This app is free, so I downloaded it. I didn't know much about the app at first, but the customer service was incredibly helpful. Especially Miss Bianca, who assisted me a lot.

Tony was great very patient very helpfull and knowledgeable.He was able to use the training tools and things needed thank you Tony

Thanks Tony, For quick respond and helping me as well........

Nice App

nice service

Geweldig

The app itself is useful in theory, but the function and service are highly problematic. The app requires several small conditions to function correctly, which are not immediately obvious. This often leads to customers contacting you about issues with tracking information, which can be frustrating and time-consuming. Customer service is another major issue. Every time I reached out for help, I was shuffled between different agents, each time having to explain the issue from scratch. Despite their apparent willingness to assist, they struggled to understand the problem, no matter how clearly I communicated it. My most recent experience was particularly frustrating: I was passed between six different agents over 45 minutes and spent two hours in chat without receiving answers to basic questions. I only began to make progress after speaking with the sixth agent. Additionally, I was not notified when my free trial ended or given the option to switch to the basic plan. As a result, my website’s tracking functionality was down for several days without my knowledge.

this is a great app, and helped us a lot on tracking the packages.

good support

Great service! Was able to update tracking numbers without a problem, so I can keep customer engaged in the shopping experience. Would definitely recommend over other services.

Loved the functionality of 17track and has been using it for many years now personally and also for my store

Parfait !