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Customer reviews: Proveway PayPal Tracking Sync

Develop by Proveway

Reviews (370)

Overall rating
5

What Merchants Think

The "Proveway PayPal Tracking Sync" app is generally well-received by merchants, who particularly appreciate its ability to seamlessly integrate tracking information with PayPal and Stripe. Many users highlight the exceptional customer support they receive, noting specific team members for their professionalism and helpfulness. Overall, the app is considered essential for businesses using Shopify and dealing with payment processors, helping to avoid fund holds and enhance store compliance.

Key Strengths

  • Seamless PayPal and Stripe tracking integration
  • Outstanding and responsive customer service
  • Helpful guidance on website compliance and improvements
  • Ease of setup and user-friendly interface
  • Quick resolution of payment holds

Common Concerns

  • Pricing can be a concern for some merchants
  • Limited email updates without status changes
  • App's comprehensive features may require initial guidance

Final Thoughts

The "Proveway PayPal Tracking Sync" app is a highly regarded tool for Shopify store owners looking to enhance their order management and payment processing capabilities. With its efficient syncing between PayPal and Stripe, coupled with top-tier customer service, it has become a vital app for many merchants. While there are some concerns about pricing and feature understanding, the overall feedback underscores the app's value and effectiveness in addressing payment processing challenges.

AllSpirits

Feb 19, 2025  on Shopify

I had the pleasure of receiving a detailed website review from Vijaya to avoid PayPal holds. Her professional approach and helpful suggestions significantly improved our online store. The PayPal & Stripe Compliance Checklist she provided was particularly useful. Vijaya focused not only on technical aspects but also on enhancing user experience. I highly recommend the Proveway App and its team to anyone looking to optimize their Shopify store with the PayPal payment-gateway.

Shopinapets

Feb 09, 2025  on Shopify

I recently had the pleasure of interacting with Shivani from the customer service team, and I cannot express enough how impressed I am with her professionalism, kindness, and efficiency. From the moment she greeted me, it was clear that she genuinely cared about resolving my issue and ensuring I had a positive experience.

ammotion

Jan 10, 2025  on Shopify

Order Tracking and Sync Tracking to Paypal and Stripe is what I was looking for and looks great. Customer support is very responsive and also gave me guidelines to import my website in order to be more legit in front of Paypal and Stripe

PillowDaddy

Dec 25, 2024  on Shopify

I am really happy with this app and also with the customer support! Shivani helped me out immediately, very kind, solved all the issues in minutes and gave me tips for a better website. Thank you!

Süßwarenvertrieb Wilmers

Dec 23, 2024  on Shopify

Great Service. We had 30K EUR of Paypal holding our funds. It was a nightmare. With this tool we can now sync back the tracking number and hopefully remove the hold. They also check your site carefully for the legal requirements. Thank you Vijaya and Team!

Boolzy

Dec 15, 2024  on Shopify

Thank you Najmus for helping me get started on paypal tracking syncing. I just received a hold on my paypal funds today and Najmus helped me get on the right track immediatly, I'm very grateful :)

Trevei

Nov 26, 2024  on Shopify

The support was helpful and quick to respond. Afira gave some really good tips and was very polite and helpful

Enesy

Nov 26, 2024  on Shopify

An essential app for all shopify stores using stripe and paypal. Their customer support is very friendly and helpful. Shivani has been supportive and quick to respond.

Timeless Love Gifts

Nov 22, 2024  on Shopify

I was looking for a way to track order shipments and connect it to PayPal until I found this app. It's easy to use and the support was quick. Vijaya was helpful in reviewing my website and gave me a few advice how to improve it. Thank you.

Bevulo

Nov 18, 2024  on Shopify

I got helped very quick and the support did a complete check on my store (+ they gave me some tips to keep my processors healthy) very good!

Therma by empr

Nov 07, 2024  on Shopify

Such a great app and an even better customer support. Shruti helped me out immediately, very kind and solved all the issues in minutes. Thank you!

Magikcase

Oct 27, 2024  on Shopify

I want to congratulate the Trustoo team for their exceptional work and especially Big Thank Mrs. Shruti ! You do more than just provide a service; you build a bridge of trust between clients and businesses, and that makes all the difference.

Everyday Essentiel Home

Oct 25, 2024  on Shopify

Great service provided by support team. Indeed, Vijaya was very helpful and responsive and helped me make the necessary changes to my store.

LuxeOralCare

Oct 09, 2024  on Shopify

Fantastic support from Lakhan! He was quick, friendly, and solved my issue in no time. Couldn’t have asked for better service.

ASI Elegance

Oct 06, 2024  on Shopify

App seems good Good Customer support too, got some tips for my store from one of the staff, Afira, she was fast and helpful,

ASSAtr

Oct 03, 2024  on Shopify

I never write reviews, but today I met a real specialist in his field! Shruti, you are great, you helped me a lot and many problems on my site were solved! Everything was fast, clear, professional!

DBM

Sep 22, 2024  on Shopify

Great service provided by support team. Indeed, Lakhan was very helpful and responsive and helped me make the necessary changes to my store.

Herzora

Sep 04, 2024  on Shopify

What a quick response and honest look! Thank you Vijaya for helping me this morning. Loved how quick you looked trough the store and shared some very usefull information. Would 100% recommend!

KeraGrow™

Sep 04, 2024  on Shopify

Just got Proveway and it has all been great. Main thing that stood out was the customer support, specifically Afira, who was quick to helping me in getting my store on the right path.

Hemia Beauty

Sep 03, 2024  on Shopify

Great experience, fast responding customer support. Everything done at highest level. Shout-out to Shruti.

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