Andrea was super helpful in getting a quick question sorted. Very kind and responsive. Grateful for the help!

I do not think you can properly document Shopify unless you use a tool like A2X. I was doing it manually for 2 stores and it was working but lately with refunds and combining of deposits and refunds nothing was matching up anymore. Thanks to Kim for helping me!

A2X has been a great tool us! It helped streamline our payout process and has cut my time by a lot. I have been able to focus on other parts of our business, while mainting our bookkeeping up to date. I would like to thank Kim Pacy for the help in getting us set up. I recommend to any business that is looking to make their payout life easier.

Having come from Sage for 30 years, moving to Xero and using A2X integration all at the same time was scary to say the least. However despite initial worries, I need not have, the support I received from A2X has been exceptional. Big shout out to Manuela and the onboarding team too, each of you have been brilliant. Very happy with the whole experience and it does exactly what I need it to do.

Super easy to purchase and install, and it basically does the setup for you by creating accounts to map the various funds in a transaction to (sales, shipping, tax, etc.). The on top of that they have excellent support that schedules time with you, walks you through anything you have questions about, and stays in touch until you've got it all running correctly.

Will H. from A2X was incredibly helpful in getting me setup with my first ecommerce client to sync their important information to their QuickBooks Online. This will save me so much time each month and will be much more accurate than manually entering information from the Shopify reports. I highly recommend for everyone, especially bookkeepers.

I've been using A2X for a while now, and I couldn't be happier with the service. The platform has made accounting so much easier and more efficient, especially when it comes to managing our e-commerce transactions. What really stands out, though, is the level of customer support. Nicole has been incredibly helpful. She's quick to respond, knowledgeable, and always goes the extra mile to make sure everything is sorted. Highly recommend A2X to anyone

A2X may seem pricey, but it has saved us so much money from NOT having to hire another employee/bookkeeper/CPA to help with our Quickbooks/taxes. Not to mention all the time and energy saved as owners as well. We like doing our business, NOT running the business! A2X helps us do this as in the most cost-effective (and accurate) way possible. One thing that I really love about A2X and its integrations with Shopify and Etsy, is that whenever I have any questions with any of the QB journal entries - which has been a few times over the last few years - is the A2X staff are always available for immediate, personal help with it all! No question or issue is too big or too small. They are knowledgable and figure it all out. and in real time. An example just from today - its busy tax season, here I am late in reconciling, and A2X helped me correct an Etsy/Bank Deposit issue from last April. Kim at A2X worked with her manager and found the answer quickly, and even walked me through how to correct it all via Google Meet step-by-step on my end. A2X really does goes above and beyond. They have the best customer service ever! I wish I could give A2X 10 stars! Thank you!

A2X has been a game-changer for managing our finances. Our accountant recommended them and we haven't looked back! They're support goes above and beyond as well.

Very helpful advice and quick responses from Agnes of the A2X team regarding our set up of product type grouping. Thank you!

Seriously Kim was the most amazing amazing support person via chat today. She literally spent almost 2 hours with me helping me ensure my transactions were set up correctly, she helped me set up new categories in my QB so everything synced up perfectly. Can not say enough positives about her. If the rest of the company is like her, they are in great shape!!! Thanks again!! Jonathan

A2X has excellent customer support. Andrea helped guide me through the process of adding another account to my subscription. Thank you!

This is a really good app and has made the integration of Shopify with Xero so much more efficient and accurate . I have had great customer service from Nicole over the last few days - she has helped me work through some set up issues integrating Refundid into the A2X environment - She was quick to help, quick to follow up and we resolved the problem quickly

Nicole, Manuela, and Will have been incredible in helping us organize our A2X & QBO accounts! They have spent countless hours via zoom working through our questions and clarifications. Thank you team!

A2X has completely transformed the way I handle my e-commerce accounting. This app effortlessly pulls data from Shopify and Amazon, automatically categorizing and matching transactions to the correct Xero accounts. It's like having a dedicated accountant working 24/7.

The app has been very easy to setup and use! It has already saved me a good amount of time from manual entry. Meg and the support team and the partner help has been amazing! I can't recommend the a2X app and the team highly enough!

We have been using A2X for a few years now. The data integration has been running smoothly however I did encounter an issue recently which Renee managed to sort out for me. Thanks so much for your quick and efficient customer service Renee.

I have been using A2X for the past few years, I like that is an automatic solution to the annoying manual accounting of shopify transactions. Do be careful if you are loop - shopify; they don't necessarily speak the proper accounting language to each other which can cause differences in your accounting (specifically in pending payments) and how A2X records them; without an accountant/bookkeeper that understands the back end of Shopify/loop you're screwed. I will be honest I have been disappointed by MOST of A2X's support people - I have been trying to figure out my loop-shopify woes for a while, and most support people gave me run around, solutions that weren't the right solutions etc. FINALLY I got a rep that actually knew what she was talking about, she knew the shopify-loop woes and was finally able to help me properly work through them... So if it wasn't for Manuela Abrams, I likely would still be pulling my hair out with my 'outage' in pending payments. Also -- if you need help and you feel like the normal support people suck -- try to request Manuela Abrams - she knows her stuff (and her accounting principles!). So this review is more for Manuela 10/10 -- a2x pre-manuela 4/10 -- a2x after Manuela 8/10. Manuela deserves a raise and a promotion! (but please let her help me going forward lol).

A2X worked perfectly for our company. Importantly, their support was super helpful and responsive in helping us learn the platform and find things.

Lifesaver for multi-channel/multi-website. A2X saves us so much time day-to-day and $ at year end with bookkeepers. We use Shopify(2 sites with PayPal and Shopify Payments)+Shopify POS and QBO.