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Customer reviews: 17TRACK Order Tracking

Develop by 17TRACK

Reviews (4,613)

Overall rating
4.9

What Merchants Think

The 17TRACK Order Tracking app is generally well-received among merchants, particularly for its ease of use and reliable service. Many users appreciate its ability to support multiple carriers and streamline the tracking process, enhancing customer confidence and satisfaction. There are also positive remarks about the quality of customer support, which is described as quick and effective in resolving issues.

Key Strengths

  • Excellent customer service with responsive support staff.
  • Seamless integration with multiple carriers worldwide.
  • User-friendly interface and easy setup process.
  • Ability to customize tracking pages and notifications.
  • Real-time tracking updates that are accurate and reliable.
  • Positive impact on customer satisfaction and trust.

Common Concerns

  • High cost for larger order volumes; many features locked behind paid plans.
  • Issues with quota limits on shipment tracking, even under paid plans.
  • Complications with broken tracking links upon uninstallation or misconfiguration.
  • Limited language support for non-mainstream languages.
  • Inconsistencies and occasional delays in tracking updates.

Final Thoughts

The 17TRACK Order Tracking app is a powerful tool for merchants looking to improve their order tracking process and customer experience. It is highly praised for its comprehensive tracking capabilities, ease of use, and exceptional customer support. However, users should be aware of the potential for high costs and be attentive to configuration details to avoid technical issues. Overall, it comes highly recommended, especially for businesses managing high volumes of shipments.

nuzzfy

Sep 18, 2024  on Shopify

The customer service was excellent! They were responsive, helpful, and addressed all my concerns in a timely manner. It was a pleasure working with such a professional and attentive team. Highly satisfied with the experience!

Glamorize Hair & Beauty

Sep 16, 2024  on Shopify

fast response time, understood the issue, provided a solution.

Comfy Flop

Sep 11, 2024  on Shopify

very nice platform

Kalypso_Arts

Sep 08, 2024  on Shopify

Kitoko

Sep 06, 2024  on Shopify

excellent

ClawsByIzui

Aug 29, 2024  on Shopify

it works well!

Slinzy

Aug 26, 2024  on Shopify

17Track is an incredibly reliable and user friendly app for tracking packages from multiple carriers. It seamlessly consolidates all my shipments in one place, offering real-time updates that are always accurate. The interface is intuitive, making it easy to navigate and check the status of my parcels with just a few clicks. Whether I'm waiting for a delivery from across the globe or just around the corner, 17Track keeps me informed every step of the way. Highly recommended for anyone who wants peace of mind when it comes to tracking their packages!

Belle et tendance

Aug 25, 2024  on Shopify

this application is cool !

Cocoloca 1965

Aug 22, 2024  on Shopify

Je manque de d'expérience, mais le service client est très réactif. Merci

Turbo Araba

Aug 18, 2024  on Shopify

Fixsnore

Aug 16, 2024  on Shopify

Good

Nakshatra Jewels

Aug 14, 2024  on Shopify

Cleared our doubts, thanks for knowing the things

MannebachAndCo

Aug 09, 2024  on Shopify

exellent page de suivi

twokk

Aug 06, 2024  on Shopify

Tony was great very patient very helpfull and knowledgeable.He was able to use the training tools and things needed thank you Tony

Trensygo Jewelry

Jul 30, 2024  on Shopify

Just getting started

Leylia Style

Jul 22, 2024  on Shopify

pour l'instant je suis satisfaite mais ma boutique est nouvelle à suivre

PricesRgreat

Jul 19, 2024  on Shopify

I always get updated information when I reach out to the team. Their tool has given me a better insight to the status of my oders shipment.

Express XWAY

Jul 18, 2024  on Shopify

I love this shipment site ❤️

Furrfectionist

Jul 16, 2024  on Shopify

Amaka

Jul 09, 2024  on Shopify

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