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Customer reviews: Proveway PayPal Tracking Sync

Develop by Proveway

Reviews (370)

Overall rating
5

What Merchants Think

The "Proveway PayPal Tracking Sync" app is generally well-received by merchants, who particularly appreciate its ability to seamlessly integrate tracking information with PayPal and Stripe. Many users highlight the exceptional customer support they receive, noting specific team members for their professionalism and helpfulness. Overall, the app is considered essential for businesses using Shopify and dealing with payment processors, helping to avoid fund holds and enhance store compliance.

Key Strengths

  • Seamless PayPal and Stripe tracking integration
  • Outstanding and responsive customer service
  • Helpful guidance on website compliance and improvements
  • Ease of setup and user-friendly interface
  • Quick resolution of payment holds

Common Concerns

  • Pricing can be a concern for some merchants
  • Limited email updates without status changes
  • App's comprehensive features may require initial guidance

Final Thoughts

The "Proveway PayPal Tracking Sync" app is a highly regarded tool for Shopify store owners looking to enhance their order management and payment processing capabilities. With its efficient syncing between PayPal and Stripe, coupled with top-tier customer service, it has become a vital app for many merchants. While there are some concerns about pricing and feature understanding, the overall feedback underscores the app's value and effectiveness in addressing payment processing challenges.

Nirvana

Aug 27, 2024  on Shopify

Lakhan Really helped me out with setting everything up i highly recommend him to guide and assist you with your store!

Richmond Zurich

Aug 22, 2024  on Shopify

I had a hold on paypal and a friend recommended this app to me. I downloaded it and didnt really understand how it worked so linked with the CS, they helped me alot with my questions with patience. Great app and it syncs orders very fast with paypal

Adventure Insoles

Aug 20, 2024  on Shopify

Thanks Lakhan, really perfect assistence. He analyzes my store and give me some advertise for fix the problem. Thanks The app syncronize all the tracking with paypal instantly.

HyPowr

Aug 20, 2024  on Shopify

the app is a little expensive but the service it offers is excellent, it prevents PayPal from blocking the sums in advance. The assistance, however, was super. In just a few minutes they solved all my connection problems. large

Nihon Clothing

Aug 13, 2024  on Shopify

One employee named Shruti helped me , it's great working with these people, they helped me a lot with my store.

Take Order

Aug 11, 2024  on Shopify

Fast response and support from Jakil. I am happy to try the application and it is clear that I will be happy to use it.. Thank you very much for the support

AscentStone Store

Aug 11, 2024  on Shopify

Customer Care reps are very responsive and provide prompt and useful information regarding the service. Extremely nice experience. Shruti was very professional.

OSTechs

Aug 08, 2024  on Shopify

Pretty good app and service. One of them employee helped me today greatly her name was Afira and she even told me some tips to help me with my store

Venetta

Aug 04, 2024  on Shopify

the installation was very easy thanks to Shruti, she really helped me setting everything up and i'm happy to start using this app cause its really really useful. thanks again Shruti

Frostheatcup

Aug 01, 2024  on Shopify

Just got support from vijaya and she was very helpful in reviewing my store. She advised me what I needed to update and provided a checklist. Very awesome and polite person :))~~

beautifyaura

Jul 23, 2024  on Shopify

Lakhan helped a lot with some issues I had and showed me what to do. The response time was actually pretty fast, which is good.

Zenith

Jul 19, 2024  on Shopify

Great app, good customer service response time. Seems very help and the 7 day trial aspect is nice as well

Prettycious

Jul 14, 2024  on Shopify

Easy to use and chat support is great! Shruti helped me a lot to update the website as per PayPal's terms and condition and she helped me to remove the branding also. Thanks!

TurfTopia

Jul 12, 2024  on Shopify

Vijaya Helped me in around 10 minutes and it helped me to improve my store really fast and really good.

Great Mississippi

Jul 11, 2024  on Shopify

Great experience with Shruti, I think it is her name. Pretty fast regarding complexity of the the query.

Furry Paws

Jul 11, 2024  on Shopify

I received much useful information! I’m a beginner on Shopify and these apps with support help so much. Thank you Vijaya!

Tech Oasis

Jul 11, 2024  on Shopify

Vijaya was very helpful and reviewed my site to help my site to become compliant with PayPal and Stripe. I am looking forward to the continued use of this app.

Pjurify

Jul 03, 2024  on Shopify

This app is amazing, the setup is very clear and the customer support team is fast and kind. I had to pleasure of speaking to Vijaya, who helped me improve my store and gave helpful tips.

Majestic Market

Jun 29, 2024  on Shopify

Just got support from Lakhan and he was very helpful in reviewing my store. He advised me what I needed to update and provided a checklist. This is the 2nd time I have spoke to support from Proveway and both times have been a smooth process.

Milkare

Apr 27, 2024  on Shopify

Very good application, transmits all follow-ups on time And very good customer support, Vijaya was able to check my site for PayPal and Stripe standards

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