The A2X software helps save so much time when it comes to reconciliations. The support is super helpful. If you talk to John, he is very knowledgeable and helped me figure out mapping issues when they popped up with a new payment channel. The software has a great help section when you need it.

The A2X team possesses extensive knowledge and consistently provides prompt responses to any inquiries or required adjustments. Once the codes are properly configured in A2X to link B2C sales with Xero, the process operates seamlessly. A2X offers the most efficient and straightforward method for generating sales invoices. The team comprises highly skilled and knowledgeable professionals!

Hands down, A2X is THE BEST. We have been using this app for a few years now and I must say that A2X is a must-have for e-commerce accounting. Onboarding and customer service is TOP NOTCH. Iona helped me ensure that everything was set up and working properly. This team wants you to succeed with their software and will be there for you with any questions you have. Their response time is SO quick and SO helpful. This app will save you hours of accounting and reconciling, and it can be used with one or multiple sales channels. They are always working to improve their interface and over the few years that we've been using them have gradually become better and better (without causing headache to the user!). I highly recommend. You will LOVE A2X!!

The customer care team really do help, and they are really there for you. 100x better than most other larger apps or SaaS products. Thanks John M. in particular.

I had a great experience working with John and his team! They were quick to respond, proactive in resolving the issue, and very easy to collaborate with. Their support was clear, professional, and efficient from start to finish. I really appreciated the teamwork in getting things sorted out. Highly recommend their assistance—thank you again!

I had a call today with Sujay (from A2X) to go through their new B2B feature. He was super helpful, answered all my questions clearly, and followed up on everything we discussed. I genuinely wish all my calls went as smoothly as this one, Sujay was fantastic to work with:)

I've used A2X for many years and am very pleased with their service. If you sell online through Shopify, Amazon or any of the other platforms they support, this is an essential app to keep your books up to date. Once everything is set up it does all the work in the background keeping everything updated. When I've needed support, Jana and Nora did an amazing job helping us out. They're the best! Highly recommend

Excellent product and the customer help is really good! It takes a little bit to set up if you're not overly familiar with accounting terms but they will help you a lot and make sure it all works well. Big thanks to John!

A2X has been a transformative tool for our e-commerce clients! Huge thanks to the outstanding support team—especially Joanna—for performing a history fetch on the account for May 2025 to help import any missing transactions. Amazing job!

I can't praise this app enough. First of all the assistance in setting this up for a non-accountant skilled business owner was great but most importantly is once the app is setup it saves hours, and I mean hours. In our busy months we ship out hundreds of orders every day, which used to mean manually reconciling the orders. Paypal was the worse. Now it's all completed in a matter of moment. If you think the app is pricey work on the cost benefit it provides to you/your business. It saves me hours every month which is well worth the cost and freedom it provides to run and grow your business.

Outstanding App & Exceptional Support! A2X has made our Shopify accounting seamless and stress-free. The app integrates flawlessly with our systems, saving us hours of manual reconciliation. What truly sets A2X apart is their stellar customer service—special thanks to Robert and Manuela, who went above and beyond to ensure everything was set up perfectly. Their responsiveness, expertise, and genuine care made all the difference. Highly recommend!

Invaluable time saving link between Shopify and Xero. Saves us days of work reconciling sales to the various sales channels. We couldn't survive without it now.

Awesome product don't know what I would do without it. And...the service through chat was amazing specifically had great experiences with Andrea & Kim! Highly recommended!!

Very useful service which saves us a lot of time monthly processing all of the Shopify sales directly into our accounting software. All of the journals always match 100%. If the mapping is done correctly there is literally nothing to worry about apart form reconciling the bank monthly. They have a very helpful customer support as well in case there are any issues within the balance sheet or clearing account. Available on call or email. I would recommend it to anyone using Shopify or Amazon.

Incredible Customer Service, really helped when trying to set up a new website from Shopify - sorted out all missing payments and helped with every query I had. Cannot recommend or be thankful enough for all their help and support! Aishia

Excellent app for businesses looking to accurately report their sales. This app is particularly great if you sell both domestically and internationally! We had a few issues in setting up our mappings- and also had quite a few questions, however John was a legend and provided ample support in a very timely matter. Thank you team!

I am a new user and stumbled on mapping accounts. Inadvertently deleted a payout transaction and with Andrea's help the problem was solved in less than 5 minutes! Thank you for the quick response.

A2X is a game-changer for Shopify and QuickBooks Online bookkeeping! It consistently delivers accurate and reliable financial data. Their customer support is exceptional, and my recent experience with Kim Pacy was no exception. She went above and beyond—knowledgeable, friendly, and determined to track down a small tax discrepancy to ensure everything balanced perfectly. Highly recommend A2X for anyone serious about precision in e-commerce bookkeeping!

Agnes with A2X support was super helpful in getting this integration setup and flowing beautifully saving my team hours a month.

A2X is an invaluable tool in Syncing the transactions between Shopify and Quickbooks. I had a quick question, and Ling at Customer Support was very personable and knowledgeable. Highly recommend the program and customer support.