient syncing between PayPal and Stripe, coupled with top-tier customer service, it has become a vital app for many merchants. While there are some concerns about pricing and feature understanding, the overall feedback underscores the app's value and effectiveness in addressing payment processing challenges.

Préstigebags

Apr 22, 2024  on Shopify

Everything works perfectly. Great Support Team. Will use it on every single of my Stores to ensure my Cashflow is not interrupted. Special thanks to Shruti from the Support Team! :-)

MDARI

Apr 18, 2024  on Shopify

The support team is really helpful. You get reply within 5-10 mins. Syeda from support team, really helped me in verifying my website

BOFLE

Apr 16, 2024  on Shopify

Vijaya helped me with my store review. Was very quick and detailed, got things done in less than 10 minutes. Very polite as well

GNexus

Apr 14, 2024  on Shopify

I am so glad I found this app. This will help me to avoid bans from PayPal. Great customer service. Syeda was able to help make sure my store was compliant with PayPals guidelines. She was very professional and helpful.

Rosland Ridge

Apr 10, 2024  on Shopify

Syeda helped me with my store review. Was very quick and detailed, got things done in less than 10 minutes. Very polite as well :)

Crit Eye Gadgets

Apr 05, 2024  on Shopify

As soon as I installed the app I got assisted with everything. Thanks to Shruti(assistant) I fixed everything that was wrong with my page and manage to connect my account to the app.

tailsandpets

Apr 01, 2024  on Shopify

I enjoyed how they went through each section and told me what needed tweaking or minor things I may have forgot to add. I also enjoyed the customer service and they responded almost immediately. Shruti was a great help overall. Thank you!

alenyo.com

Mar 30, 2024  on Shopify

Tolle App und außerdem guter und netter Support! Ich hatte Shruti als Support und sie war äußerst freundlich und und musste nicht lange auf eine Anwort warten. Sie ist auf alle meine fehlenden Sachen eingegangen und hat mir geholfen, Informationen zu vervollständigen um keine PayPal-Hold zu bekommen! Kann ich sehr empfehlen! :)

ALAURA

Mar 28, 2024  on Shopify

I highly recommend this app! it's a time saver & no more struggles with uploading tracking numbers every time or hiring someone else doing it! Also, i got a full FREE assistance from their customer service, Syeda was lovely and gave me a review of my store so i can avoid all bans from PayPal

Belle Scribe

Mar 26, 2024  on Shopify

This app is a game changer and the support team is incredibly good. Syeda in particular really helped me understand everything and get me started asap. Highly Recommend!

Ozthentic

Mar 26, 2024  on Shopify

Excellent app as did a free store review including reviewing all my policies and store footer etc to ensure it was best practice! How good is that! That alone is worthwhile. Also, you can sync with Paypal and Stripe orders to ensure you are not banned for auto updates. Yijaya was an awesome help!

SnorinGuardian

Mar 23, 2024  on Shopify

Absolutely wonderful customer service. very helpful and great feedback. Answered all my question with good explanations

PostureBros

Mar 21, 2024  on Shopify

truly a fantastic app with perfect customer support. I talked to a girl, Vijaya, and I think I understand better how Paypal payments work now than in a year of dropshipping. She helped me with the site overhaul and I can only be grateful to her. Thank you very much

Sonic Printer

Mar 20, 2024  on Shopify

It was a very nice service they cleared all of my queries as its my 1st time on shopify great service by Syeda.

tendra

Mar 19, 2024  on Shopify

Syeda was fantastic! Fast replies and very informative. I just got this app but can definitely see it helping me avoid annoying holds in the future.

Bucello

Mar 16, 2024  on Shopify

Syeda provided excellent assistance in setting everything up for me. She was incredibly responsive, promptly addressing my messages. Her explanations were thorough and easy to grasp, making each step clear. I greatly appreciated her support and eagerly anticipate future collaborations.Rmadan Kareem Sister .

@curvenpeach | Pleasure Wands

Mar 02, 2024  on Shopify

Vijaya was very helpful with my store review. I have been using this app for more than a year and I am satisfied. It does what it claims to do

GiftedPouch

Dec 20, 2023  on Shopify

I recently added UpTrack's order tracking to my Shopify store, aiming to boost the customer experience. The app has been a great help, though a few tweaks could make it even better. UpTrack's order tracking feature lets both me and my customers keep an eye on packages in real-time, adding a sense of security to their shopping journey. Setting it up was a breeze thanks to the easy step-by-step guide. Initially, I was concerned about not getting email updates for order changes. Shruti from the support team quickly eased my worries, explaining that emails are sent only when there's a status change. The instructions to enable this were clear, and the prompt assistance was much appreciated. Dealing with customer inquiries about order statuses was a bit overwhelming. While new orders trigger email notifications after activating the tracking feature, it's worth noting this applies only to future orders. The pricing structure was a bit confusing at first, but with Shruti's guidance, I learned the tracking page is free. Charges only come when syncing orders, with a generous free limit of 500 shipments per month. In summary, UpTrack is a valuable tool for order tracking. Improvements in communication and user guidance would make it even more user-friendly. Kudos to Shruti for her quick and helpful support; it leaves me optimistic about the app's future updates.

mypawsomestore

Nov 21, 2023  on Shopify

I like this app, it makes my job so much easier! The support team is great and very responsive. I will add another review when I use it more but until now it works perfectly!

Scroll to Top