Reviews: Accessibility Enabler AW

Customer reviews: Accessibility Enabler AW

Reviews (95)

Overall rating

4.2

5

11
4

1
3
2

1
1

3

What Merchants Think

The feedback on "Accessibility Enabler AW" is mixed. Many merchants appreciate the ease of making their websites ADA compliant and highlight the exceptional support provided by the app's team, especially interaction with Sachin. However, some users express dissatisfaction due to customer service issues and perceived pricing inconsistencies.

Key Strengths

Effective in making websites ADA compliant
Strong customer support with personalized assistance
Easy installation and integration process
Customized accessibility statements and code options

Common Concerns

Issues with the payment and subscription process
Perceived rudeness or inadequate support from specific team members
Pricing concerns, including unexpected subscription prompts
Concerns over misleading app functionality or expired subscription notifications

Final Thoughts

Overall, "Accessibility Enabler AW" is recognized for its competency in enhancing web accessibility, backed by a generally responsive support team. Despite occasional criticisms regarding customer service and subscription management, the app is deemed a valuable tool for merchants seeking ADA compliance.

Dulce Naturals

Oct 12, 2024 on Shopify

Good app for making sure your site is compliant to accessibility standards

Root in Good Ground

May 24, 2024 on Shopify

Support was very helpful, easy and quick advice for getting my accessibility statement done, thank you!

Hope Speaker

Apr 18, 2024 on Shopify

Sachin assisted me to get a customized accessibility statement and put it correctly into my shopify store. I appreciated knowing his background about his own hearing impairment that motivated him to get involved with accessibility software. Thank you!

بصمة حرير

Apr 14, 2024 on Shopify

Recipiada

Mar 25, 2024 on Shopify

Great app, excellent support!

INAYA

Jan 23, 2024 on Shopify

Great customer service and a good app. Easy to install with clear widgets.

WOLFPOINT

Dec 08, 2023 on Shopify

They are great. Very helpful. A lot of insightful comments. I'd recommend any sites to have a chat with them.

Knotty Heathens

Nov 20, 2023 on Shopify

I just had a meeting with Sachin and was able to get the accessibility statement added on my website with ease. This seems to be the easiest way to get my website ADA accessible that i have found.

SensyKid

Nov 17, 2023 on Shopify

The app's support team was very helpful in preparing the accessibility statement and providing me with a customized code to enter the accessibility certificate in a location of my website that fits in with my other content. I would highly recommend this app.

Skinergy Beauty

Nov 13, 2023 on Shopify

Hike was fast and quick and easy to work with.

Steve Pronko

Aug 23, 2020 on Shopify

I haven’t had any issues with this app. Today, we need to be ADA compliant and this seems to get the job done. As with anything, it costs money, but why shouldn’t the people who created it get paid? I have been very happy with it so far, no ads have popped up, I renew it when the time comes and don’t allow my service to lapse.