A2X is incredible. Very detailed, very helpful customer service. We could not do this without them. They are extremely knowledgeable and professional. If you are a new business, don't cut corners with this. We tried to use the QB integration for retail sales and it was a mess. Once we added A2X it was so clean.

I was sort of skeptical of allowing software to post to quickbooks for me, but honestly this software is very detail oriented and creates really clean journal entries and was super simple to set up! But, where they really shine is their customer service! They are always available and have an incredible support team that seems really knowledgable about both accounting AND the software. Truly refreshing to get this type of amazing support!

I have used A2X in the past, and decided to give it another shot because of the ability to map to accounts rather than only to Products/Services like many similar softwares require, which creates issues and unneccessary complexity for our business. I am SO happy that I did, I have seen many huge improvements with the software functionality and the UI/UX is by far the best of the many that I have tried for a variety of businesses. What stands out the most is the Customer Service - the Support Bot is pretty spot on, but when it isn't or when I need more customized help, the team is always quick, helpful, and super kind. Definitely an A2X user for life now and have recommended it to several other accountants since doin the most recent implementation.

Amazing Customer Support, was able to chat with a real person who responded and resolved my query in a matter of minutes.

Super easy to get A2X set up! It's helpful to be able to review the journal entries before sending them to QBO. I like that the revenue and COGS are in separate transactions. The resources and support have been fantastic!

Excellent customer support, fast and reliable. Joanna was amazing to deal with and she made everything so easy.

I was having trouble transferring access to this handy tool after an accountant left, and initially just tried to do things myself because I rarely have an experience with support that is anything more than frustrating. When I hit a wall, I clicked the icon in the lower right of the site, got routed to Kim through their AI assistant, and she helped me resolve the issue even though it required a couple days to get all the way there. Restored my faith in humanity.

A2X save us HOURS worth of manual reconciliation of our 9 figure business. It is worth the cost 100 times over. If we run into any issues the team is there to help within minutes.

I would like to express my appreciation for Renee who worked with me over five of sessions to resolve a deferred revenue imbalance. She was great to work with and ultimately the imbalance was resolved. Thank you Renee!

The customer support I received from A2X is world class! There is no cutting corners and they genuinely want to help not just offer cheap outsourced help desks. On the contrary the support I received from Kim Pacy was amazing. She was very patient, supportive and kind. She genuinely wanted to support me. She made it fun. I always felt welcome. I trusted her to help me and I did not have to jump from one person to another. She was the one who emailed me and the one who met with me online when we needed to go over things. The best online support I have ever received! Thank you Kim and A2X

Excellent app that seamlessly integrates Shopify with Xero. The support team is outstanding. Special thanks to Renne for resolving two recent issues quickly and efficiently. Highly recommended!

Andrea was extremely helpful today! I am very new to this and it's always tough when you can't pick the phone up and talk. She kept sending me articles that were helpful in understanding the process more. Kudos to Andrea!!!

Their 30-day free trial on all of their plans is inaccurate. You actually only get is 3 payouts history. There isn't a real free trial, where you can test their plans, which is quite misleading.

Kim from A2X helped me out when i had a disconnect issues with QBO. They were responsive and helpful. I was back up and running quickly. The tool is so useful to simplify the Shopify data into QBO. Highly recommended.

The A2X platform is a must have to categorize your Shopify payouts. Making a stressful task, not stressful at all. Their customer service will ensure you have a great experience and that your numbers align correctly.

I have had consistently excellent tech support with the occasional issue I encounter. Shout-out to Nichole!

This is the best thing I have found to use with shopify, it is very easy to learn, I am adding my 2nd client now. at least 20 more to go. Wish I had found this 2 -3 years ago No looking back

Robert (and others) in the customer service team are experts. They thoroughly investigate any issues in the most granular detail, and prescribe tailored solutions to you (not generic answers or links to knowledge pages).

Fantastic onboarding with A2X. Kim Pacy guided me through the UI via screenshare and sent clear recap emails. My store now flows into QuickBooks smoothly, and the setup is well organized.

a2x is still my favourite app to do the magic and connects Shopify with my books You're still doing great, and your support team is amazingly polite and helpful! Keep up!