17TRACK Order Tracking logo

Customer reviews: 17TRACK Order Tracking

Develop by 17TRACK

Reviews (4,613)

Overall rating
4.9

What Merchants Think

The 17TRACK Order Tracking app is generally well-received among merchants, particularly for its ease of use and reliable service. Many users appreciate its ability to support multiple carriers and streamline the tracking process, enhancing customer confidence and satisfaction. There are also positive remarks about the quality of customer support, which is described as quick and effective in resolving issues.

Key Strengths

  • Excellent customer service with responsive support staff.
  • Seamless integration with multiple carriers worldwide.
  • User-friendly interface and easy setup process.
  • Ability to customize tracking pages and notifications.
  • Real-time tracking updates that are accurate and reliable.
  • Positive impact on customer satisfaction and trust.

Common Concerns

  • High cost for larger order volumes; many features locked behind paid plans.
  • Issues with quota limits on shipment tracking, even under paid plans.
  • Complications with broken tracking links upon uninstallation or misconfiguration.
  • Limited language support for non-mainstream languages.
  • Inconsistencies and occasional delays in tracking updates.

Final Thoughts

The 17TRACK Order Tracking app is a powerful tool for merchants looking to improve their order tracking process and customer experience. It is highly praised for its comprehensive tracking capabilities, ease of use, and exceptional customer support. However, users should be aware of the potential for high costs and be attentive to configuration details to avoid technical issues. Overall, it comes highly recommended, especially for businesses managing high volumes of shipments.

JellyFlow Store

Dec 03, 2024  on Shopify

i just started using the app, the interface is friendly and kind of easy, i will return to give proper rating but for now, its all good

Syruna

Dec 02, 2024  on Shopify

My Store

Dec 02, 2024  on Shopify

Good service

Afrotix

Nov 30, 2024  on Shopify

Order Tracking est une plateforme largement utilisée pour suivre les commandes en provenance de différents transporteurs internationaux et locaux.

LUXAGLAM

Nov 25, 2024  on Shopify

Tutto ok, grazie

HO'MAHA

Nov 23, 2024  on Shopify

Good

Marginal Mouvement

Nov 22, 2024  on Shopify

17TRACK Order Tracking est une plateforme populaire pour suivre les commandes provenant de multiples transporteurs à travers le monde. Elle est particulièrement appréciée pour sa simplicité d'utilisation et sa capacité à centraliser les informations de suivi, qu'il s'agisse de commandes nationales ou internationales. Voici quelques avantages fréquemment mentionnés : Support multi-transporteurs : 17TRACK permet de suivre des colis envoyés par différents transporteurs, comme DHL, UPS, FedEx, La Poste, et bien d'autres, depuis une seule interface. Interface intuitive : L'outil est facile à utiliser, avec une saisie simple du numéro de suivi et des mises à jour claires sur l'état de la livraison. Mises à jour en temps réel : Les informations de suivi sont souvent actualisées rapidement, offrant une bonne visibilité sur le statut des colis. Application mobile : L'application offre une expérience pratique pour suivre vos colis en déplacement, avec des notifications instantanées.

FreshAfDrip

Nov 19, 2024  on Shopify

So far so good, I requested the logo removal and they removed it promptly. Staff is friendly too.

EV Creation

Nov 17, 2024  on Shopify

Super expérience l'application est vraiment facile à prendre en main et fait parfaitement le travail !

Pixel Retro

Nov 17, 2024  on Shopify

good

Astronomy Store

Nov 17, 2024  on Shopify

CalmSnore

Nov 16, 2024  on Shopify

me parece muy pràctico y ràpido

JL Carplay

Nov 16, 2024  on Shopify

elle permert d'etre plus pratique

Forever Memory Art

Nov 13, 2024  on Shopify

good

Aura Beauté

Nov 11, 2024  on Shopify

fluide

Blue Buddha Publication

Nov 08, 2024  on Shopify

Good

Smlro Ebike Official

Nov 03, 2024  on Shopify

good

LA MAISON ROSE PARIS

Nov 03, 2024  on Shopify

Prusty's

Nov 03, 2024  on Shopify

NackenPflege

Nov 02, 2024  on Shopify

good

Scroll to Top