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Customer reviews: 17TRACK Order Tracking

Develop by 17TRACK

The 17TRACK app helps Shopify merchants automate order tracking and improve customer experience with real-time updates. This review covers its features, pricing, and user feedback to help you decide if it’s the right fit for your store.

Reviews (2,283)

Overall rating
4.9

What Merchants Think

The 17TRACK Order Tracking app is generally well-received among merchants, particularly for its ease of use and reliable service. Many users appreciate its ability to support multiple carriers and streamline the tracking process, enhancing customer confidence and satisfaction. There are also positive remarks about the quality of customer support, which is described as quick and effective in resolving issues.

Key Strengths

  • Excellent customer service with responsive support staff.
  • Seamless integration with multiple carriers worldwide.
  • User-friendly interface and easy setup process.
  • Ability to customize tracking pages and notifications.
  • Real-time tracking updates that are accurate and reliable.
  • Positive impact on customer satisfaction and trust.

Common Concerns

  • High cost for larger order volumes; many features locked behind paid plans.
  • Issues with quota limits on shipment tracking, even under paid plans.
  • Complications with broken tracking links upon uninstallation or misconfiguration.
  • Limited language support for non-mainstream languages.
  • Inconsistencies and occasional delays in tracking updates.

Final Thoughts

The 17TRACK Order Tracking app is a powerful tool for merchants looking to improve their order tracking process and customer experience. It is highly praised for its comprehensive tracking capabilities, ease of use, and exceptional customer support. However, users should be aware of the potential for high costs and be attentive to configuration details to avoid technical issues. Overall, it comes highly recommended, especially for businesses managing high volumes of shipments.

RevGallery

Apr 14, 2024  on Shopify

its a very nice app. much recommendation

Wallaceport.tr

Apr 13, 2024  on Shopify

Works really well ! You have to try this app works good and so basic to use.

CleanGirl™

Apr 13, 2024  on Shopify

In the world of online shopping, the anticipation of a package's arrival can be both exciting and stressful. However, with the 17TRACK app, managing and tracking shipments has become an effortless experience. Here's why 17TRACK has become an indispensable tool for me as a customer: User-Friendly Interface: 17TRACK greets users with an interface that is both sleek and intuitive. Navigating through the app is a breeze, with clearly labeled sections for tracking shipments from various carriers. Comprehensive Carrier Support: One of the standout features of 17TRACK is its extensive support for a wide range of shipping companies worldwide. Whether it's DHL, FedEx, UPS, or local postal services, 17TRACK has you covered, consolidating all your tracking needs into a single platform. Real-Time Tracking: With 17TRACK, I'm always kept in the loop about the status of my shipments. The app provides real-time updates on the whereabouts of my packages, ensuring I'm never left in the dark about their progress. In the world of online shopping, the anticipation of a package's arrival can be both exciting and stressful. However, with the 17TRACK app, managing and tracking shipments has become an effortless experience. Here's why 17TRACK has become an indispensable tool for me as a customer: User-Friendly Interface: 17TRACK greets users with an interface that is both sleek and intuitive. Navigating through the app is a breeze, with clearly labeled sections for tracking shipments from various carriers. Comprehensive Carrier Support: One of the standout features of 17TRACK is its extensive support for a wide range of shipping companies worldwide. Whether it's DHL, FedEx, UPS, or local postal services, 17TRACK has you covered, consolidating all your tracking needs into a single platform. Real-Time Tracking: With 17TRACK, I'm always kept in the loop about the status of my shipments. The app provides real-time updates on the whereabouts of my packages, ensuring I'm never left in the dark about their progress.

Body Bloom

Apr 13, 2024  on Shopify

As an avid user of the 17TRACK app for Body Bloom's order tracking, we're thoroughly impressed. It's a reliable and user-friendly platform that keeps both our team and customers informed with real-time updates on shipments. Highly recommended for its simplicity and precision.

Kurvve

Apr 13, 2024  on Shopify

17TRACK is very easy to use. Great way for your customers to track your order in no time.

LuminaFrame

Apr 13, 2024  on Shopify

This app is amazing it really helps out my customer to track there shipment and where there package are out and my customers are available trust me more!

CLEANBRUSH PRO™

Apr 13, 2024  on Shopify

It works very successfully. It gives a 1+1 week trial period. I advise.

CompressionConfort

Apr 12, 2024  on Shopify

17 Tracking s'est avéré être un atout précieux pour mon entreprise. Sa plateforme conviviale et ses fonctionnalités avancées nous permettent de suivre facilement nos colis en temps réel, ce qui nous permet de gagner un temps précieux et de garantir la satisfaction de nos clients. De plus, l'équipe de support clientèle de 17 Tracking est exceptionnelle. Leur réactivité et leur professionnalisme sont inégalés, et ils ont toujours été là pour répondre à mes questions et résoudre nos problèmes rapidement. Je recommande vivement 17 Tracking à toutes les entreprises à la recherche d'une solution de suivi de colis fiable et performante.

Alppi Baby

Apr 11, 2024  on Shopify

Very great interface, super user friendly and easy to execute

Lumifya

Apr 11, 2024  on Shopify

i love it! very helpful

Gumiworm

Apr 11, 2024  on Shopify

Incredible app. The support is very reactive, would recommend

UNDER

Apr 11, 2024  on Shopify

Mini Clean Vac

Apr 11, 2024  on Shopify

Platform user very professional and easy to use.

Breeze Blast

Apr 10, 2024  on Shopify

I use it all the time! It's awesome and very accurate. I highly recommend this to any brand out there!

PESATI

Apr 10, 2024  on Shopify

Great costumer support! No complains

Gracelia Jewelry

Apr 10, 2024  on Shopify

Perfect for using the 17TRACK Order and make our customers have more engaging experience in exploring our website.

HBX Solutions

Apr 10, 2024  on Shopify

17Track process was stand out, reliable tracking system, and exceptional customer service. With competitive pricing and a commitment to excellence, they are the go-to choice for businesses and individuals alike.

CozeyToys

Apr 10, 2024  on Shopify

I've been using the 17TRACK Order Tracking-PaySync app on my Shopify store, and I'm thoroughly impressed! This app has been a game-changer for my business, providing seamless order tracking functionality that keeps both me and my customers informed every step of the way. The integration with PaySync makes managing payments and tracking orders a breeze. Plus, the customer support team has been exceptional - always prompt, knowledgeable, and eager to assist whenever I've had questions. I highly recommend the 17TRACK Order Tracking-PaySync app to any Shopify store owner looking to streamline their order management process and enhance the customer experience!

Coussin Dorsey

Apr 10, 2024  on Shopify

Excellente application

SpiritedNest

Apr 09, 2024  on Shopify

User friendly, thanks

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