Reviews: 17TRACK Order Tracking

Customer reviews: 17TRACK Order Tracking

Reviews (4,644)

Overall rating

4.9

5

1,623
4

92
3

8
2

2
1

11

What Merchants Think

The 17TRACK Order Tracking app is generally well-received among merchants, particularly for its ease of use and reliable service. Many users appreciate its ability to support multiple carriers and streamline the tracking process, enhancing customer confidence and satisfaction. There are also positive remarks about the quality of customer support, which is described as quick and effective in resolving issues.

Key Strengths

Excellent customer service with responsive support staff.
Seamless integration with multiple carriers worldwide.
User-friendly interface and easy setup process.
Ability to customize tracking pages and notifications.
Real-time tracking updates that are accurate and reliable.
Positive impact on customer satisfaction and trust.

Common Concerns

High cost for larger order volumes; many features locked behind paid plans.
Issues with quota limits on shipment tracking, even under paid plans.
Complications with broken tracking links upon uninstallation or misconfiguration.
Limited language support for non-mainstream languages.
Inconsistencies and occasional delays in tracking updates.

Final Thoughts

The 17TRACK Order Tracking app is a powerful tool for merchants looking to improve their order tracking process and customer experience. It is highly praised for its comprehensive tracking capabilities, ease of use, and exceptional customer support. However, users should be aware of the potential for high costs and be attentive to configuration details to avoid technical issues. Overall, it comes highly recommended, especially for businesses managing high volumes of shipments.

Cheeky Prince

Apr 21, 2024 on Shopify

17Track offers reliable professional tracking of all my orders, which provides peace of mind to my customers who are eagerly waiting for their delivery. Highly recommended!

Nilvana

Apr 21, 2024 on Shopify

Très pratique, je recommande fortement !

HEALTHVIBE

Apr 20, 2024 on Shopify

My experience with 17TRACK has been great. Timely responses and chat help me with all my questions.

Glam Lune

Apr 20, 2024 on Shopify

the app is useful, can be integrated to paypal which makes things easier

ClyNify

Apr 20, 2024 on Shopify

Great service

MOKKO

Apr 20, 2024 on Shopify

Die Beste Tracking-App auf dem Markt.

Winesty

Apr 20, 2024 on Shopify

KashFlow

Apr 19, 2024 on Shopify

The support is very helpful, and you don't need any money because they have a free plan, which is great for those who are starting out with little money and want to spend as little as possible. I highly recommend it for those starting out because it's easy to install in the store!

Joydiia rave

Apr 19, 2024 on Shopify

Aurora Bed

Apr 19, 2024 on Shopify

Good user interface and I found it very convenient to track orders for my customer. Easy to install

thetufflock

Apr 18, 2024 on Shopify

17 track is a simple and easy way to add tracking to your shopify store. giving customers reassurance at less effort as they can come to my site and track the order rather than going to a seperate website

RovingRegalia

Apr 18, 2024 on Shopify

LOVE THIS THANG

A&M elegance

Apr 18, 2024 on Shopify

FujiBuilds

Apr 18, 2024 on Shopify

great all in one service for helping customers feel confident throughout the tracking process

ChilKid

Apr 18, 2024 on Shopify

I found it very intuitive with a very clean interface!

Dermasure™

Apr 18, 2024 on Shopify

Best App for Tracking

Welvano Store

Apr 17, 2024 on Shopify

Good tracking page and easy to customize.

ModeDirect

Apr 17, 2024 on Shopify

good service

NeoCure Deutschland

Apr 17, 2024 on Shopify

17track is a great app! Use it on all my stores. What's also great about the app compared to others is that they have a very response customer support.

Honeko

Apr 16, 2024 on Shopify

Bonne appli. Reponds à mes besoins et à ce de mon business. L'appli me facilite la tâche