17TRACK App Review: Features, Pros & Cons for Shopify

Customer reviews: 17TRACK Order Tracking

The 17TRACK app helps Shopify merchants automate order tracking and improve customer experience with real-time updates. This review covers its features, pricing, and user feedback to help you decide if it’s the right fit for your store.

Reviews (2,240)

Overall rating

4.9

5

2,295
4

113
3

12
2

2
1

15

What Merchants Think

The 17TRACK Order Tracking app is generally well-received among merchants, particularly for its ease of use and reliable service. Many users appreciate its ability to support multiple carriers and streamline the tracking process, enhancing customer confidence and satisfaction. There are also positive remarks about the quality of customer support, which is described as quick and effective in resolving issues.

Key Strengths

Excellent customer service with responsive support staff.
Seamless integration with multiple carriers worldwide.
User-friendly interface and easy setup process.
Ability to customize tracking pages and notifications.
Real-time tracking updates that are accurate and reliable.
Positive impact on customer satisfaction and trust.

Common Concerns

High cost for larger order volumes; many features locked behind paid plans.
Issues with quota limits on shipment tracking, even under paid plans.
Complications with broken tracking links upon uninstallation or misconfiguration.
Limited language support for non-mainstream languages.
Inconsistencies and occasional delays in tracking updates.

Final Thoughts

The 17TRACK Order Tracking app is a powerful tool for merchants looking to improve their order tracking process and customer experience. It is highly praised for its comprehensive tracking capabilities, ease of use, and exceptional customer support. However, users should be aware of the potential for high costs and be attentive to configuration details to avoid technical issues. Overall, it comes highly recommended, especially for businesses managing high volumes of shipments.

Echoing Tails

Oct 26, 2024 on Shopify

Meraklim Store

Oct 26, 2024 on Shopify

SafeDoor™

Oct 26, 2024 on Shopify

fligran ücretsiz kaldırıldı. thank you

KusaFit

Oct 26, 2024 on Shopify

Kargo takip için güzel bir uygulama indirin deneyin bence

Ninemix shop

Oct 26, 2024 on Shopify

Abby was amazing in her service. Thank you so much

Oct 24, 2024 on Shopify

Soleia

Oct 24, 2024 on Shopify

Great app

Fitness HuB87

Oct 24, 2024 on Shopify

Everythings done for you you need no coding or any experience absalutly amazing

Droxev

Oct 23, 2024 on Shopify

Thank you so much for your perfect app and also for your support by answering the questions.

Bigk

Oct 23, 2024 on Shopify

The 17 Track Delivery App has gained significant attention for its user-friendly interface and efficient tracking capabilities. After installing the app, my initial impression was overwhelmingly positive, prompting this review to highlight its features and performance. User Experience Upon launching the app, I was greeted with a clean and intuitive design that makes navigation seamless. The layout is straightforward, allowing users to easily input tracking numbers from various carriers. This feature is particularly beneficial for those who frequently shop online and need to keep tabs on multiple shipments simultaneously. Speed and Efficiency One of the standout aspects of the 17 Track app is its speed. The app processes tracking information quickly, providing real-time updates on package status. Notifications are timely and informative, ensuring that users are always aware of their shipment’s progress without having to manually check each carrier’s website. MORE: Mr JAY who was my contact person did an amazing job to fulfill all my questions. Thanks Jay