Taranker.Com Logo
ABConvert: A/B Testing logo

Customer reviews: ABConvert: A/B Testing

Develop by ABConvert

The Convert A/B Test app helps Shopify merchants optimize pricing strategies by testing different price points. Reading reviews from real users can help you decide if this app is the right fit for your store's conversion goals.

Reviews (66)

Overall rating
4.9

What Merchants Think

Merchants generally appreciate "ABConvert: A/B Testing" for its effectiveness in enhancing store performance and the exceptional support provided by the team, especially Jeffrey. The app is considered a valuable tool for conducting A/B tests with ease and saving money on third-party solutions. Although the app enjoys widespread approval, some users have encountered notable issues with the setup process and support communications.

Key Strengths

  • Effective A/B testing tool that improves performance and conversion rates
  • User-friendly interface that is easy to navigate and set up
  • Exceptional customer support, with Jeffrey often praised for going the extra mile
  • Ability to integrate seamlessly with various Shopify store configurations
  • Cost-effective solution compared to third-party applications

Common Concerns

  • Complex and convoluted installation process with unclear guidance
  • Lack of syncing capabilities, particularly with inventory management
  • Slow and unhelpful communication from the support team at times
  • Frustrating interactions with support, leading to confusion and inefficiency

Final Thoughts

Overall, "ABConvert: A/B Testing" receives positive feedback for its robust functionality and cost-effectiveness. While the customer support is highly regarded, experiences may vary, with some users finding the setup process challenging. The app is a strong contender for those looking to improve their store's performance, but potential users should be prepared for potential installation hurdles and ensure they address any concerns promptly with support.

Trotap

May 29, 2025  on Shopify

App looks good, and allows to run more type of tests that others I've tried. Shoutout to Kelly from customer support who helped me with the onboarding.

Matcha & CO

May 16, 2025  on Shopify

The tool itself is very reliable and honestly much easier to set up and use compared to other similar apps we've tried in the past. But what really stands out is the support team. Their customer service is top notch — you get real, personalized help from experts who truly know what they're doing. They've been super responsive and always willing to guide us step by step whenever we've had questions or needed advice on how to get the most out of our tests. Overall, highly recommended if you're looking for an easy, reliable way to optimize your pricing and shipping strategies, with the added bonus of having a fantastic support team behind you.

AZZURRA

May 14, 2025  on Shopify

Easily the best A/B test app out there. Simple, straightforward and easy to use. Not to mention almost instant customer support and the endless customization opportunities. A no brainer to help maximise revenue and conversions.

Crafted Frame

May 13, 2025  on Shopify

Great app to A/B test your store, most importantly,y support is incredibly on boarded me in a matter of minutes, even got on a quick call to explain how the app works.

Paramount Shop

May 13, 2025  on Shopify

ABConvert has enabled us to unlock more consumer insights. Our organization is full of hypotheses, and we use ABConvert to take action by testing the hypotheses, documenting results, and sharing the actionable insights with our organization! The support team is very responsible and engaging!

BXH FRANCE

May 13, 2025  on Shopify

Very easy app to use and support is amazing. Proposing call to help you to fix the problem. Very fast. I highly recommend

FridayWorldwide

May 05, 2025  on Shopify

Excellent support! Everyone is eager to help me resolve my issues. If you're looking for a simple way to split test prices, this is the app for you.

ON SLICE

May 04, 2025  on Shopify

Really happy with ABConvert! It’s been very helpful for A/B testing our store, and the results are looking great so far. Leo from support was super helpful and quick to explain everything when I had questions. Definitely recommend!

Mous ROW

Apr 29, 2025  on Shopify

App great, dashboards useful and lots of options for reasonable cost. Support outstanding, a lot of customisations required for our store and the team was so accommodating, working around the clock to get it launched to a tight deadline. 10/10

HNDS.de

Apr 25, 2025  on Shopify

Great App to test things on my shop, increased my CR already significantly. Also very nice support, leo from the support team is doing a great job.

STARESSO

Apr 22, 2025  on Shopify

Very excellent app! I will 100% recommend this app to my friend who needs. Instant support, and user-friendly functions.

Cavaier

Apr 21, 2025  on Shopify

We've been using ABConvert for a few months now and it's been a game-changer for how we optimize our site. The split testing is smooth, the data is super clear, and the customer support is honestly next level. Big thanks to Leo and the rest of the team — they've helped us set up tests quickly and always jump in with valuable advice. Highly recommend to anyone serious about improving conversion rates.

Exhale Healthy Coffee

Apr 14, 2025  on Shopify

Really simple to use for testing conversion rates on a Shopify store. We mainly run URL Redirect tests and ABConvert has been helpful in showing where to steer our UX and design by allowing us to test the impact of both major and minor changes. We also had a good experience with their Help team (shout out to Leo) who got back to us very quickly and were happy to jump on a call immediately to talk through the issues we were having which were resolved thanks to the call.

Recovery Bright

Apr 01, 2025  on Shopify

Some of the best customer service I've ever dealt with. Leo and the team at ABConvert take the time out of their day to hop on a zoom call and guide you if you need help setting up tests. Their team and app is incredible. Highly recommend this well priced split testing app! Thanks guys.

Kattlandet

Mar 27, 2025  on Shopify

Very good help if you don't understand what to do. This is incredibly valuable for constantly improving things on your site to be better than your competitors.

Stanbarry

Mar 19, 2025  on Shopify

A++++ Service and App. The app is flawless and can do what other applications can't do. We love it, we've been using it ever since and the Support from the whole team - especially Leo - is super good. If help is needed the whole team starts moving and presents a solution within a few days. On point tracking, on point tests - 10/10

Orucase

Oct 28, 2024  on Shopify

Great App. Service team goes above and beyond to help with customizations and making sure your test is working properly.

Smartwatchmagazijn

Oct 27, 2024  on Shopify

A must have app for every Shopify store to increase performance. Really good support and easy to use and set up!

Cosmic Illumination

Sep 05, 2024  on Shopify

This waas really difficutl, first off, their installation process is a complete mess. Unlike every other Shopify app I've used, you can't just install and start using it. I was stuck at a "THEME IN REVIEW" screen forever with ZERO support. They claim it takes 30 minutes BUT YOU'RE STUCK THERE, and.that's clearly a lie. Their customer support is saldy no no good. I reached out for help and got LEO who kept messaging me over and over again bout "business hours" while my store was locked - as if e-comstops on weekends! When I finally did get a human response, it was useless no help, no access access my store without me explaining how to use a basic store. The communication was painfully slow and my qestion were simple like how to enable and use the app but onlly got confusing answers in return. At one point, I even had to ask if this was a real app or some kind of scam because of all the block and no way forward. Save yourself the headache and avoid ABConvert; their app is broken upon install and the support is on purpose making you stand still it feels like.

My Store

Aug 07, 2024  on Shopify

We have some misunderstanding before, but Jeffery is trying really hard to resolve the problem, and he shows how kind and patient he is. Keep up the good work, I would love to see his business grow

Scroll to Top