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Customer reviews: Proveway PayPal Tracking Sync

Develop by Proveway

Reviews (384)

Overall rating
5

What Merchants Think

The "Proveway PayPal Tracking Sync" app is generally well-received by merchants, who particularly appreciate its ability to seamlessly integrate tracking information with PayPal and Stripe. Many users highlight the exceptional customer support they receive, noting specific team members for their professionalism and helpfulness. Overall, the app is considered essential for businesses using Shopify and dealing with payment processors, helping to avoid fund holds and enhance store compliance.

Key Strengths

  • Seamless PayPal and Stripe tracking integration
  • Outstanding and responsive customer service
  • Helpful guidance on website compliance and improvements
  • Ease of setup and user-friendly interface
  • Quick resolution of payment holds

Common Concerns

  • Pricing can be a concern for some merchants
  • Limited email updates without status changes
  • App's comprehensive features may require initial guidance

Final Thoughts

The "Proveway PayPal Tracking Sync" app is a highly regarded tool for Shopify store owners looking to enhance their order management and payment processing capabilities. With its efficient syncing between PayPal and Stripe, coupled with top-tier customer service, it has become a vital app for many merchants. While there are some concerns about pricing and feature understanding, the overall feedback underscores the app's value and effectiveness in addressing payment processing challenges.

Lulla Glow

Apr 28, 2025  on Shopify

Today I had the chance to communicate with Shruti, and she was incredibly kind and helpful. She took the time to send me a full document explaining everything about PayPal holds in detail. Every question I had, she answered with clear and thoughtful explanations. Thanks to her, I understood everything much better. I also found this app today, and it’s very easy to use and tracks PayPal holds clearly. I’m really impressed so far and excited to keep using it!

MEDDAD

Apr 22, 2025  on Shopify

Ik ben ontzettend tevreden over de app! Alles werkt soepel en gebruiksvriendelijk. Wat mij vooral opviel is de uitstekende klantenservice – ik ben heel vriendelijk en professioneel geholpen door Gourav. Hij dacht echt met me mee en loste mijn vraag snel op. Echt een aanrader!

Infinity Braids

Apr 15, 2025  on Shopify

This is a very useful app at affordable costs, Shivani provided perfect support and even reviewed our store for us with some useful good suggestions.

Parkway Southern

Apr 14, 2025  on Shopify

The customer service was on point, Najmus replied quickly and could solve all my problems right away.

FreshPo

Apr 09, 2025  on Shopify

Shruti was excellent. Patient and understanding and above all prompt, twice. She waited whilst I finalized what I had to do and came back quickly as soon as I had completed the tasks.

STANDSTILL GmbH

Apr 02, 2025  on Shopify

Perfect app for PayPal Synchronisation. Shivani from costumer support was very kind and helpful, she also gave me tips to improve the customer experience on our website. Thank you!

South Coast Sneakers

Apr 01, 2025  on Shopify

I cannot express enough how impressed I am with her professionalism, kindness, and efficiency. From the moment she greeted me, it was clear that she genuinely cared about resolving my issue and ensuring I had a positive experience thank you

JollyzCare

Mar 26, 2025  on Shopify

I was very satisfied with the service i received. they were fast and very informative. Thank you for having great customer service.

Bevora

Mar 12, 2025  on Shopify

Great customer support (especially Shivani) she is responding quick and is always ready to attack the problems you have! Thank you!

Dyversa.nl

Mar 05, 2025  on Shopify

Shruti helped me put up my store for using this app and it went really good, loved the service. Quick responses and also very clear as to what i need to do when stumbling upon something. A great help. You get 5 stars from me.

AllSpirits

Feb 19, 2025  on Shopify

I had the pleasure of receiving a detailed website review from Vijaya to avoid PayPal holds. Her professional approach and helpful suggestions significantly improved our online store. The PayPal & Stripe Compliance Checklist she provided was particularly useful. Vijaya focused not only on technical aspects but also on enhancing user experience. I highly recommend the Proveway App and its team to anyone looking to optimize their Shopify store with the PayPal payment-gateway.

Shopinapets

Feb 09, 2025  on Shopify

I recently had the pleasure of interacting with Shivani from the customer service team, and I cannot express enough how impressed I am with her professionalism, kindness, and efficiency. From the moment she greeted me, it was clear that she genuinely cared about resolving my issue and ensuring I had a positive experience.

ammotion

Jan 10, 2025  on Shopify

Order Tracking and Sync Tracking to Paypal and Stripe is what I was looking for and looks great. Customer support is very responsive and also gave me guidelines to import my website in order to be more legit in front of Paypal and Stripe

PillowDaddy

Dec 25, 2024  on Shopify

I am really happy with this app and also with the customer support! Shivani helped me out immediately, very kind, solved all the issues in minutes and gave me tips for a better website. Thank you!

Süßwarenvertrieb Wilmers

Dec 23, 2024  on Shopify

Great Service. We had 30K EUR of Paypal holding our funds. It was a nightmare. With this tool we can now sync back the tracking number and hopefully remove the hold. They also check your site carefully for the legal requirements. Thank you Vijaya and Team!

Boolzy

Dec 15, 2024  on Shopify

Thank you Najmus for helping me get started on paypal tracking syncing. I just received a hold on my paypal funds today and Najmus helped me get on the right track immediatly, I'm very grateful :)

Trevei

Nov 26, 2024  on Shopify

The support was helpful and quick to respond. Afira gave some really good tips and was very polite and helpful

Enesy

Nov 26, 2024  on Shopify

An essential app for all shopify stores using stripe and paypal. Their customer support is very friendly and helpful. Shivani has been supportive and quick to respond.

Timeless Love Gifts

Nov 22, 2024  on Shopify

I was looking for a way to track order shipments and connect it to PayPal until I found this app. It's easy to use and the support was quick. Vijaya was helpful in reviewing my website and gave me a few advice how to improve it. Thank you.

Bevulo

Nov 18, 2024  on Shopify

I got helped very quick and the support did a complete check on my store (+ they gave me some tips to keep my processors healthy) very good!

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